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CS2 Reviews & Provider Details

Nadine R.
NR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

We can always rely on Matt and Grant from CS2 to listen to our problems or challenges we run into, provide recommendations, and offer to help get things set up. Their knowledge around Marketo and Salesforce is truly impressive and I've learned so much from them since working together. Review collected by and hosted on G2.com.

What do you dislike about CS2?

There is not one thing I dislike about CS2. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

CS2 also has a podcast series as well as YouTube channel where they share their wealth of knowledge with the world. I would recommend checking those out if you are looking for a new agency to work with. We've worked with several of their team members in the past and all of them are great and super knowledgable. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

Some of the larger projects CS2 has helped us with is getting Order of Operations established in Marketo to reduce racing conditions between campaigns by allowing processes to run in a predefined order and creating a Lead Lifecycle. They've also supported us in creating an opt-in process that is GDPR compliant and helped us with scenario testing to ensure everything was working as intended. There are too many projects we've worked on together to list here but if there is a problem to solve or a challenge we run into, we can count on CS2 to provide any support necessary to help us overcome this obstacle. Review collected by and hosted on G2.com.

CS2 Overview

What is CS2?

B2B GTM Operations agency, co-founded by Crissy and Charlie Saunders, chosen by the leading fast-growing companies since 2015 We are on a mission to help B2B tech companies grow revenue without the growing pains. Using our GTM Operations framework, we enable and support our clients to create a winning buyer experience, help sales and marketing be more efficient, and execute and report on all their GTM strategies with ease. Our brilliant clients include companies including: G2, Coursera, Notion, Gong.io, Salesloft, Level.ai and Coupa.

CS2 Details
Discussions
CS2 Community
Languages Supported
English
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Provider Description

Mastering Revenue Marketing, Marketing Operations & Demand Generation for high growth SaaS companies


Seller Details
Seller
CS2
Year Founded
2015
HQ Location
San Jose, California
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®

Charlie S.
CS
Overview Provided by:

Recent CS2 Reviews

Elizabeth M.
EM
Elizabeth M.Mid-Market (51-1000 emp.)
5.0 out of 5
"CS2 is the best partner!"
The team that I work with is wonderful. Love working with them.
Christina Z.
CZ
Christina Z.Mid-Market (51-1000 emp.)
5.0 out of 5
"Awesome partners!"
I only get to choose one thing?! Working with Matt, Gany and Allison is fantastic - they are a great team and I enjoy our technical talks working t...
JE
Jennifer E.Enterprise (> 1000 emp.)
5.0 out of 5
"Wonderful to work with!"
Xander is the best!! I look forward to all of our meetings and find them incredibly productive and helpful to our team.

CS2 Media

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59 out of 60 Total Reviews for CS2

4.9 out of 5
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59 out of 60 Total Reviews for CS2
4.9 out of 5
59 out of 60 Total Reviews for CS2
4.9 out of 5

CS2 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CS2Question

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
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Elizabeth M.
EM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

The team that I work with is wonderful. Love working with them. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing. No compliants at all with working with Cs2. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

I’ve had the pleasure of working with both Christie and Ruben, and I can’t say enough positive things about the experience. Ruben, in particular, has been an absolute joy to collaborate with. He is incredibly patient, kind, and detail-oriented, always ensuring that nothing slips through the cracks. His communication skills are outstanding, making every interaction smooth and productive. Working with CS2 has been such a pleasure - every project has been handled with professionalism and care. Thank you CS2 team! Review collected by and hosted on G2.com.

Christina Z.
CZ
Marketing Technology Manager
Hospital & Health Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

I only get to choose one thing?! Working with Matt, Gany and Allison is fantastic - they are a great team and I enjoy our technical talks working through a problem. Matt has a great way of stepping back and focusing the discussion on what is most important. I love the elegant solutions they come up with! The structure they put in place for our systems is scalable, is easy to use for our users. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing comes to mind, they do a great job. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

If you're looking for a team to execute and leave, you'll miss out on CS2's true value. They are great at helping develop a solution based on your strategy and needs and being a part of your team. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

With multiple instances of the same tech after a major merger of multiple companies, we needed to combine tech stacks into one cohesive tech stack that worked for multiple business units. CS2 helped us to work through the transition from strategy to the nuts and bolts of the builds. They're trusted partners, not vendors. Review collected by and hosted on G2.com.

Colm S.
CS
Head of ABM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

The best part of working with CS2 is the experience and expertise you get to tap into. Especially in today's market where things are evolving so quickly, it's invaluable to have a partner you can work with on solving new problems and taking advantage of new opportunities. Review collected by and hosted on G2.com.

What do you dislike about CS2?

None that I can think of, in my experience they've been top class. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

CS2 offered us the best mix of tool expertise, strategic guidance, and service among all the agencies I interviewed. I would encourage anyone making this kind of decision to do that due diligence about the areas you and your org need the most help in, and the ability of your agency of choice to provide that as well as adapt to new issues in the future. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 has partnered with me and our team to build out our full GTM structure from the ground up. They've proactively offered solutions to our problems as well as discussed best practices and options in how to solve problems (I appreciate the ability to pivot to multiple types of solutions vs. a specific set way of executing something the same every time). In addition to their technical excellence, they've been super responsive and helpful at all times. Review collected by and hosted on G2.com.

MM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

They are very knowledgeable and in touch with industry best practice. They have hopped on calls last minute to provide expertise that aren't even directly in their area - just to see how they could help. They are easy to communicate/work with, and they help us project manage and see projects through to the end (with results). Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing, they deliver best-in-class services Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

We've worked with CS2 for years now and they are truly a part of our team. They have been incredible at leading critical projects, and supporting our internal MOPs team when we need extra set of eyes or help crossing the finish line. They created the lead lifecycle in just a couple months (from idea to execution). They have worked with us through a complex systems migration that took several months and helped solve every challenge that came our way. They help us on a regular basis to keep the "engine" running smoothly. Everyone needs CS2! Review collected by and hosted on G2.com.

Jen L.
JL
Marketing Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

I've worked with a few MOps agencies and CS2 provides the best support and they're very action oriented! Their team is top notch and Grant and Matt always make sure they consult the larger CS2 team when problems arise and we need extra advice. I love the meeting recaps that Matt sends to keep us on track. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing - CS2 is my favorite MOps agency! Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 has been integral in our system migration. Our team typically has many priorities and CS2 works with us to outline the plan of action every week. Over the last few months of the migration CS2 has talked through risks and migration plans for countless hours, resulting in a smooth transition the risks were minimized with a strategic plan. In my time working with CS2, I've seen them successfully launch Order of Ops in our MAP and close many gaps in our lead and lifecycle processes like reducing fields syncing from CRM to MAP and setting up an automation to auto-recycle lifecycles. Review collected by and hosted on G2.com.

Stanley T.
ST
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

Christie and the CS2 team have been a standout in our partnership. Christie, in particular, is incredibly responsive and brings a level of strategic thinking that pushes us to achieve our goals. They don’t just execute on tasks—they take the time to understand the objectives behind each project and offer insightful suggestions that align with our broader vision. The team’s ability to consistently deliver high-quality results, no matter the challenge, is a testament to their dedication and expertise. Review collected by and hosted on G2.com.

What do you dislike about CS2?

It’s tough to pinpoint any negatives. CS2 has consistently met our expectations and added substantial value to our operations. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

Working with CS2 is a no-brainer. Whether you engage them for a specific project or a long-term partnership, they will enhance your organization’s processes and elevate your operational effectiveness. Their expertise isn’t just beneficial—it’s a powerful catalyst for growth. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 has been instrumental in enhancing our marketing operations and fine-tuning our go-to-market strategies. Their team brings a depth of expertise that would be difficult and costly to build internally. They bridge the gap between external agency support and internal team collaboration, making it feel like we’ve added a highly skilled extension to our own team. This blend of capabilities has helped us overcome challenges in ABM and Target Account Selling, particularly with the integration of next-generation AI-enabled GTM tools. Review collected by and hosted on G2.com.

Simon C.
SC
Associate Director of Marketing Operations and Analytics
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

CS2 has a talented pool of experts in the marketing tech stack. Their wealth of knowledge in this domain makes them our trusted advisors. CS2 provides solutions to problems and also recommends opportunities for growth. Furthermore, the team provides thorough documentation for each project, which we greatly appreciate. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Sometimes, responses may be delayed, and the overall consulting services come at a premium price. It would be great if we could contract by project. However, I completely understand that this would be a difficult model to scale from their perspective. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

Given their in-depth technical and business expertise in this space, you will be in good hands if you want to evaluate and improve your marketing tech stack capabilities. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 is helping our company by implementing, optimizing, and building new capabilities in our marketing tech stack. CS2 has been like an extension of my team and helped provide solutions to our tech stack needs. These solutions are foundational to our business, as they provide more robust data and, ultimately, better actionable insights. Review collected by and hosted on G2.com.

AJ
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

They are not just a service provider but a trusted partner who understands our goals and helps us achieve them with precision and ease. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about CS2?

At times the project has been fast paced, but they made time for review and individual follow-up. Review collected by and hosted on G2.com.

Recommendations to others considering CS2:

Working with CS2 has been an absolute game-changer for our business. Their team is incredibly efficient, bringing top-tier expertise to every project. What sets them apart is their collaborative approach—they truly act as an extension of our team, making complex processes smooth and easy. From strategy to execution, CS2 has consistently delivered results beyond our expectations. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

We faced a significant challenge in transitioning to a new MAP, with limited and transitioning staff and resources, all while completing a thorough review of our processes. CS2 guided us through this transition seamlessly, ensuring every detail was handled with precision. Review collected by and hosted on G2.com.

Stephanie B.
SB
Marketing Operations Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

They were so easy to partner with. They anticipated our needs and came up with unique solutions to our problems. Their knowledge of all the platforms that we were using were unparralled. I could always bounce a question off them when I needed a second opinion or help flushing out an idea. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing. I've worked with lots of contractors over the years, but no one has matched CS2's responsiveness and expertise. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

I came into a company where CS2 was running the Marketing Operations department. They initially started to support the one person MOPs team, but when that person left CS2 became the Marketing Operations team. They kept the machine running and improving and when the time came for the MOPs team to be re-hired internally they were there to educate us on how the systems were configured and give us the historic context that we needed. Review collected by and hosted on G2.com.

Caroline D.
CD
Senior Campaign Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CS2?

The people at CS2 make all the difference. Not only are they experts- they are true practitioners with deep knowledge and experience. No question or issue is too large (or too small) for them to help solve. They are always available to help fix issues or answer questions and their speed is truly impressive. Review collected by and hosted on G2.com.

What do you dislike about CS2?

No dislikes come to mind when working with CS2. Review collected by and hosted on G2.com.

What problems is CS2 solving and how is that benefiting you?

CS2 has come alongside both the sales and marketing teams to implement new projects and processes across the entire funnel. They have not only upleveled our processes but they have educated and empowered the team along the way. Review collected by and hosted on G2.com.