cux.io Reviews & Product Details - Page 2

Possibility to check sub-pages in detail, quickly collect information after an action, set targets. Review collected by and hosted on G2.com.

Heatmaps are inaccurate. They show clicks in the program, in places where there are no buttons on the page Review collected by and hosted on G2.com.

In my opinion, it's a very useful tool to see the users' behaviour in a quick and effective way. I really like the possibility of filtering the recordings by the type of behavior.

Creating grouped heatmaps and waterfalls are also very helpful. Review collected by and hosted on G2.com.

Sometimes the data loading was quite long, but generally it works very well. Review collected by and hosted on G2.com.

1. I can track very detailed

sales funnels (waterfalls)

2. I use behavioural pattern recognition

to understand where are the bottlenecs

3. Support is doing a great job Review collected by and hosted on G2.com.

To use the full power of product, I recommend asking for onboarding lessons. It's huge software Review collected by and hosted on G2.com.

Having the ability to watch session recordings of each user and grouped heat maps is awesome! You can truly see the visitor's behaviour, create segments, groups of similar activities, spot patterns - essential knowledge in the world of digital marketing to improve your business results. Review collected by and hosted on G2.com.

There are some shortcomings on the technical side, but the support does its job. Review collected by and hosted on G2.com.

The interface is very intuitive and clear.

All information I need are gathered in one place. Review collected by and hosted on G2.com.

Sometimes CUX freezes and it takes a long time to filter the data, or the data does not load at all. Review collected by and hosted on G2.com.

Firstly, I really like that there are tutorials prepared for all the new users so you just don't click around hoping that things might work.

My favourite part was the recordings that have us a lot of insights. The other thing that helped us the most to discover pain points on our site was the function of recognising rage clicks.

Overall, It's a useful tool and it's also very intuitive :) Review collected by and hosted on G2.com.

That due to time constraints and some technical issues on our side, we didn't get to use it for as long as we would like to. Review collected by and hosted on G2.com.

Video functionality to check the customers journey through our shop Review collected by and hosted on G2.com.

We had several issues with broken video and the support was not satisfying Review collected by and hosted on G2.com.

The fact that I can easily track user's frustrations that are already pre-analyzed in relation to my business goal, so I don't need to waste time watching ALL recordings and heatmaps. Review collected by and hosted on G2.com.

Sometimes data takes a while to display. Review collected by and hosted on G2.com.

Cux is a brilliant tool, which helps me and my clients test and understand how users experience our website. Cux allows for easy in-depth analysis of every user's behavior. You can truly understand what users exactly want, how they interact with your site or where they drop off. You can measure the frustration! Cux is really the first ever UX automation tool! It's not a recorder, it's a tool that change your business! Review collected by and hosted on G2.com.

Nothing, I love Cux, I'm addicted to Cux! Review collected by and hosted on G2.com.

What distinguishes CUX from other tools dealing with behavior analysis is the fact that all events are auto-captured - there's no real need to involve the IT department (and we know how troublesome it may sometimes be ;)), everything happens in a very intuitive way.

A game-changer feature is the ability to focus the analysis on a specific business goal, thanks to which you do not waste time going through the meaningless data to find the right solutions for your business.

Automating the collection of information about user experiences and presenting them in the form of Experience Metrics is a total breakthrough! Review collected by and hosted on G2.com.

I cannot complain about this tool. They keep expanding the Knowledge Base and the support works great - they help with every issue - so no dislikes from me :) Review collected by and hosted on G2.com.