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4.4 out of 5
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Cust
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2 Cust Reviews
4.0 out of 5
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KB
KALPESH B.
Software Developer
Small-Business(50 or fewer emp.)
What do you like best about Cust?
The thing that i like the most about this platform is the small customer centric approach. Cust initaites one-to-one coversations and it has 30% reply rates. It segments your customers based on conversational insights. One more eye catching feature is that it automatically handle replies Review collected by and hosted on G2.com.
What do you dislike about Cust?
So the automation can handle replies efficiently, but it might lack a human touch in some cases, which can lead to feeling robotic for some people Review collected by and hosted on G2.com.
BM
brandon m.
Account Executive
Mid-Market(51-1000 emp.)
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