DataDome Reviews (244)

Reviews

DataDome Reviews (244)

4.7
244 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of integration and effective bot protection, which significantly reduces malicious traffic without impacting legitimate users. The intuitive dashboard and responsive support team enhance the overall experience, making it easy to monitor and manage security. However, some users note that the pricing can be high, especially for smaller businesses.

Pros & Cons

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Ivan T.
IT
Ivan T.
Software Engineer
Enterprise (> 1000 emp.)
"Fast, Responsive UI for Investigating and Slicing Requests"
5/5
What do you like best about DataDome?

I like how quick the UI is when investigating specific requests and slicing by certain attributes. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Some search items aren't available in certain views. I'm not sure why. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Solid Bot Protection with Trustworthy Support"
4/5
What do you like best about DataDome?

I find that DataDome works pretty good, and I can reliably trust it. The support is great and has been really helpful in times when we've been hit hard by bot attacks. Even when attacks weren't immediately detected, their support managed to find a way to block more sophisticated attacks quickly. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

I would like the UI experience to be better, particularly the sorting of the endpoints. I'd prefer if i could group them somehow. Review collected by and hosted on G2.com.

Mehdi Z.
MZ
Mehdi Z.
Software Engineer
Mid-Market (51-1000 emp.)
"Great Dashboard and Docs, but Limited Threat Model Customization"
4/5
What do you like best about DataDome?

I've hard time to downscale a 10pts score to 5pts, 6 equals to 3 which I consider low Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Lack of threat model customization by the customers technical team Review collected by and hosted on G2.com.

Arnas S.
AS
Arnas S.
Senior Team Lead
Enterprise (> 1000 emp.)
"Inclusive Bot Detection with Room for Customization"
4/5
What do you like best about DataDome?

I appreciate that DataDome's challenges are accessible, allowing users with visual impairments to prove they are human. I like that no good user is excluded from successfully proving that they are a human, while bots are kept prevented from accessing our platform. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

It could expose more utils to allow modifying the design of the challenges more freely ourselves. Right now design modification is possible but DataDome team has to be involved and put effort too, while it would be quicker and easier if we wouldn't have to ask them. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
UB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"DataDome bot protection solution review"
5/5
What do you like best about DataDome?

We appreciate how straightforward it was to integrate DataDome into our platform. The JavaScript and SDK packages support a wide range of detection and protection methods, including CAPTCHA and device checks.

Our platform runs on AWS CloudFront, and integrating the DataDome Lambda was simple and efficient. The dashboards provide clear visibility into traffic patterns and performance, with flexible reporting options that support both investigations and executive reporting.

The models require minimal maintenance and adapt well to our traffic patterns. This has helped reduce false positives while keeping friction low for legitimate users. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The main limitation we’ve encountered is the relatively low number of endpoints allowed per workspace. It would be helpful if this scaled more flexibly based on pricing tiers. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Mid-Market (51-1000 emp.)
"Datadome - Effective bot protection solution"
5/5
What do you like best about DataDome?

We have been a DataDome customer since 2023, and it has been genuinely game‑changing for us. It protects key endpoints and services against malicious traffic and automated bots, and the initial setup was straightforward. The dashboards and detection models provide clear, real‑time visibility into our traffic and ongoing attacks.

Their combination of AI-driven detection and customizable rules gives us granular control across different services and devices. Overall, the product and the support team have been excellent, especially considering we previously had no effective way to manage bot traffic. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

We have had a few minor concerns around understanding the exact causes of some blocked events, even though the number of false positives is very low. However, DataDome’s technical support team has consistently investigated these cases and provided updated rules or clear explanations. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Enterprise-Grade Fraud Protection, but Cost and False Positives Need Tuning"
3.5/5
What do you like best about DataDome?

I like having a trusted enterprise-grade bot and online fraud protection. Utilizing AI to fight AI is necessary at this day and age. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

The main downside of data dome is the cost. False positives are also a concern and can cause major friction with our customers when they take place. Review collected by and hosted on G2.com.

Pawel S.
PS
Pawel S.
Mid-Market (51-1000 emp.)
"Effective DDOS Defense with Easy Admin Controls"
4.5/5
What do you like best about DataDome?

I like DataDome because it has an easy to use admin panel. It's straightforward to understand the attack source and create exception rules. I also appreciate that it has 'automatic' exclusions for known helpful bots. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

I find that DataDome lacks a proactive security review feature. It's very easy to set up a compromising exception rule. I wish there was an AI review of rules users add to the platform. Review collected by and hosted on G2.com.

Nikos T.
NT
Nikos T.
Information Security Engineer
Enterprise (> 1000 emp.)
"DataDome"
5/5
What do you like best about DataDome?

Thera are many reasons that i like DataDome:

Very good services

Very good support

Very good investigation

Bot mitigation Review collected by and hosted on G2.com.

What do you dislike about DataDome?

Nothing generally that i don' like on DataDome services Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Easy-to-Navigate Dashboard with Responsive Datadome Support"
4/5
What do you like best about DataDome?

The dashboard is easy to navigate, and Datadome support is very responsive as well. Review collected by and hosted on G2.com.

What do you dislike about DataDome?

It’s a little expensive to route all of our traffic through DataDome. Review collected by and hosted on G2.com.