Cyfe Pros and Cons

Nice look and feel

Very basic data sources work okay Review collected by and hosted on G2.com.

They keep deprecating widgets ie Twitter and Recurly to name just two. Meanwhile no new integrations appear. They admit this product is low on their priorities. Review collected by and hosted on G2.com.

They sure made the payment form easy to submit Review collected by and hosted on G2.com.

Allot of the Widgets they offer list different data they can grab. Majority are incorrect. Help section wont load- javascript issue. also no Customer Service- Email in and pray for answer (prayers left unanswered) Review collected by and hosted on G2.com.

I like using its robust reporting features in which I can customize reports based on customer requirements & their metrics. Its capabilities for visualizing our leads are superb & it's easy to understand them at a glance. It also allows us to look into our sales in real time and offers visibility of our marketing campaigns. Review collected by and hosted on G2.com.

Dislike is none when it comes to data visualization offerings of Cyfe. It generates clean reports & we can easily recreate widgets with few clicks. Although we can't customize its pre-built widgets, we can create custom widgets from scratch, which is excellent for my use cases. Review collected by and hosted on G2.com.

Cyfe has a great variety of widgets and modules that are easy to integrate for developers like me helping us to save time and make easy-to-understand graphics and dashboards for the decision-making people. Review collected by and hosted on G2.com.

Cyfe is a very Simple Tool, so may be limited in some aspects. Maybe has missing features like the lack of sending invoices to a specific email different from the main account. And maybe can be difficult to configure the first time if you aren't a programmer. Review collected by and hosted on G2.com.

Cyfe had some solid reports that were easy to build and allowed you to have a broad understanding of all the activity across several channels. Review collected by and hosted on G2.com.

The reporting was too limited and did not allow for enough customization with calculated fields. The other negative I had was the entire cancellation process was a nightmare. Review collected by and hosted on G2.com.

Cyfe is an easy to use platform, it allows us to visualize all the data of our company in a single dashboard in real time, so that a dashboard we can see all the analytics and statistics of our social networks, sales and everything related to our marketing. Review collected by and hosted on G2.com.

It does not keep the historical information safe, so when we change any configuration of our social networks the data is deleted and reset, it needs a backup option, to avoid making a mistake and losing everything. Review collected by and hosted on G2.com.

With this analysis tool we have obtained an almost immediate and constant update with our clients through our social media platforms, which has kept us in contact simultaneously without any inconvenience. Its price is relatively low with respect to most programs that are available, in our license they offer us a refund if the monthly work does not meet the expected expectations. They have many integrations, although we can not see them directly, but looking well in depth we can find everything we need. Review collected by and hosted on G2.com.

We need a mobile application, this means that we have to be all day in front of a portable device or web device interacting with Cyfe. Despite its large number of integrations it is always necessary to add more important ones as for example HubSpot is one of the marketing tools we use the most. Review collected by and hosted on G2.com.

The platform itself is great, easy to use and there are a lot of options on platforms to integrate into. API integration is also quite easy and there are lots of customizations available. We are big fans of CYFE and use it daily for our clients. The customer service is top notch as well. They're always willing to help out as well which is really great. Review collected by and hosted on G2.com.

The only issue I have is when you create a new widget you have to scroll up and drag it down. That's a minor inconvenience though. Review collected by and hosted on G2.com.

With Cyfe you can choose from many social sites to work with by generating metrics that determine the results of all interactions with other people. This proposal brought by Cyfe is excellent to work with social networks. Review collected by and hosted on G2.com.

When working with too many services within the panel it can become very difficult to identify specific metrics. The real-time statistical system is often not working, so the interactions of certain audiences in social networks are not updated every second. Review collected by and hosted on G2.com.

I like to connect with different tools that one needs when working. It is attractive and easy to enter to keep the complete information on one page. It is very good and intuitive and innovative and easy to use. Review collected by and hosted on G2.com.

The only drawback is that it can sometimes cause confusion, especially its interface, which is good, but not as modern as it should be. Review collected by and hosted on G2.com.