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Dataroid Reviews & Product Details

Dataroid Overview

What is Dataroid?

Enterprise-level digital analytics and customer engagement platform that helps you enhance every customer interaction and deliver a better experience with data-driven insight. Dataroid serves companies from different industries around the world, including ING, OPET, Unilever, PepsiCo, and Pegasus. Dataroid has offices in Istanbul, Berlin, New York, San Francisco, and London. For more information, visit: www.dataroid.com

Dataroid Details
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Seller Details
Seller
Dataroid
Company Website
HQ Location
Sariyer, TR
Twitter
@dataroid
187 Twitter followers
LinkedIn® Page
www.linkedin.com
56 employees on LinkedIn®
Description

Dataroid is an enterprise-level digital analytics and customer engagement platform that helps enterprises to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.


Zişan .
Z
Overview Provided by:
Product Marketing Specialist at Dataroid

Recent Dataroid Reviews

Murat A.
MA
Murat A.Small-Business (50 or fewer emp.)
4.5 out of 5
"I have been using Dataroid for 6 months and I think it is a very useful platform."
Although it is a bit complex, it has a multifunctional structure. This helps me create many customer scenarios.
Ali K.
AK
Ali K.Enterprise (> 1000 emp.)
4.5 out of 5
"I can thoroughly analyze inapp flows and easily see user experiences and their expectations from us."
Funnels, user paths, and sending in-app messages within the application.
EK
Esma K.Enterprise (> 1000 emp.)
5.0 out of 5
"A great digital analytic tool with an amazing customer succes team..."
The easy to use panel allows our teams to produce valuable insights and actions that align with our strategies. Also, Dataroid has many features th...
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44 Dataroid Reviews

4.5 out of 5
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44 Dataroid Reviews
4.5 out of 5
44 Dataroid Reviews
4.5 out of 5

Dataroid Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DataroidQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ZA
Project manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
(Original )Information
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Dataroid?

Dataroid is a very useful platform where we can track the digital footprints of our users. One of the features that we use most is the funnel creation area, which shows where exactly our users left the transactions. From the user paths field, we can see other screens to which the transactions are linked.

The energy, sincerity and interest of the Dataroid team are wonderful. We have been working with them for almost 1 year and we are very satisfied. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

I think one of the new features that can be developed on the platform is the A/B testing area. Being able to perform this test will help us gain a lot of insight and enable us to change our designs based on data.

Also, it is crucial to monitor rising or falling rates on the platform. The fact that alarm systems do not yet exist causes us to detect critical situations manually. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

It provides instant data flow. It is useful on both web and mobile platforms and provides instant access to users. Review collected by and hosted on G2.com.

Mervenur Y.
MY
Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Dataroid user panel is a user-friendly panel therefore most of the time we can understand how a specific feature is benefited by ourselves. This leads us to use panel more and more day by day for further occasions. If we don't understand or if there occurs further questions, we can consult to customer support team at any time and they reply quickly. Also the integration process is quick and autocapture feature makes the integration process quite easier. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Data storage for user profiles is 15 days therefore we can not analyze further data. If it were at least 30 days, it would be more meaningful to inspect the data. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

We can easily see the drop-offs from the significant funnels almost immediately thanks to real-time data. And we can target this data by creating customized scenarios for them to complete the specified funnels.

We also use it as analytics tool by analyzing how a specific screen/function is used, how many time it is visited by customers etc. This allows us to find reach and frequency values for any event occured on the app. Review collected by and hosted on G2.com.

EK
Digital Analytics Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

The easy to use panel allows our teams to produce valuable insights and actions that align with our strategies. Also, Dataroid has many features that can meet different needs whether it is for engagement or analysis purposes and more exiting features are on the way. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

So far, so good. Any problem or question have been provided with an effective solution by the customer succes team. The young, dynamic and expert team is outstanding. I am very satisfied with their service and the level of professionalism. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

In App messages with Dataroid have been truly a game changer for us. Our conversion rate and engagement with our customer have improved. Review collected by and hosted on G2.com.

Engin Y.
EY
Web Site Management Senior Supervisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

We use it to analyze the behavior of retail banking customers on the website, internet banking, and mobile application. These features support both the product development and digital marketing teams. Specifically, we can track interaction KPIs, examine user journeys, and gain insights into customer behavior. While we could gather this data from various tools, having real-time data enables us to act quickly. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Throughout our experience, we haven't encountered any features in Dataroid that we didn't like. We recognize that each customer’s needs will vary, and end-user behavior can change over time. Therefore, the product should always be open to improvement. If we were to make a negative comment, we believe that the data display time on the dashboard is limited and could be increased. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

We can analyze the customers gained from each communication and observe their subsequent behavior. This helps us track their journey from start to finish. Review collected by and hosted on G2.com.

Atahan G.
AG
Web Management Supervisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Their customer and result oriented approach to every single question or issue we encounter is very constructive for desired business outcomes and results. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

I didn't have any issues with Dataroid regarding their software or their team. Should a problem occur, they are more than willing to help or guide their customers. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

Dataroid effectively addresses our need for comprehensive data insights in digital banking. By aggregating and analyzing customer behavior across multiple channels, Dataroid provides invaluable insights into user preferences and engagement patterns. This helps us optimize our digital strategies, enhance customer experiences, and ultimately drive growth by making informed data-driven decisions. The ability to track and interpret real-time data has been instrumental in refining our marketing efforts and tailoring our services to meet evolving customer expectations in the dynamic digital landscape. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Using Dataroid has significantly improved our funnel optimization process. The platform's powerful analytics allowed us to identify bottlenecks and optimize each stage of our customer journey. As a result, we've seen a noticeable increase in conversion rates. Dataroid's insights have become an essential part of our strategy, helping us to better understand our customers' behavior and make data-driven decisions that drive growth. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

There is nothing I don't like about Dataroid. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

Dataroid has transformed the way we manage our marketing funnel. The platform's detailed analytics have enabled us to track performance at every stage, making it easier to pinpoint areas for improvement. Since we started using Dataroid, our ROI has improved significantly, with clearer insights into where to allocate our resources for maximum impact. The ease of use and actionable data make Dataroid an indispensable tool for our team. Review collected by and hosted on G2.com.

Murat A.
MA
Customer Experience Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Although it is a bit complex, it has a multifunctional structure. This helps me create many customer scenarios. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

It has a somewhat complex structure, which can be challenging at times. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

I always get support when I encounter any situation. In weekly meetings, they discuss every issue in detail and help me with issues I have problems with. Review collected by and hosted on G2.com.

Ali K.
AK
Product owner
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Funnels, user paths, and sending in-app messages within the application. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

Default events can be diversified. Events can be tailored according to the industries using Dataroid. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

I use it to analyze customer flows, identify bottlenecks in the app, and gain insights. It allows me to see both my strengths and areas for improvement. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Dataroid has a team with strong feedback muscles in Account management and meeting brand needs.In addition their technology investments tailored to brand needs, expansion into global markets, and provision of end-to-end technical support are distinct value propositions I can mention. Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

I think they need to communicate to brands how they differentiate themselves from similar technologies in different ways. Brand contacts are aware of Dataroid's capabilities, but decision-makers lack full understanding of the benefits technology can truly deliver. Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

Attribution allows me to deepen our media channel analysis. Accordingly, it offers useful insights to achieve more effective and active customer conversion. Review collected by and hosted on G2.com.

A
Product Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Dataroid?

Ease of use, customer support and the features Review collected by and hosted on G2.com.

What do you dislike about Dataroid?

the difficulty of following events identified Review collected by and hosted on G2.com.

What problems is Dataroid solving and how is that benefiting you?

- Review collected by and hosted on G2.com.