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Crumble Reviews & Product Details

Crumble Overview

What is Crumble?

Crumble is here to revolutionise how companies build their products and offer services. Crumble serves as a central hub for managing customer feedback, prioritising feature requests, and communicating product developments. The software utilises advanced AI and integrates with existing customer support systems, social media platforms, and email channels to streamline feedback collection and analysis.

Crumble Details
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Product Description

Crumble is here to revolutionise how companies build their products and offer services. Crumble serves as a central hub for managing customer feedback, prioritising feature requests, and communicating product developments. The software utilises advanced AI and integrates with existing customer support systems, social media platforms, and email channels to streamline feedback collection and analysis.


Seller Details
Seller
Clinked
Year Founded
2008
HQ Location
Cambridge, UK
Twitter
@clinked
1,330 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
Description

Clinked is a cloud-based collaboration platform designed to help teams securely share files, chat, and collaborate on projects in one easy-to-use interface.


Bilge .
B
Overview Provided by:

Recent Crumble Reviews

Kat K.
KK
Kat K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy way to order"
We hold events for insurance providers and being able to place orders on the app was helpful
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"A smart way to connect your clients"
Crumble is a smart way to connect with clients and gather feedback. It helps you not only collect feedback but also prioritise it effectively. Even...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Reliable tool"
It’s a reliable tool but it’s more than that. The most important part of the feedback is how you organise and prioritise them and how you can make ...
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Crumble Media

Crumble Demo - Capture Feedback
Crumble is an AI-powered platform that collects, analyzes, and prioritizes customer feedback—including feature requests, product upvotes, and bug reports.
Crumble Demo - Empower your decisions
Harness the power of Crumble to collect, analyze, and prioritize customer feedback—including feature requests, product upvotes, and bug reports—so you can confidently align your roadmap with what matters most.
Crumble Demo - Capture feedback on Crumble and your website
Collect customer insights seamlessly with Crumble’s platform and embeddable widget, allowing feedback, feature requests, and bug reports to flow in from both your website and Crumble.
Crumble Demo - Own your brand
Take control with Crumble’s custom branding, customizable feedback boards, and support for your own domain and email, creating a seamless, professional experience that reflects your unique identity and builds trust with your customers.
Crumble Demo - Feedback boards for every workflow
Streamline your process with Crumble’s versatile feedback boards, designed to adapt to any workflow—whether it’s collecting feature requests, tracking bug reports, or prioritizing product ideas.
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5 Crumble Reviews

5.0 out of 5
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5 Crumble Reviews
5.0 out of 5
5 Crumble Reviews
5.0 out of 5

Crumble Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Mechanical or Industrial Engineering
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crumble?

Crumble is indispensable for anyone responsible for product improvements, whether for physical products, services, or software. Its functionality is impressively straightforward: customers can submit feedback, request features, and upvote suggestions. This system is clear and intuitive, making it easy to use. Crumble is also extremely secure.

From a product management perspective, Crumble allows us to prioritize customer feedback based on votes. This ensures that our development efforts align with what customers actually want, leading to more customer-centric products.

One of Crumble's standout features is its clear Roadmap (Kanban board), which provides a transparent view of our development pipeline. The tool also includes ways to announce new features and maintain a detailed changelog, keeping everyone informed.

What truly sets Crumble apart is its white labeling capability. It’s rare to find this option in similar tools, especially at this price point. For agencies, the affordable custom domain option is another significant advantage.

In just a couple of months of using Crumble, I've already noticed improvements in the UI/UX, showing the team’s commitment to continuous enhancement. Plus, the upcoming AI integration is particularly exciting.

Overall, Crumble has become an invaluable asset, offering robust features and exceptional value. I highly recommend it to any organization looking to optimize their feedback collection and product development processes. Review collected by and hosted on G2.com.

What do you dislike about Crumble?

We would like to see more integrations. However, I understand several key ones are currently in development. Review collected by and hosted on G2.com.

What problems is Crumble solving and how is that benefiting you?

Collecting, organizing and prioritizing customer feedback. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crumble?

Crumble is a smart way to connect with clients and gather feedback. It helps you not only collect feedback but also prioritise it effectively. Even better is the Roadmap feature, which allows you to share completed tasks and upcoming plans. Offering clients this level of transparency and assurance is essential for a business like ours. Review collected by and hosted on G2.com.

What do you dislike about Crumble?

Well, we already know that it’s a new product and we were told that some features are still under development. We would like to see more customisation options. Review collected by and hosted on G2.com.

What problems is Crumble solving and how is that benefiting you?

Collecting and organising customer feedback. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Crumble?

From a designer perspective, client feedback is crucial for our projects. Any tool out there can collect and sort client feedback, but Crumble’s Roadmap feature provides us with a solid plan and presents everyone with instant data on the changes. The Client Support team also deserves a mention with their prompt and helpful actions. At last but not least, it’s a new tool but it’s hard to notice significant improvements so far. We were hesitant to try Crumble at first, but I suggest you give it a try. Review collected by and hosted on G2.com.

What do you dislike about Crumble?

We would like to have more customisation options. Review collected by and hosted on G2.com.

What problems is Crumble solving and how is that benefiting you?

Feedback collection, priorisation and roadmap Review collected by and hosted on G2.com.

Kat K.
KK
Team Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crumble?

We hold events for insurance providers and being able to place orders on the app was helpful Review collected by and hosted on G2.com.

What do you dislike about Crumble?

That it shares the same name with a lot of other apps and it can be confusing finding the one you need Review collected by and hosted on G2.com.

What problems is Crumble solving and how is that benefiting you?

It's solving making everything aligned and industry standard Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Crumble?

It’s a reliable tool but it’s more than that. The most important part of the feedback is how you organise and prioritise them and how you can make the most of it to satisfy your customers. Crumble offers all of these steps in an organised way. It prevents a lot of waste of time and energy. Review collected by and hosted on G2.com.

What do you dislike about Crumble?

I’d love to have a reliable mobile app as well. Review collected by and hosted on G2.com.

What problems is Crumble solving and how is that benefiting you?

Feedback organisation Review collected by and hosted on G2.com.