Datarails Reviews (369)

Reviews

Datarails Reviews (369)

4.6
369 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless Excel integration and user-friendly interface of Datarails, which enhance reporting efficiency and data visualization. The platform's ability to centralize data from multiple sources allows for quick, reliable financial insights, making it a valuable tool for finance teams. However, some users note that the initial setup can be complex and time-consuming.

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Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Transformative Financial Insight with Streamlined Automation"
5/5
What do you like best about Datarails?

Datarails is quickly proving itself to be a transformative tool for any organisation that relies on accurate, timely financial insight. Its real strength lies in how effectively it cuts through the delays and blind spots created by manual processes. By streamlining data collection and automating calculations, it frees teams from time‑consuming tasks and replaces them with clear, reliable visibility into the numbers that matter. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

I've not experienced negative blocks from Datarails as yet, my own restriction is my lack of experience around building new reports but this is my own development to concentrate on. Review collected by and hosted on G2.com.

RK
Ryan K.
Director, Finance
Mid-Market (51-1000 emp.)
"Reliable, Easy to use reporting platform"
4.5/5
What do you like best about Datarails?

They continue to release new features and products and have begun incorporating AI into the platform. Ongoing support is excellent, with regularly scheduled calls with our rep. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

I am a self-learner, so I always look at the training documents. More courses have been added, such as one in AI, but I always look for more. Review collected by and hosted on G2.com.

Response from Anouk Amar of Datarails

Thanks Ryan! I hope you find our course solves this issue for you.

There's more to come, keep your eyes peeled!

Dave N.
DN
Dave N.
VP of Finance
Enterprise (> 1000 emp.)
"Datarails is an excellent tool for automating financial reporting package"
5/5
What do you like best about Datarails?

Datarails offers a seamless integration with Quickbooks online. It allows me to have complete access to all of my financial accounting information directly in Excel, as well as on the web-based portal. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

Nothing of note, it's a great tool for enhancing and automating reporting. The only feature I would like improvements on is speed and nimbleness of drill down functionality. Review collected by and hosted on G2.com.

AB
Andrew B.
Head of Finance
Mid-Market (51-1000 emp.)
"Datarails"
4.5/5
What do you like best about Datarails?

the most helpful thing about Datarails is Excel Integration. . It allows me to keep using Excel’s familiar interface while adding powerful data consolidation and automation capabilities. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

The time it takes to get the system fully set up. Review collected by and hosted on G2.com.

Response from Annie Miller of Datarails

Thank you for the review, Andrew! We're happy to hear the Excel integration is making a difference and that Datarails is helping automate your reporting. Thanks for sharing your experience!

Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy, Fast, and Accurate—With Great Responsive Support"
4/5
What do you like best about Datarails?

Datarails is easy to use, especially if you’re already comfortable with Excel, since many of the functions feel familiar. It’s accurate and quick, and the support team is great and very responsive when you need help. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

Depending on your CSM, you can have more or less help. There can be a lot of additional features that they don't really help you work around if you don't spend so much on a monthly basis. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Datarails Delivers Dynamic Reporting and KPI Insights Across Multiple Sources"
5/5
What do you like best about Datarails?

Datarails is delivering solutions to all of the problems we were hoping to solve in implementing the software. Not just financial reporting and modeling to create dynamic data but also Operations KPI reporting using data from multiple sources. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

The only downside is just how powerful Datarails is - the implementation phase is understandably lengthy and there is a lot to learn to be able to use the program effectively. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Excellent Support and Real-Time Reporting with the Excel Add-In"
4.5/5
What do you like best about Datarails?

The customer experience at Datarails has been excellent. From initiation and data integration to going live, I have found our contacts have been very helpful and responsive whenever we have a query. Always fixing, recommending a fix or directing us to Datarails education sources which has been very beneficial.

Datarails has enabled us to do real time updates on our reporting really easily through the excel add in. This has sped up all of report generation and presentations to management.

The drill down function has been particularly helpful as any questions raised, using this functions allows us to get to an answer quickly. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

At times, I found the initial data input a bit confusing. As datarails wants to show everything in a format that is 'positive' on the balance sheet, the concept of the multiplying the liabilities by -1 to get to this was a bit difficult initially and also meant it was a bit difficult to tie back to internal reports as the signage was changed. However, I do understand why this is being done for presentational reasons. Review collected by and hosted on G2.com.

Response from Chanel Itzhaki Ganor of Datarails

It is great to hear that the implementation process went smoothly and that our team proactively helps answer questions as they come up. We love that the Excel add in and drill down capabilities have helped speed up reporting and make it easier to answer questions in real-time.

Regarding the balance sheet signage, we get it. It can take a moment to get used to the positive presentation and the use of the -1 multiplier when first working with the data. We do our best to keep the experience as close to Excel as possible, though there are a few technical constraints behind the scenes that require this approach. Luckily, most teams find that once they get used to it, it becomes second nature.

Thanks again for taking the time to share your feedback and experience!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Flexible, Excel-Friendly, Great visualization with Helpful Drill-Downs"
4/5
What do you like best about Datarails?

I like the flexibility and familiarity of Datarails, especially since it works seamlessly with Excel sheets. Being able to drill down into the details without having to log in to a different system—both from the dashboard and directly in Excel—is really helpful. I also appreciate that it comes with illustrations, which is a great touch. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

Sometimes Datarails has downtime, or what seem like bugs. When that happens, I have to close all the files and restart my laptop to get things working again. It would also be great if Datarails had customer support and a developer team based in Asia, so it’s easier to connect with them and resolve issues more quickly. Review collected by and hosted on G2.com.

Response from Chanel Itzhaki Ganor of Datarails

It's great to hear that working in Excel and being able to drill into details from both dashboards and spreadsheets has been helpful for your workflow.

Regarding occasional downtime or issues, we appreciate you mentioning this. If something like this happens again, your Customer Success Manager or our support team can usually help troubleshoot quickly.

While we may not always be in the same region, our Customer Success and support teams work across multiple time zones, so there is almost always someone available to help. Thanks again for taking the time to leave a review!

Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Powerful FP&A platform enabling cross team collaboration and real time financial analysis."
4/5
What do you like best about Datarails?

A very customisable and powerful platform that lets you create and display highly complex queries. Support staff and account managers are highly knowledgeable. NetSuite integration works well. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

Setting things up in the backend isn’t always very intuitive. The ability to display complex queries is great, but it also takes a lot of training and experience to use effectively. Price is on the high side but justified if you spend time to get the most out of it. Review collected by and hosted on G2.com.

Stephen D.
SD
Stephen D.
AVP FP&A and Controller
Mid-Market (51-1000 emp.)
"Real-Time Multi-Source Sync with Flexible Outputs and Strong Excel Integration"
4/5
What do you like best about Datarails?

I am enjoying the syncing of multiple data sources and having access to them in real time. The option to output data in multiple formats such as visualizations, reports, and storyboards is great. Lastly, the integration with Excel is unlocking powerful leverage from our data and combining it with the functionality of Excel. Review collected by and hosted on G2.com.

What do you dislike about Datarails?

The pricing structure of seat types is challenging. I would love viewer seats in bulk so outputs can be distributed without limiting workarounds. On the foundational side, it’s challenging that changes to data mappers are not automatically updated through out existing dashboard and reports. Review collected by and hosted on G2.com.

Response from Chanel Itzhaki Ganor of Datarails

Thank you Stephen for the thoughtful review! We are glad to hear that real-time multi-source syncing, flexible outputs, and the Excel-native integration are making a real difference for your team.

If you want to distribute outputs to non-viewers, Datarails has a solution for that. The recommended option is Export as Values, which converts the sheet to static values so it can be viewed without platform access. Check out the link below for details, and if you are not seeing that option, your Customer Success Manager can quickly show you how it works.

We would also love to connect on the Data Mapper feedback, as there may be some dashboard settings around automatic date updates that could resolve this. Please reach out to your Customer Success Manager and we will make sure you are getting the most out of the dashboards.

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