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DaySmart Appointments Reviews & Product Details

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DaySmart Appointments?

Appointment-Plus is very easy to use. Almost no training is required for users to start using it. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

Better integration with phone/text software. Currently, you have to depend on the market place and that too is limited in some way or expensive. Review collected by and hosted on G2.com.

Recommendations to others considering DaySmart Appointments:

Simple, easy to use and manage, Fast implementation, no-nonsense product. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

We better manage our patients' schedules to get maximum ROI. Review collected by and hosted on G2.com.

DaySmart Appointments Overview

What is DaySmart Appointments?

DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done. From COVID testing health centers to large retail chains, online appointment scheduling provides an entirely new way to engage with those you serve. Our enterprise-scale, omni-channel appointment software uses the most modern, secure technologies to help businesses and institutions worldwide improve efficiency, save time, reduce costs, and generate more revenue. Over 50 of the Fortune 500 and thousands of medium and small businesses are using DaySmart Appointments. What are you waiting for? Sign up for a quick demo today at try.appointmentplus.com/appointment-scheduling-software/.

DaySmart Appointments Details
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Product Description

DaySmart Appointments is online appointment scheduling software that powers both large and small companies, including Bank of America, Campbell's Soup, Cargill, Coca-Cola, Costco, H&R Block, International Paper, GE, and many others. Online appointment scheduling is transforming the way customers interact with service providers. It has proven to be crucial during times of a pandemic with social distancing recommendations and ordinances affecting the way business is being done. From COVID testing health centers to large retail chains, online appointment scheduling provides an entirely new way to engage with those you serve. Our enterprise-scale, omni-channel appointment software uses the most modern, secure technologies to help businesses and institutions worldwide improve efficiency, save time, reduce costs, and generate more revenue. Over 50 of the Fortune 500 and thousands of medium and small businesses are using DaySmart Appointments. What are you waiting for?

How do you position yourself against your competitors?

DaySmart Appointments Online Scheduling software allows for Multiple Appointments Per Time Slot. Many of our competitors do not have this feature out of the box.


Seller Details
Seller
DaySmart
Year Founded
1999
HQ Location
Ann Arbor, MI
Twitter
@daysmartinc
115 Twitter followers
LinkedIn® Page
www.linkedin.com
223 employees on LinkedIn®

BW
Overview Provided by:

Recent DaySmart Appointments Reviews

Xiomara R.
XR
Xiomara R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Easy to use"
User-friendly and easy to change appointments if needed
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Easy to use scheduling site"
It's very easy to schedule/edit shipments
Verified User
A
Verified UserEnterprise (> 1000 emp.)
3.0 out of 5
"Lots of customization- lots to look at"
I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn...
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DaySmart Appointments Media

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38 out of 39 Total Reviews for DaySmart Appointments

3.9 out of 5
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Overall Review Sentiment for DaySmart AppointmentsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tracey Lipnicki I.
TI
CEO & Director of National Sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DaySmart Appointments?

It does have a scheduling system that caters for multiple people and multiple events within the same appointment. I can drag and drop to move appointments around (only in week view) Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

It is very heavy on your upload speed. It's agonizingly slow, and whenever the page reloads it takes you back to where you started, not to the action you were in the process of making. For some reason, some historical appointments cannot be moved and have to be canceled and recreated. The integration is limited. There is no logging of who made what notes, so we have to do that manually by adding initials after each note. The client facing scheduling tool is abysmal you cannot limit what appointment types a client sees. You cannot send different notifications by appointment type which is essential. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

It's our scheduling tool, so it has helped us to be able to schedule appointments with a lot of flexibility. We have a very complex system with lots of people and appointment types that can be included so this allows a human to be able to schedule accordingly as needed. Review collected by and hosted on G2.com.

Xiomara R.
XR
Operations Representative in FTL Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about DaySmart Appointments?

User-friendly and easy to change appointments if needed Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

Sometimes it takes a bit to update at both ends. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

Time saver. I can be on the phone doing something else waiting setting up appointments Review collected by and hosted on G2.com.

PS
Property Appraiser 2
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about DaySmart Appointments?

I loved Appointment Plus and all the flexibility it offered. Working with Lia was a pleasure. She was so informative and very professional. She ironed out so many questions we had and was extremely helpful in getting our schedules up and running. She always gave suggestions and helped to make Appointment Plus work for our needs. She did some workarounds that made it customized to what we wanted. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

There wasn't much to dislike. I wish there were quick ways to set up breaks or lunch - like some sort of symbol or quick link to just put in and move on to more scheduling. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

We are working with support to figure out why when someone books an appointment, they can only reschedule with this same person. This program will definitely benefit our needs. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about DaySmart Appointments?

I like the fact that there are a lot of colors to choose from to help "at a glance" scheduling and confirmations. I liked that it was easy to learn and it is easy to use and train. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

It seems outdated. The permissions allowed for the user did not always coincide with what we needed. Review collected by and hosted on G2.com.

Recommendations to others considering DaySmart Appointments:

I dont think its the best calendar to be using in the construction field. This is better suited for doctors offices, daycares, salons etc... Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

Automatic appointment reminders. Online scheduling, and to get away from using dry erase boards and hard-to-read notes on paper. Can access the calendar from anywhere Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about DaySmart Appointments?

It's very easy to schedule/edit shipments Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

I don't really like the layout that much Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

Scheduling pickup/delivery appointments Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DaySmart Appointments?

Easy to use interface and great customer service! Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

The only drawback to the system is that appointments don't automatically sync with our version of Outlook. We have to open each appointment email individually and save the date/info to our calendars. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

We are not experiencing any problems with the system.

The system saves us so much time not having to schedule individual appointments with students. Review collected by and hosted on G2.com.

PL
Retired - Used Appointment Plus for 11 years
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DaySmart Appointments?

The system has both email and text reminders Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

A bit complicated to set up recurring schedules Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

The Appt Plus system reduced my no-shows to almost zero and for a fraction of the cost of my live remote assistant to create reminders. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DaySmart Appointments?

Appointment plus is easy to use, we can make changes to our services, prices and availability with just a few clicks. We have customer data available quickly when needed. The pricing is reasonable. We are very happy with the service. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

I wish we could schedule multiple people at one location. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

No problems in past 5 years (yet) Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DaySmart Appointments?

Easier to use and very helpful to keep a record of everything. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

Only carriers have a few issues, sometimes they aren't able to Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

Easier to book appts and resuced number of emails. Review collected by and hosted on G2.com.

Yoko K.
YK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DaySmart Appointments?

The software is very sophisticated and you can tailor-made your appointment system in details. Also, the support team is very good. Always prompt and very helpful. Review collected by and hosted on G2.com.

What do you dislike about DaySmart Appointments?

It works best on desktop and laptop platforms, but not so easy on mobile devices. I wish I could have an app for mobile devices. Review collected by and hosted on G2.com.

Recommendations to others considering DaySmart Appointments:

I have been using AppointmentPlus since August 2005 for over 15 years. I really like it as the software is very well designed and sophisticated. I think that I will continue using AppointmentPlus for the rest of my working life. Review collected by and hosted on G2.com.

What problems is DaySmart Appointments solving and how is that benefiting you?

AppointmentPlus is essential for my business. My business does not function without AppointmentPlus at all. Review collected by and hosted on G2.com.