Critical Impact Reviews & Product Details

Critical Impact is the best data keeping and processing tool. The journey and processing of workflow in this is quite easy to understand.

The function can be smoothly and easily be collaborated and connected with all the CRM, ERP and salesforce workflow systems.

In this you can process and mail to many number of subscribers at a time. It is enough for business email marketing.

The auto generating emails is great in this, it saves time and produce the best attracting and customer engaging template for you. The best automated email builder tool. Review collected by and hosted on G2.com.

There is not a better sorting feature for spam or fraud emails from a lot of the mails. I think there needs to be more inbuilt campaign templates. Review collected by and hosted on G2.com.

Easy to move contacts from SF into CI. Easy to build campaigns. Review collected by and hosted on G2.com.

Sharing back data to my Salesforce contacts does not populate on the account. You have to go to the individual contact to see what Campaign they were sent.

If a customer opts out we are not seeing this as well in SF. Our other business units do and we believe it is a setup issue, so not as concerned about this at the moment Review collected by and hosted on G2.com.

In managing email list subscribers with Critical Impact, I appreciate how intuitive it is. Tireless efforts characterize their dedication to address every concern adeptly. I long to be involved with Critical Impact once more. Review collected by and hosted on G2.com.

Approach with care while contemplating Critical Impact. These fees accumulate with each unsolicited message or phone call shunned by restraint and domain protection policies. Further, there's a requirement to sign up for a long-term commitment (a year). Review collected by and hosted on G2.com.

The Program was straightforward, and the user-friendly interface made it an easy flow and was just what our company needed for starting email marketing—all in one market and communicating application. Critical Impact Great for keeping up with marketing and lines of communication with simplicity. Review collected by and hosted on G2.com.

I would like to have more templates, but being new, maybe it was better off, so if anything, just more options. Not sure about the exact price in comparison to others I have tried. Review collected by and hosted on G2.com.

It can send a lot of emails. But that gets you in Spam jail now. Review collected by and hosted on G2.com.

Use this if you want to ruin your domain reputation. They will nickel and dime you for every contact and email sent. Oh and they will lock you into a year-long contract. Review collected by and hosted on G2.com.

Critical Impact is straight forward and easy to use when it comes to list maintenance. Their customer support over delivers. Review collected by and hosted on G2.com.

I wish there were more template features other than image and the basics. For the most part, I find myself using HTML instead. Review collected by and hosted on G2.com.

Critical impact has virually all the features a modern and 21st century email marketing software should have. It allows you to differentiate between active and inactive subscribers so that whenever you want to send your next message it determine which subscriber has opened or clicked on the previous messages for the past 30days and should be included on the list. Review collected by and hosted on G2.com.

To be honest, I haven't noticed any flaws while using it. Review collected by and hosted on G2.com.

I like the fact that I can schedule my eblasts to go out when I need them to. The copy/paste feature for subscription lists is helpful as well. Non-open resends are great too. Review collected by and hosted on G2.com.

Some of the email creation features are a little bit cumbersome and inefficient. Review collected by and hosted on G2.com.