Databox Reviews & Product Details - Page 3

Love how we can build boards to showcase data, track it over time, show comparisons, etc. So much easier to use than Google Data Studio. Also love the Slack notifications and scorecards. There were also a lot of problems early on with outages and integrations not working. But, these seem to have been resolved and not been seen again for many months now 💪 Review collected by and hosted on G2.com.

ChartMogul integration would be great, also a better Intercom integration that allows you to count people entering a segment. We rely too much on Zapier for a few things at the moment. Review collected by and hosted on G2.com.

What I liked was the integration part where we can collect the data from various platforms and it has in-built templates which pull out the data easily. We can make a dashboard within a few minutes without any struggles. Review collected by and hosted on G2.com.

Sometimes some formulas don't work as we work universally. i.e Timesheet doesn't calculate in hours or minutes we need to convert it into seconds after we have to make it to hours and minutes. Sometimes we have to play a long shot to make it worthy dashboard!! Review collected by and hosted on G2.com.

I like the versatility of Databox very much. But what I like and appreciate the most is the Gold Standard help and support, I always received from helpful, understanding and friendly support team members. Review collected by and hosted on G2.com.

It's not that I disklike what I am about to write, but I would like to be able to see more training videos, more specific ones in order to learn to help myself, eventhough I really enjoy getting in touch with the support team. Review collected by and hosted on G2.com.

Databox is very simple to set up and use. Furthermore, the connectors into databox were reliable. Review collected by and hosted on G2.com.

Databox lacks the customisation and control that you get with other data visualtion platforms. Review collected by and hosted on G2.com.

The ability to embed the live version of the reports into Hubspot was fantastic. Clients really enjoyed the smooth look and the little bit of extra insight they got from the models. Review collected by and hosted on G2.com.

It is fairly difficult to do custom mapping within the platform. While there are plenty of premade reports, Databox may be pushing more for the added service aspect they offer to build reports for you. Review collected by and hosted on G2.com.

We're able to pull data from multiple sources into a single-page dashboard for our clients and our own business. Something we can't always do in other software packages (such as Marketing and CRM), so we rely on DataBox to give us all the metrics we need in a single view. Review collected by and hosted on G2.com.

Sometimes, the setup of data sources and selection of the right data points/fields/metrics is complicated. Though this is less a DataBox issue and more relating to our experience with the many sources we have to draw data from. Review collected by and hosted on G2.com.

Databox is a great platform to help put all your data in one place. From social media, websites, online advertising - it's amazing. My favorite part is the emails you can sign up to receive whenever you want to stay on top of your data. Review collected by and hosted on G2.com.

I can't think of anything I disliked about Databox. Overall, the process is easy to learn, easy to employment, and easy to share with others on your team/department. Review collected by and hosted on G2.com.

Databox connects with a wide variety (and growing) list of data sources right out of the box, which makes aggregated data very convenient. Its UI is very user-friendly as well, providing simple, easy ways to build and edit templates and dashboards. Review collected by and hosted on G2.com.

I'd like to see more customization options for reports that are primarily text/annotations, and images/screenshots. The formatting capabilities are pretty limited for visualizations that aren't charts or graphs. Review collected by and hosted on G2.com.

The look-in feel is the best; integrate with databases (a lot off) is very easy. But make decisions with data boards is the best. Our clients have another look at our services after implement Databox. Review collected by and hosted on G2.com.

Price is so expensive, most in other countries, because of the exchange rate. Review collected by and hosted on G2.com.

Everything I saw before starting to use it. The potential for a service like this is very appealing. The reality, however, is something else. Review collected by and hosted on G2.com.

The service purports itself to be an easy solution for reporting and data analysis. The truth is that the setup and management or unstable, and difficult to set up. Many of the data sources are not set up for the data history that it carefully states as "up to" which means that you're sometimes getting weeks of data, which is technically "up to 11 months," but not practically usable.

Timely customer/tech support is non-existent. I've rarely gotten same-DAY service let alone live support.

When you are able to connect with a service person, I have found some to be evasive at best, defensive and argumentative at worst (due to then trying to support a service that doesn't offer much of the benefit they promote and the bait and switch service levels).

The bulk of features are in the top service tiers and the lower tiers are there to serve as bait for the bait and switch tactics (see note above about data sources). The pricing menu is missing key restrictions such as custom date ranges. If you want to find any true value from this service expect to pay for the business tier ($248/mo).

Even then, the data sources are not complete. There are missing data points and the data history is inconsistent from source to source.

My trial was frustrating but I thought I had it set up at a place where it would be usable for monthly reporting. I subscribed to the basic service and discovered the hidden restrictions and the lack of timely support caused me to present incomplete and inaccurate data at a month-end review. Review collected by and hosted on G2.com.