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Customer Focus Reviews & Product Details

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Customer Focus?

Customer Focus helps in building a company from ordinary to a better one. It transforms the company and goes a step ahead.

It clarifies the customer needs and build the company. Review collected by and hosted on G2.com.

What do you dislike about Customer Focus?

There are more likes than dislikes in Customer Focus however when it comes to dislikes I feel handling difficult situations could be a dislike but also a challenge to develop the skills. Review collected by and hosted on G2.com.

What problems is Customer Focus solving and how is that benefiting you?

Customer focus solves many including reduction of problems and increase in the business growth and increases the quality of the company. Review collected by and hosted on G2.com.

Customer Focus Overview

What is Customer Focus?

Marketing and Technology Services for Promotional Products, Print and Signs

Customer Focus Details
Languages Supported
English
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Product Description

Effective eCommerce websites and business management software for promotional product distributors, apparel decorators, sign makers and print managers.


Seller Details

Rosi S.
RS
Overview Provided by:
General Manager at Andeverything

Recent Customer Focus Reviews

Verified User
E
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Loyal to Customer"
understanding and anticipating customer expectations, actively listening to their feedback, and tailoring products, services, and experiences to me...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Customer Focus Review"
Customer Focus helps in building a company from ordinary to a better one. It transforms the company and goes a step ahead. It clarifies the custom...
Rosi S.
RS
Rosi S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Customer Focus - Spectrum System"
The new look and feel, ease of use and features that come with it. Not only do you get an order management system but with the package, you will ha...
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Customer Focus Media

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2 out of 3 Total Reviews for Customer Focus

4.8 out of 5
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G2 reviews are authentic and verified.
Verified User in Logistics and Supply Chain
EL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Customer Focus?

understanding and anticipating customer expectations, actively listening to their feedback, and tailoring products, services, and experiences to meet their specific requirements. By prioritizing customer focus, companies strive to build long-term relationships, enhance customer loyalty, and deliver value that aligns with the needs and desires of their target market. Review collected by and hosted on G2.com.

What do you dislike about Customer Focus?

Overemphasizing customer satisfaction may lead to overlooking the needs and interests of other stakeholders,Solely relying on customer opinions or feedback for decision-making may result in short-term decision-making that doesn't align with the long-term vision or strategic objectives of the company. Review collected by and hosted on G2.com.

What problems is Customer Focus solving and how is that benefiting you?

customer needs, businesses can develop products and services that directly address their pain points and desires. This helps in creating a positive customer experience and fostering loyalty.

Improving customer satisfaction: A customer-focused approach allows businesses to enhance the quality of their offerings, provide personalized support, and offer tailored solutions. This, in turn, increases customer satisfaction and loyalty, leading to repeat business and positive word-of-mouth referrals. Review collected by and hosted on G2.com.

Rosi S.
RS
Implementation Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Customer Focus?

The new look and feel, ease of use and features that come with it. Not only do you get an order management system but with the package, you will have access to a fully eCommerce website, 40,000 promotional items, catalogs and much more. Review collected by and hosted on G2.com.

What do you dislike about Customer Focus?

On the higher end of the pricing scale but you do get a lot with the package. Review collected by and hosted on G2.com.

Recommendations to others considering Customer Focus:

Ask for a demo and you can see how the system works and all of its cool features. Review collected by and hosted on G2.com.

What problems is Customer Focus solving and how is that benefiting you?

Our business is a lot more efficient since using the software. I can access it from anywhere in the world! Create quotes and visuals for my clients means I don't have to pay for any of the adobe products. Review collected by and hosted on G2.com.

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