Dataroid Pros and Cons

Dataroid helps to gain deeper customer insight. It enables to make funnel analysis, data analysis, data visualization and omni-channel personalized engagement. Dataroid also enabled us to collect and use the big data with various tools. Review collected by and hosted on G2.com.

As a bank we have to use on premise version of Dataroid, because of this we cannot use some vital features like "User Path" without customized integrations. I would like to use this feature efficiently. Review collected by and hosted on G2.com.

Being a complete platform which I can monitor the user dijital footprint and touching the customer at the same time. Review collected by and hosted on G2.com.

I did not find any feature that I do not like. Review collected by and hosted on G2.com.

We have scheduled meeting in every week and we discuss some problems that we faced while sending push notif and in app messages. They are all helpful and willing to solve problems. Also, they prepare user analytics, churn and cohort reports for us to show insights. The dashboard are very useful, this is my first time to use dataroid and I can find what i want while searching in the dashboards. I spend around 1 or 2 hours per day with dataroid and it is easy to understand. Review collected by and hosted on G2.com.

I wish i could change this rule: If I am not going to click anywhere at dataroid in the last 15 min, the dashboard restart. I do not like it very much :( Review collected by and hosted on G2.com.

Dataroid has transformed our customer experience by leveraging customer journey analytics and reporting capabilities. Dataroid has empowered us to make data-driven decisions with ease. The platform provides us with valuable and real-time insights into customer preferences and behavior. The ability to consolidate real-time data from various digital channels into a single, unified view has made it effortless for us to analyze and interpret data. This has enabled us to refine our business strategy, optimize user experience, and allocate resources more effectively. Dataroid has simplified the process of data-driven decision making and has become an essential tool for our digital product owners and CX teams.

Dataroid's in-app messaging function allows us to communicate with our customers in real time and deliver relevant information and offers. This helps us to better understand our customers' needs and provide them better experience. In-app messaging also allows us to take quick action. For example, if a customer encounters an issue, we can immediately inform them via in-app messaging and take steps to resolve the issue. This increases customer satisfaction and improves our business.

I have been using Dataroid for a long time and I am very impressed with the customer support. The customer support team has always been quick and helpful in answering our questions. They have gone above and beyond to answer my questions and helped me get the most out of Dataroid. I am also impressed with the communication from the Dataroid team. They regularly send out updates and announcements, and they are always open to feedback. I feel like I am a part of the Dataroid community and that my feedback is valued. Overall, I am very happy with Dataroid and I would highly recommend it to anyone looking for a data analytics platform. Review collected by and hosted on G2.com.

Dataroid's functions are not always fast enough. These slow operations can sometimes cause operations to be interrupted.

Features such as Audience and Export Manager can be made to run faster. Review collected by and hosted on G2.com.

Analyzing footprint data and customers mobile journey with funnels Review collected by and hosted on G2.com.

Location data also can be captured for detail analysis Review collected by and hosted on G2.com.

Wide range of tools for data analysis, user behavior understanding and examplary customer success team. Review collected by and hosted on G2.com.

The user interface and learning curve should be evaluated. Review collected by and hosted on G2.com.

I enjoy their collaborative approach. They try to assist us not only with all kinds of business support but also in any matter we request. I find their communication very sincere. Review collected by and hosted on G2.com.

I don't have any aspect that I don't like. :) Review collected by and hosted on G2.com.

Ease of use and integration. Dashboards, push and In-App messages Review collected by and hosted on G2.com.

Nothing to dislike but sales metrics could be improved. Review collected by and hosted on G2.com.

Dataroid enabled us to observe the areas that needs to be improved Review collected by and hosted on G2.com.

Needs some improvement on personalisation Review collected by and hosted on G2.com.

It is very difficult to follow the developments in the mobile world, the actions and thoughts of the customer. Dataroid allows us to follow the users, making us sure of the current step and easily planning the next step. Review collected by and hosted on G2.com.

I'm not exaggerating if I say "nothing". Review collected by and hosted on G2.com.