Top Rated CRM Bot Alternatives
it helps to build conversion build with your business services, also helps to connect people and easy to access any ware, and it's a real-time handling inquiries, providing information, and offering support. Review collected by and hosted on G2.com.
it does not provide the same level of personalized and human touch that human customer service representatives can offer and also they Sharing personal information with a bot raises questions about data security. Review collected by and hosted on G2.com.
18 out of 19 Total Reviews for CRM Bot
Overall Review Sentiment for CRM Bot
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There are several aspects that can be appreciated about CRM Bot below:
1. Data collection and Analysis can be easily done.
2.24×7 Availability provide effective assistance to customers.
3. This streamlines internal processes and improve over all effecience
4. CRM Bot provides instant and consistent response to customers query.
5.CRM Bot can learn and improve over time through machine learning algorithms. Review collected by and hosted on G2.com.
The are few dislikes associated with CRM Bot below:
1. They have limited understanding.
2. Dependency on accurate data and training.
3.Lack of emotional intelligence.
4. Sometimes in has security and privacy concerns.
5. Language and cultural limitations. Review collected by and hosted on G2.com.
I'm definitely fond of the structural pattern on which the software works and due to this design pattern even the tricky parts like analysis of data or data management can be easily handled. The response time is quite less in comparison to other alike softwares and the flexibility to modify the algorithm adds extra browny points. Review collected by and hosted on G2.com.
I personally didn't find any such downsides of the software. But, since this is a competitive field there are definitely, improvements required every now and then depending on the customer expectation and the market trends. Review collected by and hosted on G2.com.
Most helpful thing about crm bot is the process of integrating it with our product. It can be easily intergrated with third party applications too. It helps in manging and boosting up our customer problems eaily. Review collected by and hosted on G2.com.
Right now, I can't find anything wrong with the CRM bot. It is the most essential thing in my enterprise. But I think it is still in development stage, hope they will more features in the future. Review collected by and hosted on G2.com.
Utilize CRM Bot to send out strong virtual agents that improve customer experience right away. While enhancing automation and relieving your Employees, you may promote your company, assist your clients, and provide tailored offers. Review collected by and hosted on G2.com.
Depending on how it is used, CRM can have both significant benefits and drawbacks. Businesses incorporate CRM to take advantage of its benefits, but occasionally people may abuse it. The reputation and dependability of the company may suffer if the CRM is used improperly. Review collected by and hosted on G2.com.
Customers can get assistance with their inquiries or problems at any time thanks to the 24/7 availability of CRM bots. For businesses that operate across various time zones, this might be extremely useful. Review collected by and hosted on G2.com.
CRM bots are still being developed, therefore they occasionally misinterpret your inquiries. This can be annoying, especially if you're looking for assistance with a complicated problem. Review collected by and hosted on G2.com.
I like to full customer connection to CRM module to see customer lifecycle, all investment plant, supplier details, offers, negotations ... which are connected to customer is available in the system Review collected by and hosted on G2.com.
Mobile access is difficult to reach details . There should be easy screen on mobile + QR code to reach customer details. This can give full overview to users with the mobile access. Review collected by and hosted on G2.com.
In this we have streamline and automate processes to workflows it associated with marketing and customer support
We can work remotely in this while remote access enables sales reps to check and update on the daily work basis form anywhere Review collected by and hosted on G2.com.
It has a lack of executive support and custmor input
Cost managemt Review collected by and hosted on G2.com.
I am user of this application and this is the updated and nice tool as AI, its help's in your daily works make easy and the data on this application is upto dated and take very less time to provide the information. Review collected by and hosted on G2.com.
Nothing as dislike very nice tool and performance is upto mark Review collected by and hosted on G2.com.
CRM bot provides a good customer experience using conversational AI. The conversation is so natural that an inexperienced computer professional cannot decipher that machine is conversing with them. The conversation is also very adaptive. Review collected by and hosted on G2.com.
The chat bot window in the present website is towards right and I couldnot feel an involved experience because of it. The font of time option showing when the message arrived is very big. Review collected by and hosted on G2.com.
What I love about CRM Bot is how fast and efficient the tool is when I have a question or need to do research on something. It is very simple to use and manage. Review collected by and hosted on G2.com.
For the time I have been using CRM Bot, I have not seen anything to complain about or work with because all my questions get answered from the AI bot. Awesome tool to use! Review collected by and hosted on G2.com.
