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Craftable Reviews & Product Details

Verified User in Hospitality
AH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Craftable?

Very easy to use, very comprehensive, and customizable. Excellent support. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

In the inventory program, the user does not have the flexibility to delete product, only inactivate. This sometimes causes confusion among new users. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

It is much easier to keep track of inventory, when the last inventory was done, and to keep closer track of waste. Review collected by and hosted on G2.com.

Craftable Overview

What is Craftable?

Craftable is hospitality’s leading profit management software platform. By bringing together purchases, labor, recipes, and sales, Craftable helps operators eliminate inefficiencies so they can achieve their highest margins. Craftable is built to accommodate operators from independent restaurant groups to regional and national chains. Craftable is proud to serve the leading hospitality operators including Hakkasan Restaurants and Nightclubs, Kimpton Hotels and Restaurants, Employees Only, Slanted Door, Dead Rabbit, BOKA Restaurant Group, Barcelona Wine Bar and Station Casinos.

Craftable Details
Languages Supported
English
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Product Description

Craftable's suite is the only platform that seamlessly connects purchasing, recipes, inventory, and sales with accounting to help operators drive profit. Bevager, Foodager and House are Craftable's flagship solutions for F&B and non-F&B management that enables bars, restaurants, ghost kitchens, and hotels to track inventory and have better control over menus, recipes, and more. With Books you can automate A/P invoicing, credits & payment processing to eliminate manual entry and sync straight into your accounting or ERP system. Unite sales, costs & labor together for rich business intelligence and daily prime cost reporting with Analytics, Craftable's newest offering.


Seller Details
Seller
Craftable
Year Founded
2015
HQ Location
Farmers Branch, US
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®

Phil P.
PP
Overview Provided by:

Recent Craftable Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Daily sales and inventory MUST HAVE!"
Craftable has a great add-on which is Analytics. This really allows us to view our daily sales and dive into specifics of our revenue and expenses ...
MB
Mark B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Our experience with Craftable, both the products and the team, has always been superb."
Craftable enables us to house our entire purchasing and receiving process, inventory audits, recipes, data analytics, and much more in one place. ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Awesome program"
Very easy to use, very comprehensive, and customizable. Excellent support.
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Craftable Media

Craftable Demo - Analytics by Craftable
Live real-time sales vs labor report available in Analytics
Craftable Demo - Foodager by Craftable
Menu engineering report available in Foodager
Craftable Demo - Foodager by Craftable
Easy-to-use order guides in Foodager
Craftable Demo - Bevager by Craftable
Contract price violation report available in Bevager
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Have you used Craftable before?
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Video Reviews

86 out of 87 Total Reviews for Craftable

4.4 out of 5
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86 out of 87 Total Reviews for Craftable
4.4 out of 5
86 out of 87 Total Reviews for Craftable
4.4 out of 5

Craftable Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CraftableQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Investment Management
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Craftable?

Craftable has a great add-on which is Analytics. This really allows us to view our daily sales and dive into specifics of our revenue and expenses at an operating day to day level. We also love the food inventory management of Craftable. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

There hasn't been anything that's come through that is a mjor pain point. One possible improvment would be the ability to stop mulitple sales record being duplicated when processesing them and pushing through to our ERP system. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

It helps solve our food service / invetory management that we have at our restaurants. It's accurate and easy to use for our GM's so we love that. We also rely heavily on the analytics that we recieve from our sales report to help maked better informed business decisions. Review collected by and hosted on G2.com.

MB
Director of Restaurant & Bar Operations
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Craftable?

Craftable enables us to house our entire purchasing and receiving process, inventory audits, recipes, data analytics, and much more in one place.

The ability to interface with our point of sale, time clocking, and accounting platforms give us a virtual one-stop-shop for many of our most important KPIs. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

I can't think of anything we dislike about Craftable. I've personally been utilizing Craftable and working with the team there for over five years. They are continually improving and innovating their product, and their customer service is top-notch. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

Of significant importance to us is the ability to see our multiple location operations in one place. We can easily monitor purchasing and inventory levels across the company and quickly spot issues. The integration with our accounting software allows us to be much more efficient at the store level and in our accounting office—no more hand-coding and entering invoices. Review collected by and hosted on G2.com.

Bill B.
BB
General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rob H.
RH
Director of Purchasing
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Craftable?

The Bevager software by Craftable allows you be hyper detail oriented in inventory management without being complicated. Even if you choose not to use certain features, you will get more out of this software than many of the competing platforms. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

The Director panel, for those who oversee multiple locations, could use a little attention. Adding items across all stores is a daunting data-entry task. I would like to see this improved upon. I'm not a fan of the login process on the mobile app. I'd be fine with it keeping me logged in or at least store my credentials from quick access. Review collected by and hosted on G2.com.

Recommendations to others considering Craftable:

Craftable offers next-level inventory management unlike many of the competitors who offer user interfaces that are geared toward a simpler, almost gaming-like feel. I've found those to be suitable for smaller restaurant/bar programs who just want something super user friendly but less analytical. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

Craftable keeps inventory reporting consitent across all of our stores and streamlines our ordering. Once the system is setup and live, completing inventory, reconciling invoices, and building orders saves our management team a substantial amount of time. The POS integration helps quickly identify discrepancies. And management can quickly price out items to fit our margin goals without having to jump into excel or break out a calculator. Review collected by and hosted on G2.com.

LW
Housekeeping Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Craftable?

Switching from using API to Craftable has been the best! The color-coding is excellent, and the whole UI is highly user-friendly. The ability to undo things becomes extremely helpful, and the search engine makes work so much easier! The notifications don't let you miss out on due assignments and keep me out of trouble! Review collected by and hosted on G2.com.

What do you dislike about Craftable?

The only thing I dislike, and it's not even a bad thing cause it's beneficial, are some of the dialogue boxes when approving invoices. I know they are there to help make the process more accurate and fast, but I rarely have to do what they suggest, so it's an extra step to say no or to close the window, but for people who do track their orders more closely, they are a great asset! Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

The color-coding makes it easier to know what invoices haven't been reconciled and which ones are ready to be approved.

The notifications on the screen help me keep up to date on my approval of invoices and assigning all to the right departments. Review collected by and hosted on G2.com.

TS
Vice President, Strategy & Corporate Development
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Craftable?

Craftable's reporting package and operator-driven analytical focus allows restaurant operators, among other clients, to use the platform to ask complex business questions and reach actionable conclusions to make decisions. There are many platforms available in the market that would require the use ofmultiple platforms to answer questions of such complexity: Craftable can do so on a standalone basis. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

Onboarding process can be complex for uniquely-structured operations or those that don't have a dedicated technology resource employed to focus on launch. In addition, suite of reporting options can be overwhelming, especially without the guidance of an account manager. Review collected by and hosted on G2.com.

Recommendations to others considering Craftable:

Consider strongly for inventory management and accounting streamline purposes. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

We're working to further optimize inventory ordering processes and have shaved a couple hundred basis points off of COGS as a result. In addition, our accounting team has integrated Foodager into daily operations, saving several hours of labor and lots of headaches on a weekly basis. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Craftable?

Great system for keeping track of inventory, invoices, purchase orders, sales.

I love it that it is super easy to upload the invoices.

Very fast, lamost no lags and waiting to load a page/ report Review collected by and hosted on G2.com.

What do you dislike about Craftable?

There is some room for improvement:

- Sometimes, the platform catches the wrong date of the invoices

-Once a bill has been created, even if you unapprove the invoice, you can't unmap the items. As a workaround, I delete the line and add a new item, which is time-consuming.

-The help page could have been more detailed and thorough

- You can't delete items, only mark them as unactive

- Very often an adjustment slip for returning a product is processed as an invoice, not as a credit note and I can't change that by myself. Has to contact support to process it as credit.

- In the Books (orange page) I would like to have a search box to search for an invoice number, like I can do in the Foodager/ Bevager

-Would love to be able to switch off the option to get asked every time after mapping the items to link the invocie with the PO. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

We are trying to go paperless and having all invoices uploaded here helps us to do that.

Helps us avoid improperly priced items on the menu

Saves a lot of time with the reports Review collected by and hosted on G2.com.

Marc V.
MV
Principal Consultant & Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Craftable?

Craftable and their suite of technology including Bevager and Foodager are best in class. There is no other platform out there that is as robust, industry specific, and granular in a meaningfu way. A systerm truly built for the industry throug and through. I reccomend it to all the clients I consult for! Review collected by and hosted on G2.com.

What do you dislike about Craftable?

That more establishments aren't using it! Review collected by and hosted on G2.com.

Recommendations to others considering Craftable:

Allow the team to guide you through the plaform to solve your most immediate needs, and then loop back with them to see how you can maximize your usage and recover more ROI. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

I have helped implement this platform in a number of different accounts for different use cases. The beauty is that is it so robust that any account can customize their usage to thier needs and discover very relevant and valuable ROI. Review collected by and hosted on G2.com.

MS
Wine director/beverage director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Craftable?

The intuitive and user friendly dashboard, amazing reporting, recipe building with cost control even with batched cocktails and in-house made beverages. Being able to do all of my ordering from my phone app is probably thr biggest help in my day. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

I have not found anything to comment yet Review collected by and hosted on G2.com.

Recommendations to others considering Craftable:

If you are running a beverage program with high volume or a complicated program with lots of items and moving parts Bevager and craftable in an invaluable tool that with consolidate your workload and make everything accessible from 1 platform. I would highly recommend this product. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

Tracking beverage cost and incremental changes in pricing has allowed us to stay on top overall beverage cost for the entire program. Variance reports and live depletions of inventory has pointed out issues with over-pouing and waste management. Review collected by and hosted on G2.com.

JA
D
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Craftable?

The reports and information is available at your fingertips. It includes many of the benefits of similar programs (Avero) but the purchasing, receiving and inventory management aspect is incredibly helpful. It's integration with our accounting software is also very helpful. Review collected by and hosted on G2.com.

What do you dislike about Craftable?

The programming on the back end is tedious and sometimes difficult to navigate when things aren't easily identified. The more complex a concept or menu is for a concept the more difficult it becomes to program menu items, recipes and modifiers to deplete inventories accurately. Review collected by and hosted on G2.com.

What problems is Craftable solving and how is that benefiting you?

We have better access to data at our fingertips versus previously needing to get reports from our Admin/accounitng department.

Easy to analyze costs and sales and helps to identify ways to improve operations. Review collected by and hosted on G2.com.