DataDome Reviews & Product Details - Page 2

Datadome is a very effective and flexible solution for bot detection and protection as a companion to our WAF.

The solution is deployed since 2019 on all our ecommerce websites. We experience a very low rate of false positives.

Integration is fairly easy thanks to the dozens integrations available.

Works well out-of-the-box, and can be enriched with custom rules and models.

Support is quite reactive and helpful (spoken language can be french) Review collected by and hosted on G2.com.

Prices tend to increase significantly over the years

Server-side integration alone is not enough and client-side integration is required for the solution to work properly - this can be a concern for API protection.

The various dashboards can be quite slow especially when querying over long time ranges.

3O days of data retention is limiting for long-run analysis Review collected by and hosted on G2.com.

Datadome uses the experience acquired from all of their clients to provide each client with an always up-to-date configuration. This saves us from having too much administration on our side (customer). The Datadome system also allows us to reduce the infrastructure because client navigation deemed "bad" does not reach the web server. Thanks Datadome! Review collected by and hosted on G2.com.

The custom rule query can be complex to use and cause slowness, but once mastered, it is no longer a problem. Review collected by and hosted on G2.com.

Datadome is really on a mission to stop bots, It was very easy to start working with them, even though we needed a customized approach with a new module for it to work. It was very quick to work together with them and answer all the questions that resulted in us integrating without any issues. Review collected by and hosted on G2.com.

Very sophisticated bots are still a challenge - but I don't see anyone having solved that yet, key thing is that they are continuing to invest and try to stop them. Review collected by and hosted on G2.com.

Apollo was looking for a solution which allowed us to manage price scraping by competitors as well as flooding our lead funnel with fake leads. DataDome has solved both of these problems for us and is running without any manual touch or overhead for us. Bot Management is its core competency which it is doing well, while many other players added it as a add on to there full stack security platform - and aggresively sell you on their full stack security platform, which adds a lot of more cost, overhead and complexity. But really Bot Management wasn't their core competency. Review collected by and hosted on G2.com.

Apollo had some integration challenges due to tech choices on our side, but DataDome has been very committed and engaged in overcoming these challenges. They successfully integrated our two platforms. Review collected by and hosted on G2.com.

The core product offering is extremely solid and just gets to work blocking bots in the background without you having to worry about it. Account management and technical support are both extremely good and responsive. Had numerious in-depth technical discussion and also customised the detection algorithms to suit the specific traffic on our site. Review collected by and hosted on G2.com.

The only thing that doesn't wokr that well is if you have extremely high traffic and you only want to pay to protect a subset of that traffic. It can be done but the configuration is complicated and fiddly. Review collected by and hosted on G2.com.

DataDome has been super helpful in identifying and blocking bot activity on our site. Without DataDome technology we'd have to build a lot ourselves and this allows us to use our engineering resources on product features and not blocking bot activity! The customer service and technical teams are always very responsive when we have questions which means it very easy for us to use and adapt to our changing needs. Review collected by and hosted on G2.com.

It isn't cheap but we value the service and are willing to pay for it. Review collected by and hosted on G2.com.

L'efficacité de la solution, la mise à jour permanente des modèles de détection ainsi que la réactivité des équipes pour s'aligner sur nos besoins et le rapport qualité/prix. Review collected by and hosted on G2.com.

Le manque de flexibilité sur les paliers surtout sur un traffic non linaire sur une année. Review collected by and hosted on G2.com.

Datadome offers strong protection against bots and scripted attacks, with a set-it-and-forget-it approach that optimizes detection rules automaticlaly.

It's also easy to integrate and configure, with official libraries for almost any back-end framework.

The dashboard offers lots of insight into what traffic is hitting your domain, and offers a lot of customizability in terms of protection, including which captcha providers you want to use, custom rulesets, etc.

They also have great customer support; help is readily available from their technical specialists if you run into issues. Review collected by and hosted on G2.com.

Our site receives a lot of irregular traffic, with spikes and troughs in user numbers. However, Datadome doesn't really allow for this type of traffic in their pricing model, relying on a set number of requests/month and then charging overages, rather than offering a more flexible pay-as-you-consume model. Review collected by and hosted on G2.com.

Datadome's captcha offering is quite straightforward to implement, the documentation is thorough and support is quick to answer inqueries. Review collected by and hosted on G2.com.

I think the dashboards/explore tools could use some love on the performance side of things. I would also love to be able dive deeper into the Captcha funnel charts. They're nice to get an aggregate view, but not the best for sorting issue reported by specific customers/users. Review collected by and hosted on G2.com.

Ce que j'apprécie le plus avec Datadome est sont efficacité à bloquer les attaques de robots tout en ayant peu de faux positifs. Review collected by and hosted on G2.com.

Le nombre de endpoint par workspace est un peu limité. Review collected by and hosted on G2.com.