Save to My Lists
Claimed
Claimed

Customer Portal Reviews & Product Details

Customer Portal Overview

What is Customer Portal?

Empower your customers by offering order management, shipment tracking, product documentation and much more! KAISPE Customer Portal helps your customers getting the information when they need it, deliver exceptional customer experiences by strengthening the collaboration with them, reduce your sales team effort by avoiding repetitive tasks they typically do for customers and integrate with any back-office ERP or CRM application, so you have an end-to-end experience. Benefits: Order Management - Allow customers to create, monitor, and track orders through the customer portal Save Money and Reduce Manual Workload by automating internal processes eCommerce Capabilities, including end-to-end shopping cart functionality Facilitate customer self-service by giving them 24/7 access to their data via a self-serve customer portal that can be accessed from any device Provide Improved Customer Service and Professional Customer Engagement Easy-to-use System allows you to modify and manage the Portal on your own Integration with any back-office ERP or CRM application, so you have an end-to-end experience Pay invoices online with a variety of remittance types, including Stripe, Credit cards See all their transactions with you in one glance Easily access quotes and other account information as well as see all prior and upcoming payments Display orders, invoices, credit memo and payment history online and allow payments on existing invoices Save time and money by giving your customers direct access to the information they need, so you don't have to manually answer every request via phone or email

Customer Portal Details
Languages Supported
Arabic, English
Show LessShow More
Product Description

Empower your customers by offering order management, shipment tracking, product documentation and much more! KAISPE Customer Portal helps your customers getting the information when they need it, deliver exceptional customer experiences by strengthening the collaboration with them, reduce your sales team effort by avoiding repetitive tasks they typically do for customers and integrate with any back-office ERP or CRM application, so you have an end-to-end experience. Benefits: Order Management - Allow customers to create, monitor, and track orders through the customer portal Save Money and Reduce Manual Workload by automating internal processes eCommerce Capabilities, including end-to-end shopping cart functionality Facilitate customer self-service by giving them 24/7 access to their data via a self-serve customer portal that can be accessed from any device Provide Improved Customer Service and Professional Customer Engagement Easy-to-use System allows you to modify and manage the Portal on your own Integration with any back-office ERP or CRM application, so you have an end-to-end experience Pay invoices online with a variety of remittance types, including Stripe, Credit cards See all their transactions with you in one glance Easily access quotes and other account information as well as see all prior and upcoming payments Display orders, invoices, credit memo and payment history online and allow payments on existing invoices Save time and money by giving your customers direct access to the information they need, so you don't have to manually answer every request via phone or email


Seller Details
Seller
KAISPE
Year Founded
2018
HQ Location
NEW YORK, New York
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®

IM
Overview Provided by:
Helping Organizations across all industries to build agile business processes to innovate
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Customer Portal Media

Customer Portal Demo - Orders view
Customer Portal Demo - Dashobard
Customer Portal Demo - Products view
Answer a few questions to help the Customer Portal community
Have you used Customer Portal before?
Yes
G2 reviews are authentic and verified.

There are not enough reviews of Customer Portal for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Zoho Desk Logo
Zoho Desk
4.4
(6,247)
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
2
Zendesk Support Suite Logo
Zendesk Support Suite
4.3
(6,151)
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
3
Salesforce Service Cloud Logo
Salesforce Service Cloud
4.4
(5,609)
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
4
Freshdesk Logo
Freshdesk
4.4
(3,501)
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
5
Intercom Logo
Intercom
4.5
(3,341)
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
6
HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,506)
Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.
7
Front Logo
Front
4.7
(2,254)
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
8
JustCall Logo
JustCall
4.3
(2,092)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
9
NICE CXone Mpower Logo
NICE CXone Mpower
4.3
(1,637)
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
10
Tidio Logo
Tidio
4.7
(1,623)
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Show More