CureMD Reviews & Product Details

Ease of use, it’s simple to navigate and learn Review collected by and hosted on G2.com.

It’s slow and laggy, you must have excellent internet Review collected by and hosted on G2.com.

Coming from paper-only, we wanted to match that workflow with CureMD. However, with their implementation team, we were able to learn to do things the "right" way. From there, the customization of forms and schedules and user permissions, we have everything we need to go paperless. Review collected by and hosted on G2.com.

Their patient portal isn't setup like most I've used as a patient. There are many edge cases where the patient portal just won't work for a patient because of how the patient was created in CureMD. There also isn't a support line (yet) for patients to call and unfortunately we do not have the resources to provide technical support. The text message alerts do not provide a two-way confirmation, instead it's just a reminder and we still have to make confirmation calls. Lastly, they're working on getting their platform to work in Google Chrome, but right now only Internet Explorer is 100& compatible. These issues don't stop us from using CureMD as they provide everything we needed to move away from paper. Review collected by and hosted on G2.com.

It is simple and easy to use. The software makes charting easier and it even lets you know if you have inputted the wrong ICD 10 code! Review collected by and hosted on G2.com.

There are occasional glitches. It will usually only work on internet explorer, which is a huge setback since I use chrome. Billing is not the best either. Review collected by and hosted on G2.com.

I do not need a server room any longer. Neither do I need all that extra computer equipment and their never-ending maintenance costs. This is because their cloud system helps store all my data online. During the evenings, I spend some time on the Patient Portal, and my patient-based telephone traffic has drastically reduced. That has been a blessing. Review collected by and hosted on G2.com.

I am also using the billing service, and although I do not need a dedicated billing staff at my practice any longer, I feel less 'in control'. With my billing staff, I could stop them at any time of the day to check what they were doing. It's not that CureMD has made any errors there, just that I feel less in touch with the process. And those templates. The EHR templates that were provided with the softwarewas terrible. Lucky for me, I called their team up right away. Dan, I think was his name, was very kind and cooperative and managed to provide me with customized templates according to my specific needs. Thought I got more than what I wanted, it still cost me 7-9 working days, so that sucks. Review collected by and hosted on G2.com.

It has wornderful technical team which is reliable. Curemd has two systems which are well customised and easy to learn.integration saves much time Review collected by and hosted on G2.com.

It slowness require to be checked on .it has a poor reporting system and verification of petty information wastes much time and its not use friendly Review collected by and hosted on G2.com.

nothing. they do not deliver on their contractural obligation to bill effectively. Review collected by and hosted on G2.com.

inept billing service that failed to bill for thousands of dollars of billing and had no explanation for their failures Review collected by and hosted on G2.com.

The price point is really the only thing good about this software. Review collected by and hosted on G2.com.

As much as the market has changed over the past 5 years or so, CureMD certainly hasn't kept up. The interface is not user friendly, their customer service is subpar at best, there is no split screen capabilities. This certainly couldn't keep up with a busy, multi-provider practice. Review collected by and hosted on G2.com.

IT is very user friendly and I think only one of the very few softwares that can be used on iPhone. It also support multiple subspecialties and quite easy to use. Review collected by and hosted on G2.com.

There may be few glitches here and there but didn't really come across any major issues. Review collected by and hosted on G2.com.

Customer support is outstanding. It's easy to put in a ticket online and get a phone call back very quickly after that. Customer support is very responsive and will help in any way possible with issues or questions. They will stay on the phone with you for as long as it takes to work through the issue and try to meet your needs and address any other questions or concerns while you're already on the line together. They take as much time as needed to work with the end user to try to customize the product and best meet the user's needs. They're friendly and professional on the phone. Review collected by and hosted on G2.com.

The software requires too many clicks to complete notes. There are some limits to the customizability. The most frustrating one is that documenting a normal physical exam finding is limited to the word "normal". If you want to add details of what that normal finding looks like (e.g. "Clear to auscultation bilaterally" or "oriented to person, place, and time") then I have to select those phrases instead of "normal" and it shows up in the note as a finding. It highlights the findings as abnormal, which is distracting to me and also unnecessary. Review collected by and hosted on G2.com.

Its easy to log in from anywhere and connect with all your providers. Review collected by and hosted on G2.com.

CureMD Practice Management is wonderful, and i have no complaints. Review collected by and hosted on G2.com.