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Incredible Customer Support
80 out of 81 Total Reviews for DashThis
Overall Review Sentiment for DashThis
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This dash is impressive to show clients and customizable for our needs. Super easy to use. Review collected by and hosted on G2.com.
Would love to see Amazon integration. As a marketing agency we know there are many channels for ecommerce results. Review collected by and hosted on G2.com.
Having worked within the industry for nearly a decade, this company has blown me away with amazing customer service and onboarding process. Their platform is extremely well designed and allows me to track campaign performance for us and our clients with ease. Review collected by and hosted on G2.com.
Support for integration with more platforms. Review collected by and hosted on G2.com.
DashThis is a very powerful tool that allows you to report on basically anything thanks to its many integrations (CSV uploads are supported too).
We had been using the software for little over a year and it had proven itself as a time-saving tool.
I would only recommend DashThis to people and teams who have the time to learn the functionality of DashThis in order to get the most of it. Review collected by and hosted on G2.com.
We've always seemed to have a few issues with exporting as PDF's, particularly with the formatting of our comments in reports. The ability for more custom designs without paying more for custom design / white label means we probably would have been retained further.
Any other issues we have had have been fixed very promptly and professionally by our account manager. Review collected by and hosted on G2.com.
DashThis is an excellent reporting platform that makes it easy to integrate with a big number of advertising platforms, including Google Analytics, Google Ads, Facebook/IG, Twitter, MailChimp and more. Any platform that doesn't have an API to plug into DashThis can easily be turned into a custom CVS data to add to reporting. Review collected by and hosted on G2.com.
I wish that with one reports, you could compare different time frames. Currently, to compare year over year, you have to have a separate report to also look at month over month. Review collected by and hosted on G2.com.
Easy reporting with templates and preset widgets
Integration with LinkedIn Review collected by and hosted on G2.com.
The options regarding CSV uploads could be more user-friendly. But the tool is great. Review collected by and hosted on G2.com.
Ease of use / Simplicity - We assessed various tools such as Klipfolio and Swydo and Dashthis was on a whole another level.
Loading speed of reports - One issue where we went against going with Klipfolio was the speed to load dashboards and Dashthis completely eliminated this concern with their tool.
All Facebook ad metrics are supported unlike other tools out there - Average video watch time, videos watched at 75%, etc.
Easy to understand interface - Quick to get up and running
Support - The team is great! Review collected by and hosted on G2.com.
- No option to clone widgets (however dashboards can be cloned)
- Data is not real time with the daily periodic dashboards (won't matter to those using these for Client Reports but with our Facebook ads management service, we need live data on a daily basis)
- No option to refresh the data in all widgets in a dashboard but it can be done on a widget by widget basis. Review collected by and hosted on G2.com.
Because DashThis allows for a ton of integrations getting your data to display the way you want it can be a little nuanced at times. The customer support here is amazing at walking you through getting your data to display in a way that makes sense for you and your client. Review collected by and hosted on G2.com.
The filters can get kind of complicated at times and I typically have to reach out to customer support so that they can help me. Review collected by and hosted on G2.com.
We've played around with COUNTLESS reporting tools over the years but none of them come anywhere close to Dashthis. The number of data sources you can integrate as well as the level of customisation of the reports are incredible. The tool itself is also really easy to work with, with minimal learning curve. It is also well suited for agencies who work on a large number of clients. And let's not forget their unrivalled client support! Well done Dashthis team! Review collected by and hosted on G2.com.
There is nothing I can think of right now. Any feedback is always welcome and taken onboard. Review collected by and hosted on G2.com.
I first found DashThis several years ago while I was managing a digital marketing team at an agency. We were spending ridiculous amounts of time on Monthly Reporting so there was less time available to gather insights and recommendations based on performance. We needed a solution where once setup the monthly reports were pretty much ready for us to analyze and prep for the client calls. Once the initial setup was complete, it definitely saved a lot of time. Review collected by and hosted on G2.com.
It took me awhile to figure out some of the more technical items - like how to enter Google Analytics API language into the queries to get very specific with what I wanted and didn't want from the system. Once I figured that out though, there was no stopping me. It really wasn't difficult, I just needed to make myself a cheat sheet for the things I commonly needed and I was all set. Also, I wish I had more options available for pulling in 3rd party data that is not setup via API with DashThis. They have all the major players already setup in the system, but there are always other sources that need to be pulled in. I found out the workarounds and can email in updates that will automatically update the dashboards. If this data could update automatically from a shared drive location on my network that would be awesome, but so would a magic wand. Review collected by and hosted on G2.com.
