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Crazy Egg Reviews & Product Details - Page 8

Crazy Egg Overview

What is Crazy Egg?

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Crazy Egg Details
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Product Description

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

How do you position yourself against your competitors?

Crazy Egg is unique and differentiated because we give you the ability to test new ideas and make changes via our A/B Testing tool. Data is no longer enough. We believe you need to be able to act on it -- quickly.

*We focus on Tracked Pageviews, not every visit to your site.*

Even if you have a site with 1,000,000 visitors, you'll only be charged for the Traffic that comes to the pages that you choose to track. No need to add and remove code from your site to manage costs.

*Crazy Egg plans come with 1-2 years of historical data.*

30 days of data history isn’t enough, especially for ecommerce companies who have seasonal fluctuations and want to compare performance against past months and even years.


Seller Details
Seller
Crazy Egg
Year Founded
2006
HQ Location
La Mirada, CA
Twitter
@CrazyEgg
44,375 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

Crazy Egg S.
CS
Overview Provided by:

Recent Crazy Egg Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Crazy Egg provides great insight and is useful for any business!"
I enjoy the insight the software provides.
Erik K.
EK
Erik K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Super helpful education and insight about bot traffic from J.L. Neilsen"
As a UX designer I like being able to easily see how users are interacting with a web page and all of the helpful filters found in the confetti rep...
Simon S.
SS
Simon S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Long time fan: The most underrated screen recording, click tracking and A/B testing platform"
It's super capable platform for click tracking, snapshots, session recording & now A/B testing and all way way way more affordable. Their service ...
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0 people requested security information

Crazy Egg Media

Crazy Egg Demo - Snapshot Reports: Heatmap
See at-a-glance what people are clicking on and what they’re ignoring. You'll find hotspots of high click activity and blue areas with low click activity.
Crazy Egg Demo - Snapshot Reports: Scrollmap
Find out exactly where visitors start to lose interest. See what content people scroll past and learn whether you're positioning your most valuable information above the average fold.
Crazy Egg Demo - Snapshot Reports: Confetti Report
Target key segments by tracking important click metrics using 22 different filters including referrer, new vs returning visitors, and UTM codes.
Crazy Egg Demo - Snapshot Reports: Overlay Report
Explore the exact number and segments of clicks on every element on the page. You'll have access to the same 22 different filters as the Confetti Report.
Crazy Egg Demo - Visitor Recordings/Session Replays
Watch visitors navigating through your website in real time, and see where they get frustrated and what causes them to abandon the page.
Crazy Egg Demo - A/B Test
Act on your findings from Snapshot Reports and User Recordings by easily creating A/B tests to optimize your web experience and increase your conversions. Our WYSIWYG lets you make instant changes to your page, no code necessary.
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Video Reviews

115 Crazy Egg Reviews

4.2 out of 5
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115 Crazy Egg Reviews
4.2 out of 5
115 Crazy Egg Reviews
4.2 out of 5

Crazy Egg Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Crazy EggQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Sanjit M.
SM
Digital Marketing Strategist, Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Crazy Egg?

This tool will show a website's heatmap, scrollmap, confetti, and overlay, what more could one ask for!?

It is great for A//B testing or just to gain insight into a website and their visitors. This is like the Google Analytics in-page analytics on steriods. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I wish their were more pricing options or maybe custom options. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Set it up for the important pages first, maybe just the homepage. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Showing clients that they need to change their website for the sake of their visitors. You cannot just throw up a site and expect it to work. This tool helps show clients their website needs some work. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I love the simplicity and ease of use of CrazyEgg if that's your goal for a heatmap / user recordings software. This platform works well as an initial introduction to user research.

CrazyEgg is incredibly cost-effective - with a yearly cost that is small in comparison to its competitors. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

If you're looking for heavy user analytics, segmentation, and etc - you should look into another platform.

Additionally, I wished Crazyegg rolled out more features - more often. Their latest feature - user recordings - had some loading issues initially and it was difficult to view on our browsers. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

If you're looking for heat maps and basic user recordings at a great price - this might be the right platform for you. For more advanced users - I do recommend looking into feature-heavy alternatives. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Crazy Egg is helping us analyze what are website visitors are interacting with. It gives us the ability to analyze the effectiveness of our landing page designs (from a UX perspective). Review collected by and hosted on G2.com.

Jacob S.
JS
Digital Marketing Director
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Egg?

We’ve been able to make some significant UX improvements with the insights from the heatmaps, screen recordings, and A/B testing Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Occasionally doesn’t pick ups certain navigation elements well, but all in all that’s not a big complaint Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Always separate your mobile and desktop snapshots Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Understanding our website visitors and what actions, lead capture, and content is successful. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I love the heatmaps it generates for your website pages so you can see where people are clicking on the page and how far they scroll down the page Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I don't think there is anything in particular that I dislike about this tool, it works well for me Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

This is a great tool to supplement other tools such as Google Analytics to give you more insights about your audience's behavior and engagement on your website pages and to help you make optimizations to improve click throughs and conversion rates. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I'm able to see how website visitors interact and engage with pages on my website and see what types of calls to action, buttons, content, offers, etc. are working and what is not so I can continue to make optimizations to my site and help improve conversion rates. Review collected by and hosted on G2.com.

HA
Marketing Coordinator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I love how easy it is to navigate through the site. It's simple yet full of different options. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

There is no chat support or detailed manual. You have to teach yourself. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are analyze user experience on our website. We've been able to maneuver different content and features of our website based on popularity and higher traffic which we received from Crazy Egg Review collected by and hosted on G2.com.

Lisa M.
LM
Demand Analytics Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I love how simple it is to set up and measure heat maps. I was able to easily get everything running quickly as it just requires a light piece of code on your site. It also has a great price point so is an easy sell for the team. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Given that it is a lower end tools it has some limitations in what you can measure but it meets requirements for most small to medium size businesses. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

This is a great entry tool for heat mapping and is super simple to set up. I have always received positive feedback from my team Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to use the heat maps to gain insights and come up with ideas on what to test on the website before a full redesign. Review collected by and hosted on G2.com.

Robb H.
RH
VP, Digital Banking and Product Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Recording user sessions to see how users interact with the content. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Can't think of much I don't like about Crazy Egg. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Develop a hypothesis and test it during your free trial. See how well you predict actual user actions with your site. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Helps design better UI that improves customer experience. Helps overcome design biases and use data to understand and prove what works and what doesn't. Review collected by and hosted on G2.com.

Courtney T.
CT
Sustainability Strategist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

I like the data and charts that are easy for everyone to use. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It would be beneficial to see more ways on how to use the information and what to do with it moving forward. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Make sure you find the costs justified and are using the product to the full extent. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Seeing where customers click within our webpage. Review collected by and hosted on G2.com.

Jennifer K.
JK
Blog Manager & Content Writer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Crazy Egg?

Shows visitor clicks in many ways including confetti and heat maps. You can use this data to improve your site. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

You need to create snapshots of pages, so, in my case, it would be of either article pages or the homepage. It's a bit burdensome to create a snapshot of multiple articles and isn't worth it. We mostly use it for the homepage to make it more user-friendly. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We're trying to optimize the site so it's user-friendly and visitors read more content. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Egg?

Nothing. I signed up for this service for one year at the recommendation of my web developer. We used it for 1 month, but it did not provide information that was overly valuable in our case. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

When I tried to cancel the service and receive a refund, they refused and their policies protect them from having to refund you. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Don't buy it. You'll never see your money back and they will renew and renew the service unless you put up a fight. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

Heatmaps. No benefits realised Review collected by and hosted on G2.com.