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CSM Practice Reviews & Provider Details

CSM Practice Overview

What is CSM Practice?

CSM Practice is a customer success consulting firm offering services to increase your net retention, improve your customer satisfaction, and grow your advocacy base.

CSM Practice Details
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Provider Description

CSM Practice is a customer success consulting firm offering services to increase your net retention, improve your customer satisfaction, and grow your advocacy base.


Seller Details
Year Founded
2014
HQ Location
Cupertino, US
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

Irit E.
IE
Overview Provided by:
Top 100 Customer Success Strategist since 2013

Recent CSM Practice Reviews

JR
Joe R.Mid-Market (51-1000 emp.)
5.0 out of 5
"great experience, enjoyed working with them"
remotely monitoring give the ability to liste to others and track others remotely.
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"CSM Practice helps accelerate your organisation’s efforts and o transform CS Processes and teams"
The simplistic yet efficient and high quality strategies that they can help you with.

CSM Practice Media

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Have you used CSM Practice before?
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2 CSM Practice Reviews

5.0 out of 5
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2 CSM Practice Reviews
5.0 out of 5
2 CSM Practice Reviews
5.0 out of 5

CSM Practice Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.
G2 reviews are authentic and verified.
JR
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CSM Practice?

remotely monitoring give the ability to liste to others and track others remotely. Review collected by and hosted on G2.com.

What do you dislike about CSM Practice?

there is nothing I dislike about CSM, I enjoyed it. Review collected by and hosted on G2.com.

Recommendations to others considering CSM Practice:

always try it out for yourself. Review collected by and hosted on G2.com.

What problems is CSM Practice solving and how is that benefiting you?

Call center related issues, productivity etc Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CSM Practice?

The simplistic yet efficient and high quality strategies that they can help you with. Review collected by and hosted on G2.com.

What do you dislike about CSM Practice?

I do not like anything as of now. I wish them all the best! Review collected by and hosted on G2.com.

What problems is CSM Practice solving and how is that benefiting you?

They help in identifying best strategies and processes so that the CS Teams can thrive on those and in turn can arrest churn and provide best services to their customers Review collected by and hosted on G2.com.

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