Save to My Lists
Claimed
Claimed

Top Rated Crazy Egg Alternatives

Crazy Egg Reviews & Product Details - Page 7

Crazy Egg Overview

What is Crazy Egg?

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

Crazy Egg Details
Show LessShow More
Product Description

Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.

How do you position yourself against your competitors?

Crazy Egg is unique and differentiated because we give you the ability to test new ideas and make changes via our A/B Testing tool. Data is no longer enough. We believe you need to be able to act on it -- quickly.

*We focus on Tracked Pageviews, not every visit to your site.*

Even if you have a site with 1,000,000 visitors, you'll only be charged for the Traffic that comes to the pages that you choose to track. No need to add and remove code from your site to manage costs.

*Crazy Egg plans come with 1-2 years of historical data.*

30 days of data history isn’t enough, especially for ecommerce companies who have seasonal fluctuations and want to compare performance against past months and even years.


Seller Details
Seller
Crazy Egg
Year Founded
2006
HQ Location
La Mirada, CA
Twitter
@CrazyEgg
44,375 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®

Crazy Egg S.
CS
Overview Provided by:

Recent Crazy Egg Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Crazy Egg provides great insight and is useful for any business!"
I enjoy the insight the software provides.
Erik K.
EK
Erik K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Super helpful education and insight about bot traffic from J.L. Neilsen"
As a UX designer I like being able to easily see how users are interacting with a web page and all of the helpful filters found in the confetti rep...
Simon S.
SS
Simon S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Long time fan: The most underrated screen recording, click tracking and A/B testing platform"
It's super capable platform for click tracking, snapshots, session recording & now A/B testing and all way way way more affordable. Their service ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Crazy Egg Media

Crazy Egg Demo - Snapshot Reports: Heatmap
See at-a-glance what people are clicking on and what they’re ignoring. You'll find hotspots of high click activity and blue areas with low click activity.
Crazy Egg Demo - Snapshot Reports: Scrollmap
Find out exactly where visitors start to lose interest. See what content people scroll past and learn whether you're positioning your most valuable information above the average fold.
Crazy Egg Demo - Snapshot Reports: Confetti Report
Target key segments by tracking important click metrics using 22 different filters including referrer, new vs returning visitors, and UTM codes.
Crazy Egg Demo - Snapshot Reports: Overlay Report
Explore the exact number and segments of clicks on every element on the page. You'll have access to the same 22 different filters as the Confetti Report.
Crazy Egg Demo - Visitor Recordings/Session Replays
Watch visitors navigating through your website in real time, and see where they get frustrated and what causes them to abandon the page.
Crazy Egg Demo - A/B Test
Act on your findings from Snapshot Reports and User Recordings by easily creating A/B tests to optimize your web experience and increase your conversions. Our WYSIWYG lets you make instant changes to your page, no code necessary.
Answer a few questions to help the Crazy Egg community
Have you used Crazy Egg before?
Yes

Video Reviews

115 Crazy Egg Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
115 Crazy Egg Reviews
4.2 out of 5
115 Crazy Egg Reviews
4.2 out of 5

Crazy Egg Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Crazy EggQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Joachim G.
JG
UX Manager
Internet
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

This is the only multivariant testing solution that works well with Google Tag Manager. Others like OPtimizely and VWO require hard coding scripts into your site which takes longer in a decentralized work environment where certain simple tasks take multuple 3-week sprints to complete. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I just wish there was a way to organize things better by project visually. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

I would recommend using the chrome plugin for desktop screenshots and mobile screenshots to create new snapshots. creating new snapshots from the site for a responsive website was a little buggy as of writing this review. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We use crazy egg to study user click and scrolling behaviors. There was one example of an article we posted about a product announcement and people were clicking on an image in the article. We realized that our visitors thought they can go to the product details page if they clicked on the still life image of the product line. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Crazy Egg?

Crazy has provided us brand many customer insights and observations for UX on our web sites. The video capture is amazing capturing user movement as if we were in a focus group. A great tool to have in your arsenal. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I wish there was a way to export or download the heatmap image as one piece Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

One of the best tools you can have in your MarTech stack Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

UX and future designs Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Their heat mapping feature is very helpful. We can see where people hang out on our page and why they're there Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Not much, it's a decent software. I haven't dug too deep into it but it doesn't seem overly complicated Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

None - it helps with cta placement and wording a lot Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Crazy Egg?

Not much as it doesn't work effectively. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

Doesn't work and extremely poor system and customer service. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

None really. Review collected by and hosted on G2.com.

Response from Suneet Bhatt of Crazy Egg

We take your concerns to heart. We'd love to understand the issue you had with billing and with the product; if you can reach out to our support team with your information we'd be happy to respond, to fix any outstanding issues, and perhaps most importantly, to apologize for your experience. The anonymous nature of the review means we can't troubleshoot this without some feedback from you. We do hope to hear back from you: support@crazyegg.com

Agata J.
AJ
Marketing Assistant
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

The heat-map is great, it is very convenient than the map is color coded, so it takes just seconds to get useful insights. It is also very useful that by clicking the dots on the map you can see exact amount t of clicks. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I needed a tech person to help me to integrate CrazyEgg with our website. I did everything by following the instruction, but it did not work. Fortunately one of our tech guy did it within seconds. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

It worth to try the tool. They offer a free trial, so you can try it and decide if you need the tool. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

CrazyEggs helps us to understand our website's users' behavior. We can see not only what pages are the most popular, but also what particular content on a particular website's page is more relevant to our audience and what content has to be changed or deleted. Review collected by and hosted on G2.com.

Renee P.
RP
Digital Marketing Manager
Computer Software
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Crazy Egg?

It's very easy to use, just a little bit of code needs to be added to your website or landing page software and you can use it over and over. This tool, especially the scrollmap, helped show us where people are dropping off on a landing page and what sections need to be removed or improved. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I wish you could use this on an email template so you could see where people are clicking on your email. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

It's a great tool to use, gets the job done. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to see if people are clicking on things that should be linked (aka an icon that is there for visual purposes). And we are also able to determine where people are leaving the landing page. We have used this tool as "evidence" that certain landing pages need to be updated and where. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Crazy Egg is quick to implement and provides a variety of insights on user behavior that can then be utilized to run A/B tests on site using their A/B testing tool. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

The A/B testing tool is somewhat limited but provides the ability to implement user behavior based goals as success criteria. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I use Crazy Egg to monitor user behavior as well as implement CRO tests. You can quickly view what your visitors are doing on site as well as pin-point areas for improvement Review collected by and hosted on G2.com.

Julie K.
JK
Communications Manager
Hospital & Health Care
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Crazy Egg?

The snapshots offer a variety of ways to track how visitors are exploring and using your website. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

I think it's a little pricey for small business for subscriptions. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

I highly recommend using confetti feature of heatmap, it's the most complete way to analyze clicks on a website page. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to view exactly how users are interacting with our website and what is drawing their interest. We've made several changes to landing pages based on the results from Crazy Egg. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Crazy Egg is a relatively simple software solution that does exactly what you want it to do - track visitors to figure out how they interact with your website. I particularly love their video recording tool, which lets me literally watch a recording of how someone interacts with my site. I can figure out which buttons to change, which text to move around, etc. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

The only complaint that I have about Crazy Egg is that when you are using the recording feature, it doesn't show you any videos that are playing on the site. This a problem because if you have a video sales letter or any type of video on your website, it's difficult to figure out how people are engaging with it. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

Just give it a try - they offer a free trial and it's incredibly easy to install the code on your site. Depending on how many pages you want to track, setup could take five minutes or less. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

I am able to see how people are interacting with my site. I've been able to make several changes to improve engagement and conversion rates. Review collected by and hosted on G2.com.

LM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crazy Egg?

Crazy Egg is super easy to set up and it is always well received by team members. Additionally, it is far more user friendly and easier to digest that Google Analytics in-page tool which is why I think its worthwhile to invest in this tool if you can. Review collected by and hosted on G2.com.

What do you dislike about Crazy Egg?

It would be nice to have the option to pay monthly vs annually. Additionally, it would be great if they rolled out more visualization features. Review collected by and hosted on G2.com.

Recommendations to others considering Crazy Egg:

I would recommend signing up for the free trial and testing it out if you are in the market for a heatmap tool. Its well worth the cost if you are looking to do any web redesigns. Review collected by and hosted on G2.com.

What problems is Crazy Egg solving and how is that benefiting you?

We are able to better understand how to make improvements on our site based on the heat maps. It provides an unbiased view for the team to learn what may not be working well on the site. Review collected by and hosted on G2.com.