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Crossware Email Signature Reviews & Product Details

MZ
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Easy to use. Helpful guides. Makes everyone signature look the same. Same logo - same font. HR controlled titles. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Price. There will be a point where internal IT will just create these within MS 365 Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Consistant signature appearance throughout the organization. Review collected by and hosted on G2.com.

Crossware Email Signature Overview

What is Crossware Email Signature?

Crossware Email Signature is an email signature management solution designed to help organizations maintain consistent, compliant, and personalized signatures across all emails sent from their domain. This tool integrates seamlessly with Microsoft 365, Microsoft Exchange, and HCL Domino, ensuring that every email sent from any device includes a professional signature that reflects the company’s branding and legal requirements. The target audience for Crossware Email Signature includes businesses of all sizes that prioritize brand consistency and compliance in their communications. It is particularly beneficial for marketing and legal teams who need to ensure that signatures not only promote the brand but also include necessary disclaimers and legal information. The solution is versatile, catering to various use cases such as managing marketing campaigns through signature banners, ensuring compliance with legal standards, and enhancing brand visibility in every email correspondence. One of the standout features of Crossware Email Signature is its user-friendly drag-and-drop visual editor, which allows users to create custom signatures without needing extensive technical knowledge. For those who prefer a more hands-on approach, the HTML source code editor provides the flexibility to design signatures with greater complexity. Additionally, the tool is designed to be dynamic and intelligent, allowing for context-sensitive signatures that can adapt based on specific criteria such as recipient details or the sender's department. Crossware Email Signature offers robust rule-building capabilities that enable organizations to define when and how signatures are applied. Users can create rules based on various parameters, including Active Directory fields, recipient addresses, and specific dates. For more advanced needs, the option to write complex rules in C# provides further customization. This level of control ensures that the right signatures are applied in the right contexts, enhancing the relevance and professionalism of email communications. Security is a priority for Crossware Email Signature. The solution is built to operate securely within Microsoft Azure Datacenters, ensuring that emails are processed without being stored or copied. Organizations can also choose their preferred Microsoft Datacenter during setup, adding an extra layer of security. With features such as real-time previewing of signatures based on recipient and sender information, and the ability to manage signature edits by different teams, Crossware Email Signature stands out as a comprehensive solution for email signature management.

Crossware Email Signature Details
Product Website
Languages Supported
English
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Product Description

Crossware Mail Signature is email signature solution for Microsoft Office 365, Microsoft Exchange, IBM Domino and IBM SmartCloud Notes.


Seller Details
Company Website
Year Founded
1992
HQ Location
Auckland
Twitter
@TeamCrossware
1,807 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Description

Crossware Ltd is a New Zealand-based software vendor specializing in email signature management and branding solutions. They offer tools that enable businesses to create, manage, and deploy consistent email signatures across their organizations, enhancing corporate identity and marketing efforts. Their solutions are designed to integrate seamlessly with various email platforms, ensuring compliance and uniformity in communications. For more information, visit their website at https://www.crossware.co.nz.


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Overview Provided by:

Recent Crossware Email Signature Reviews

JP
Jay P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very happy"
Customer Service. Easy to use customer signature portal
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"An Essential Add-On for Streamlined, Professional Email Signatures"
Crossware Mail Signature has completely transformed our email communication in Microsoft 365. The centralized management makes it a breeze to ensur...
Arie R.
AR
Arie R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Simple yet effective"
It does everything we need it to. We don't want a complicated signature setup and when we switched years ago to Exchange online Crosware was there ...
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26 out of 27 Total Reviews for Crossware Email Signature

4.8 out of 5
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Crossware Email Signature Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Crossware Email SignatureQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Alex N.
AN
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Ease of use, especially since the new user interface. I've been using a number of years both at my current employment and my previous. Support is also very good. UK based, Dan and Ian will always be able to help.

In terms of the product, once setup, its as easy as adding a user to a group, they will then get the signature on every email.

rules also allow you to have more granular control, if you have a campaign running for a few week as an example, you can setup a rule with dates to apply the signature block, then say external only, for people in this group.

Fantastic product. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Cant think of any at this moment in time, it does what we need well. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Not having to manually setup a signature for every users, once setup initially, its as simple as adding a user into a group and it will pull all the details we need from Azure AD in the design and format we've specified.

Also helps with campaigns. Review collected by and hosted on G2.com.

Darren W.
DW
Group Manager - Technology (CTO)
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

I think we stretch the functionality to it's absolute limit; we have differing signatures & signature branding based on email sensitivity label, for example, and it gets more complicated from there. We have to change the "from" email domain for each of those brands based on that same label, and so on. Crossware support were exceptionally good - and fast - at helping us with the coding for the Rules and configuration that we needed to make this all work.

The Outlook plugin is very useful for those staff members who only have a small number of signatures where changing "from" address is necessary, or they are sending from a shared mailbox as the shared mailbox account. It was easy to deploy as well. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

It would be helpful if we could see the logs of what signature was being applied to which email - given the complexity of what we do with Crossware. I accept, though, that given the number of emails they're processing then log storage sizes would be horrific. I'd happily pay a bit more, though, for 30 days of log storage. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

We have multiple brands, some of which are supported by a shared services model. If a user in one of the shared services needs to send an email with the persona of one of the brands, then it has to be "from" that brand. We tried - and failed - to have users change the "from" address in Outlook; they frequently forgot. Now they are required to select a brand when sending an email, and Crossware does the magic! Review collected by and hosted on G2.com.

Sean M.
SM
Account Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Crossware allows us to create a standard email signature for a company and can be customised by role or division in the company. They can easily be modified so we can have a different message for standard and holiday periods.

The email signature is applied across the email regardless of whether I use a PC, the web app or a mobile phone. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

With the new Outlook there can be a minor delay of just a second or two while it downloads the email signature from the server when using the app on a PC. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Crossware provides a way of updating the email signature so it is unified across all the company and can be different for other departments or roles in the company. It is easy to update the graphics used in the signature and change them across the organisation quickly.

We are an MSP that use Crossware and also manage it for our clients. Being able to purchase licenses from a local distributor and pay in $AUD is helpful also. Review collected by and hosted on G2.com.

Steve K.
SK
Lotus Notes Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Very customisable and easy to use interface once you have worked it out. A new user to the system saw how to use it and configured signature for new part of the business within very short time and rolled it out to their 100 users. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

The installation into 365 was a little tricky but that was mainly down to our complex environemnt with additional connectors and dozens of internet domains. Crossware support assisted with personal hand holding support through these issues so the customer service and technical support was excellent. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Rolling out consistent signatures across a groups of businesses with many brands, around 30 internet domains across over a dozen sites across UK, Europe and North America with different rules, logos, brands and logos along with marketing messages Review collected by and hosted on G2.com.

Adrian A.
AA
Digital Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Customisable editor for companies with complex signature needs.

Excellent (and I mean EXCELLENT) account management/helpdesk service - drop everything to help when needed. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

It does take some learning, so perhaps not for those who just need something basic. Better for medium to large companies with complex external and internal delivery needs. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Crossware gives our company (and our in-house marketing team) the flixibility it needs to create engaging and informative email signatures at an affordable price.

Email signatures are entirely customisable across different business functions - if you have the time to create, you can do pretty much anything you need. Review collected by and hosted on G2.com.

Arie R.
AR
Controller
Construction
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

It does everything we need it to. We don't want a complicated signature setup and when we switched years ago to Exchange online Crosware was there to fill the need. Customer support has always been responsive when needed. This system has been reliable. We set it up and forget about it because it just works. Our users have enjoyed being able to now see the preview in new outlook as well. The comfort of knowing what signature is going out when you hit send. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

The GUI has improved over the years but that was always my only complaint. Where the GUI lacked the features were there. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

We love having seperate internal signatures. Everyone dislkikes long email threads and massive emails signatures repeating clogs up the real communiation. Crossware has the feature sets to reduce this clutter. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Crossware Mail Signature has completely transformed our email communication in Microsoft 365. The centralized management makes it a breeze to ensure consistent, on-brand signatures across all our departments, and the interface is incredibly straightforward to use. I love how quick it is to roll out changes or updates—no more hassle with manual setup on individual mailboxes. Customer support has also been top-notch, promptly resolving any queries we’ve had. If you want a reliable, feature-rich signature solution for Microsoft 365, Crossware Mail Signature should be at the top of your list! Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

I wished there were more ready-made design templates with icons out of the box to speed up initial setup! Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Avoid creating signatures manually Review collected by and hosted on G2.com.

JM
ICT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Easy to use and very flexible. I like the range of signatures we can group easily Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

its not the cheapest available but I guess you get what you pay for Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

I like that we can keep our AD up to date as people are concerned when signatures get out of date Review collected by and hosted on G2.com.

Ilan H.
IH
Operations Executive
Medical Practice
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

Hi, we have implemented crossware for over 20 of our users. It allows us to centrally manage everyone's signature and to change it on demand. You can even different profiles based on security groups as it syncs with Azure. The ease of implementation was easy because they have a local reseller in our town. We use this every day without fail. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

Would like better support for moving GIFS. Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

We needed a method to centrally manage email signatures across our organisation to ensure branding consistency. Review collected by and hosted on G2.com.

Tony B.
TB
Managing Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crossware Email Signature?

We have a centrally maintainable system for all signatures which allows us to standardise and easily modify out email signatures for outllok and also mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Crossware Email Signature?

I can't think of any downside in using Crossware Review collected by and hosted on G2.com.

What problems is Crossware Email Signature solving and how is that benefiting you?

Centralised, standardised signatures and also on mobile devices. Review collected by and hosted on G2.com.