Their support is great, both in their response time and their solutions. Had a two interactions with Ivan from customer service who was helpful all the way, and ended up helping finding the right solution real fast. Review collected by and hosted on G2.com.
Haven't had any bad experiences. So nothing to complain about Review collected by and hosted on G2.com.
Customer - service, always ready for help Review collected by and hosted on G2.com.
Sometimes it's difficult to manage feed by myself Review collected by and hosted on G2.com.
Their customer service team is stellar! Everytime someone on our team has needed help with something feed-related, their team is always responsive and helpful. In particular, our account manager, Michal. Review collected by and hosted on G2.com.
It's a bit overwhelming at first, but the more you use it the more it makes sense. Review collected by and hosted on G2.com.
DFW is a very complete and complex tool with a slow learning curv (as it usually is with such tools) and the support is really doing it's best to help us achieve our needs. V
aluable info, help and tips but also taking time to take control and help you on their side within the tool (creating shops/channels etc..) with screenshots helping us understand what has been made. Really helpful, will recommend! Review collected by and hosted on G2.com.
Nothing until now (pls G2 fix this field as I don't need that many characters to say that nothing is being disliked). Review collected by and hosted on G2.com.
The feeds we create for both Google Shopping and Facebook Shopping work extremely well. If ever there is a bug or something not working, DFW has the best support I've ever witnessed. They are super knowledgeable and generally extremely helpful. Review collected by and hosted on G2.com.
It is on the pricier side when you manage as many ecoms as we do, however, when comparing to other solutions, they seemed to have the best pricing. Review collected by and hosted on G2.com.
I've been using DataFeedWatch for managing Google Merchant Center + other various other internal feeds and it has significantly streamlined my workflow. Have used a few over the years but DFW's interface is incredibly user-friendly, making the setup and daily management tasks feel effortless. What truly has won me over is their customer support. They are not only responsive but also genuinely helpful, ensuring any issues I encounter are swiftly resolved. This tool has been a game-changer for us. Writing rules and managing the day to day of feed management has been the best I've used in years. Highly recommended for anyone looking to optimize their e-commerce operations. Review collected by and hosted on G2.com.
Previous tool had Content API in Merchant Center so it refreshed GMC automatically from the tool without having to run a script or manually refresh your feed during busy holiday persiod Review collected by and hosted on G2.com.
There are a lot of possibilities to tweak your feeds to your needs. Obviously it depends on the quality of the raw feed, in many cases. But with DataFeedWatch you can turn a half-bad raw feed into a great product feed, if you take the time. Also the support has been very helpful so far.
DFW is easy to implement and straight forward to use, with the options for a lot of more advanced setups. Review collected by and hosted on G2.com.
So far, I don't have anything negative to say about DataFeedWatch. Review collected by and hosted on G2.com.
Good product for feed management. Got a specific problem with my rules, but the customer services helped to solve it within minutes. Review collected by and hosted on G2.com.
Really don't have anything negative to say. Review collected by and hosted on G2.com.
Easy to make feeds with the exact type of information you want included. Review collected by and hosted on G2.com.
It's a little daunting at first, but their support is fast, amazing and very patient. Review collected by and hosted on G2.com.
The best things about Data Feed Watch is its ease of use and implementation. I have also used it several times now, and the latest time being the most technical feed required and the latest support on this from Casper has been first class; likewise previous support has always been brilliant. The support team really know their stuff! In this latest usage case the range of features has come into play more and been fantastic to get around a complicated product. Review collected by and hosted on G2.com.
I think it's costly in comparison to some other solutions, but well worth the investment. Review collected by and hosted on G2.com.