Top Rated DaySmart Appointments Alternatives
I like how easy it is to schedule appointments and mark them as completed, rescheduled, no-show, etc. It is also very easy to add new customers and staff members. Overall, it is pretty user-friendly, so I don't have to worry about teaching new employees every single detail.
The phone app is definitely a plus. It is sometimes hard for staff members to get to a computer to complete their appointments, but they always have a phone with them.
The Recurring Appointment feature is VERY helpful as well and for the most part, pretty easy to maintain. Review collected by and hosted on G2.com.
It is pretty expensive - since I have 15-20 users, I have to pay $149 per month. As a small business, that is a HUGE chunk of my budget. It's less if you don't have as many users - $49/month for just a few. I've looked into other programs mostly because of this price.
Also, the "Event" function has a flaw. I use this to schedule a class with multiple customers. However, it does not translate that to the Appointment schedule, and if you're not careful to also reserve a room on the schedule, you can double-book.
It would be nice if it also had an invoicing feature or connected with Quickbooks somehow. Perhaps it does and I just don't know how to do it! Review collected by and hosted on G2.com.
38 out of 39 Total Reviews for DaySmart Appointments
Overall Review Sentiment for DaySmart Appointments
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It does have a scheduling system that caters for multiple people and multiple events within the same appointment. I can drag and drop to move appointments around (only in week view) Review collected by and hosted on G2.com.
It is very heavy on your upload speed. It's agonizingly slow, and whenever the page reloads it takes you back to where you started, not to the action you were in the process of making. For some reason, some historical appointments cannot be moved and have to be canceled and recreated. The integration is limited. There is no logging of who made what notes, so we have to do that manually by adding initials after each note. The client facing scheduling tool is abysmal you cannot limit what appointment types a client sees. You cannot send different notifications by appointment type which is essential. Review collected by and hosted on G2.com.
I loved Appointment Plus and all the flexibility it offered. Working with Lia was a pleasure. She was so informative and very professional. She ironed out so many questions we had and was extremely helpful in getting our schedules up and running. She always gave suggestions and helped to make Appointment Plus work for our needs. She did some workarounds that made it customized to what we wanted. Review collected by and hosted on G2.com.
There wasn't much to dislike. I wish there were quick ways to set up breaks or lunch - like some sort of symbol or quick link to just put in and move on to more scheduling. Review collected by and hosted on G2.com.
I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn and it is easy to use and train. Review collected by and hosted on G2.com.
It seems outdated. The permissions allowed for the user did not always coincide with what we needed. Review collected by and hosted on G2.com.
Easy to use interface and great customer service! Review collected by and hosted on G2.com.
The only drawback to the system is that appointments don't automatically sync with our version of Outlook. We have to open each appointment email individually and save the date/info to our calendars. Review collected by and hosted on G2.com.
Appointment plus is easy to use, we can make changes to our services, prices and availability with just a few clicks. We have customer data available quickly when needed. The pricing is reasonable. We are very happy with the service. Review collected by and hosted on G2.com.
I wish we could schedule multiple people at one location. Review collected by and hosted on G2.com.
Appointment-Plus is very easy to use. Almost no training is required for users to start using it. Review collected by and hosted on G2.com.
Better integration with phone/text software. Currently, you have to depend on the market place and that too is limited in some way or expensive. Review collected by and hosted on G2.com.
Easier to use and very helpful to keep a record of everything. Review collected by and hosted on G2.com.
Only carriers have a few issues, sometimes they aren't able to Review collected by and hosted on G2.com.
