DataFeedWatch by Cart.com Pros and Cons

A great data feed management tooll, but the best part is their super quick live chat where you can get help FAST and by REAL PEOPLE :)

A HUGE SHOUTOUT TO IVAN, who helped me on Tuesday November 26 2024, superb help regarding everything from Shops/Channel administration to fiddly stuff like custom_labels and look_up / extract rules. Top guy. Thanks, Ivan. Review collected by and hosted on G2.com.

Wish UX was a little more colorful/guiding for the eye, especially as the Internal Fields / Channel Mapping tends to get a little mixed up, both as goes for terms but also in view, IMO. Review collected by and hosted on G2.com.

Coming back to using this tool after a gap of few years. Very easy and intutive tool. Easy to setup input feeds and equally easy to setup output feeds.

But customer support continues to be very responsive and quick to resolve issues. Recently interacted with Maria and Casper and they were super helpful and quick to resolve my queries. Review collected by and hosted on G2.com.

Overall tool is great and nothing major comes to mind Review collected by and hosted on G2.com.

The Customer Support team is what makes DataFeedWatch/Cart.com the solution of choice. The interface is not particularly pretty, and the functionality and UX are early 2000s at best. But, the Support team including Tetiana, Casper, Andy, Maria, and all of the others who I've missed are always there to assist. I use DFW daily and skip between hundreds of data feeds, and they are always there from the smallest problem to the largest. Without them, I would've given up a long time ago. Review collected by and hosted on G2.com.

Either simplify and automate more so everything is cleaner and easier to navigate, or give users more functionalities. At the moment it's a strange middle ground. Enough features to make it ugly, but not enough to survive without assistance. Review collected by and hosted on G2.com.

The customer support is immense, especially the one i received from Tetiana Review collected by and hosted on G2.com.

Sometimes it can be difficult to figure out how to get the right output, but luckily their support are really good and helpful Review collected by and hosted on G2.com.

The sheer functionality of the software and the exceptional support by the team. The software is so efficient and allows you to front-load all your optimisations, sending it to all your desired channels, where you can further optimise depending on the platform.

The fees are very reasonable, when doing SaaS feed optimisation research, DataFeedWatch came on top, not taking into account the addons such as Price Watch.

Their support is always so quick (within a minute) and their team always have an answer. I've had great service from indiviudals like Joan, who solved my issues within minutes. A really fantastic, reliable team. Review collected by and hosted on G2.com.

Currently, you can't have an account-wide template for importing channel fields, which is very useful for agencies such as ourselves. You can do it for internal field, just not channel fields. It helps when mapping the 40+ odd fields for Google Ads.

Another request would be to make it more API accessible. Review collected by and hosted on G2.com.

We have been utilising DatFeedWatch for a number of years now and have always been impressed by its ease of use and the ease of implementation across a number of shops and channels. Had to utilise their customer support this morning speaking with Tetiana and as always the response and speed the issue was dealt with was superb. Review collected by and hosted on G2.com.

There aren't really any things I dislike, however new features like a dynamic date field would be handy. Review collected by and hosted on G2.com.

The support and advanced features that is easy to learn yourself Review collected by and hosted on G2.com.

Nothing that I can come up with in my mind. Maybe more statistics Review collected by and hosted on G2.com.

It's really easy to use and the customization functionality is unbeatable. It can do everything you need and more. And the value is amazing compared to the alternatives. Review collected by and hosted on G2.com.

No complaints from me personally , but this column is mandatory... Review collected by and hosted on G2.com.

Great support, easy setup, Andy was very helpful Review collected by and hosted on G2.com.

sometimes difficult to find support articles Review collected by and hosted on G2.com.

The function for let Marketing user or PM user most easier to do flexible adjustment with lower development cost .

With high quality production support if you find any thing issue or adjustment if you want to do in all kind of marketing media or other usage in datafeed watch , if you want to ask question or suggestion , or even technical support , a quick instant message online , their Service team provide very professional and promptly support on it.

there is a Support team member called Joan , he help us solve some question on setting to change digits format very quick we want to thanks a lot for this quick support Review collected by and hosted on G2.com.

nothing dislike from me personally , but this column is mandatory... Review collected by and hosted on G2.com.