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CXM Reviews & Product Details - Page 2

CXM Overview

What is CXM?

CXM provides call recording plus quality monitoring solutions for workforce optimization, including contact center and VOIP call recording software.

CXM Details
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Product Description

CXM provides call recording plus quality monitoring solutions for workforce optimization, including contact center and VOIP call recording software.


Seller Details
Seller
CXM
Year Founded
1999
HQ Location
Houston, TX
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Brad O.
BO
Overview Provided by:
Director of Sales at CXM

Recent CXM Reviews

Vishwam R.
VR
Vishwam R.Enterprise (> 1000 emp.)
4.5 out of 5
"Industry leader in social media analytics and engagement metrics"
The metrics which it gathers from multiple social media platforms is enormous
Harshit P.
HP
Harshit P.Small-Business (50 or fewer emp.)
5.0 out of 5
"CXM is the need of the hour"
CXM helps to monitor employees, especially when companies shift towards the work-from-home model. It is a valuable tool for most organisations to k...
Ashley P.
AP
Ashley P.Small-Business (50 or fewer emp.)
3.5 out of 5
"A Step in the Right Direction"
If you're a business that has lots of customers, CXM is for you. The best feature of CXM is that it allows you to connect with your customers by co...
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CXM Media

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11 CXM Reviews

4.5 out of 5
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11 CXM Reviews
4.5 out of 5
11 CXM Reviews
4.5 out of 5
G2 reviews are authentic and verified.
Verified User in Accounting
CA
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about CXM?

CXM has helped me a lot and I really enjoy the assistance that it brings me. Review collected by and hosted on G2.com.

What do you dislike about CXM?

Slightly costly. It would be great to decrease the price. Review collected by and hosted on G2.com.

What problems is CXM solving and how is that benefiting you?

CXM is helping me solve my money management problem. Review collected by and hosted on G2.com.