(12,269)
4.4 out of 5
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Channels 
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KH
Kevin H.
Chief of operations
Small-Business(50 or fewer emp.)
What do you like best about Channels?
Easy to manage at all levels, general configuration, users and campaigns flexible scripting tool very good sound quality exceptional customer service team very attentive to customer requests built-in email functionality, this was what we liked the most CrazyCall. Furthermore, we can assure you that we have raised our level of organization and management more than any other addition to our current workflow. It has helped to cheapen our operation, increase the quality of our calls and create powerful reports of any kind, each part of this software seems to have been designed with caution in terms of functionality, so all the functions you will find will help you to perform Cold calls, monitor them, organize your team and measure their performance. Review collected by and hosted on G2.com.
What do you dislike about Channels?
What displeased us was that at the beginning we were worried that the connection through web browsers could be compromised, but the quality of the network in general has been excellent. After having used it for a little while, we are very satisfied with CrazyCall. We can even say that it is a fairly simple application to use and as you get involved with it, your knowledge increases and therefore, its speed when you work on it has a very good sound quality, likewise it covers all the necessary features for customer service. Most programs similar to CrazyCall do not offer file transfer and the process of our call documentation changed after we discovered CrazyCall. The support team was easy to contact regarding our problems and difficulties. Review collected by and hosted on G2.com.
12 out of 13 Total Reviews for Channels
4.6 out of 5
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Overall Review Sentiment for Channels
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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LE
Luz E.
System Architect
Mid-Market(51-1000 emp.)
What do you like best about Channels?
Channels is a software that has really made it applicable for us to get the best CRM (Customer Relationship Management )solution. We have used bundles of software so far but were never as satisfied as we are by using channels. It has enabled us in doing our business with more professionalism with its variety of features which basically includes data security, schedule making, and organization of various appointments, and also aided us in managing the automated workflow. Considering all this I can say that it helped us a lot in boosting our business with its practical CRM solutions. Review collected by and hosted on G2.com.
What do you dislike about Channels?
With my mediocre business, It was really expensive for us. So I think they should decrease its price so everyone no matter if someone belongs to small, medium or large scale businesses, can be equally benefited from it. Review collected by and hosted on G2.com.
AE
Alfered E.
Data Engineer
Enterprise(> 1000 emp.)
What do you like best about Channels?
Channels is a communication software responsible to comprehend live streaming and transmission across networking. The whole system is channelized with high-quality detail to get a comprehensive idea for business development. The business detail becomes the actual part of the live streaming with its strong strategies. Everything is smooth and clear while initializing this application. The featured conversation is also the part of this application and we can experience the live streaming without any interruption. Review collected by and hosted on G2.com.
What do you dislike about Channels?
The application works with strong and powerful networking across the system. So, your system must have the good quality of the internet for using this application otherwise there would be an interruption in its features and you won’t have its qualities at fullest. Review collected by and hosted on G2.com.
JT
Joshua T.
Team Manager
Mid-Market(51-1000 emp.)
What do you like best about Channels?
The platform is easy to manage, the sound quality is very good and the features and functionalities, although they are a work in progress, are enriched every month. In addition to that the support team has shown that it is striving to meet requests related to standard functions. If you are focused on the output and are looking for a cloud-based sound solution you would definitely consider CrazyCal the experience was very positive from the presale part and improved problem or question is addressed very easily and efficiently by the support team. Review collected by and hosted on G2.com.
What do you dislike about Channels?
Sometimes the download of information from the cloud is slow, it is not a great obstacle to exploiting the capabilities of this service the CrazyCall support is taking good care of the customers so that each ticket is repaired in an incredible time with the rate of Highest customer service. I would never change this soft for any this application is exceptional and they are very quick to help easily manage sales. Review collected by and hosted on G2.com.
BC
Brenda C.
Assistant Brand Manager Marketing
Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about Channels?
Its general configuration is amazing, we have all the tools to manage all levels in terms of our campaigns with users. An exceptional service with the latest integrated email functionality. Review collected by and hosted on G2.com.
What do you dislike about Channels?
The only thing I still do not like is the entry of functionality that is not 100% developed, neither are social networks integrated and it is a huge flaw. Review collected by and hosted on G2.com.
CF
Cilia F.
Community Manager
Internet
Small-Business(50 or fewer emp.)
What do you like best about Channels?
CrazyCall has offered us nice solutions for those teams that were looking for advanced marker software and that we had obsolete archives in our warehouses, thanks to this great update we obtained an advanced marker to generate potential customers, we used a theft marker and our sales teams have Generated countless quotes for sales. Review collected by and hosted on G2.com.
What do you dislike about Channels?
When we bought it we had to be in the whole launching phase and that took us a lot of time but they improved to 1000% the tools they provided and the service, in turn, improved drastically. Review collected by and hosted on G2.com.
VP
Victoria P.
Freelance Web Developer
Internet
Enterprise(> 1000 emp.)
What do you like best about Channels?
It is truly extremely simple to utilize, and it has a great deal of functions too. CrazyCall will keep you from missing out on any chance to enhance your efficiency. I can inspect who is working and the number of success we have in any minute! Review collected by and hosted on G2.com.
What do you dislike about Channels?
It has some problems with the platform stability and some mistakes when developing a script. Review collected by and hosted on G2.com.
AI
Verified User in Information Technology and Services
Small-Business(50 or fewer emp.)
What do you like best about Channels?
quick response for any escalated issue - helpful - outstanding .
App interface is nice and easy to use - efficient reports Review collected by and hosted on G2.com.
What do you dislike about Channels?
may be of our poor internet connection we have issues with call quality Review collected by and hosted on G2.com.
UO
Verified User in Outsourcing/Offshoring
Small-Business(50 or fewer emp.)
LK
Leszek K.
Project Manager
Outsourcing/Offshoring
Enterprise(> 1000 emp.)
What do you like best about Channels?
If you’re looking for a tool that’ll help you take your business on the next step this app should be great for you - just as it is for us. CrazyCall will keep you from missing any opportunity to improve your performance. It’s amazing! We’ve been using CrazyCall for a while now and are exactly as excited (or even more) to be working with it as when we started. Highly recommend! Review collected by and hosted on G2.com.
What do you dislike about Channels?
- zapier integration in progress
- nothing more Review collected by and hosted on G2.com.
EB
Emil B.
Team Manager
Mid-Market(51-1000 emp.)
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