7 Covetrus vRxPro® Reviews
Dashboard tile layout is user friendly, makes it easy to see when their is a client script request or proscript renewal request. Robust reporting for DVM prescrition revenue, overall practice revenue MTD and YTD. Product catalog feature is helpful Review collected by and hosted on G2.com.
The initial setup of the new platform was very confusing to both staff and clients. Staff was able to setup training to learn how to work through the system, but had many clients that quit ordering their scripts through the app due to the confusion. Review collected by and hosted on G2.com.
easier to use for clients and staff easyier look up clients and meds love the re prescript option for past meds filled Review collected by and hosted on G2.com.
would like the linked clients to show our data base software to client id number like the old software did. helps with looking up clients in our software.
would like the product catologe for food and othe products to be a bit more use friendly like client side storefront is
also out of stock and both side of the software should be up dated in a more timely manner especally in compound meds
shipping is a bit of an issue lately. shipping times is taking longer than 3-5 business days trying to compete with chewy this needs to be stepped up
shipping status is also not as up to date Review collected by and hosted on G2.com.
easy to use. very easy to provide flexible subscriptions that allow clients to optimize quantity and frequency of orders. Review collected by and hosted on G2.com.
clients have a mixed experience and we at the clinic are forced to troubleshoot too much Review collected by and hosted on G2.com.
Covetrus vRxPro makes escribing easy for all staff members. I like that it also writes it directly into the patients medical record. It also allows us to save common precription dosing. They have a large offering of compounded meds also. Review collected by and hosted on G2.com.
Sometimes shipping times are challenging for clients. Also needs better customer service on the client side. Review collected by and hosted on G2.com.
Having our software platform link with our online pharmacy is nice. It is easy to add prescriptions for medications and preventatives that we do not stock in-house, reducing the inventory we have to keep on hand. Also, when the client purchases from the online pharmacy, it links back to the patient file. Review collected by and hosted on G2.com.
Extra clicking and steps for staff. Takes 24 hours sometimes for patient to show up on the online pharmacy after being seen in clinic, so we have to remember to add the Rx later. Review collected by and hosted on G2.com.
It is nice for customers to be able to order medication and prescription food and have it shipped to their home, especially products we don't carry at our location. Review collected by and hosted on G2.com.
Sometimes it is difficult to find a customer in our system that comes up on Coveteus under a different owner name or phone number. It would be nice to have other information in the profile. Review collected by and hosted on G2.com.
I like how user-friendly their services are and their reliable products. The vet I've been going to for years has been using covetrus for prescription management and I've never had a bad experience. Review collected by and hosted on G2.com.
I do not have any dislikes at this time to report. Review collected by and hosted on G2.com.
