Top Rated Orca Alternatives
I had the daunting task of completing a software evaluation while trying to launch a reference program and advocate program. When I came across Orca, I knew I had found a great software solution and true partners who would help me succeed in my programs. Once we were signed with Orca, Andru, and Scott worked closely to ensure the implementation went smoothly! They were eager to listen to my ideas and build product optimizations. When I needed to produce reports for C-level executives, there was no hesitation to jump on a call and walk me through everything I needed to know. I wholeheartedly recommend Orca for all your Advocacy program and Reference needs! Review collected by and hosted on G2.com.
Nothing about Orca! The tool truly does all that it's designed to do - and well! I can't wait to see all the features they are going to be releasing in the next year. Review collected by and hosted on G2.com.
5 out of 6 Total Reviews for Orca
- Extremely dedicated and responsive support team
- In-depth analytics that highlighted the value of our customers
- Modern and easy-to-navigate user interface for all teams (Sales, Marketing, UX)
- Holistic view of customer usage across references, case studies, research calls, speaking engagements, and more Review collected by and hosted on G2.com.
There aren't any dislikes I have at this time. Whenever our team encountered any roadblocks, the Orca team was swift to remove them. The team provides a great deal of transparency so you are never left with uncertainty. Review collected by and hosted on G2.com.
Before Orca, I was tracking references in an excel spreadsheet. Requests from sales would get lost in email and slack. More importantly, I had no ability to report out on the impact references were having on in-pipeline deals. Now, sales can easily click a few buttons to request, I have everything in one place, and I can quickly pull reports to prove the value of my reference program. The cost is low for the amount of benefit, alignment, and efficiency this tool provides - no brainer for your tech stack. Review collected by and hosted on G2.com.
No complaints! There were a couple ease of use issues for Sales when we first purchased orca, but Adru and Scott made adjustments to the interface immediately. They have been really great about making the tool work for our specific use case. A unique and refreshing quality for a vendor. Review collected by and hosted on G2.com.
The team is fantastic. They are quick to respond to questions and address any complaints or changes you'd like to see. Any changes that we have indicated we'd like to see is implemented in an extremely timely manner. The product is extremely user-friendly. Orca integrates with Salesforce nicely, and the way the dashboard is laid out makes it so that there is very little learning curve to the product. Our AEs are able to use it so that enough information is input that I have a complete understanding of what types of accounts they are looking to find references from and what frustrations or objections we're trying to overcome with prospective customers. Review collected by and hosted on G2.com.
There are no real downsides. Any issues/complaints/changes you'd like to see, the company is quick to address these and make the necessary changes. Review collected by and hosted on G2.com.
Orca is a fantastic tool for Customer References and Advocacy programs, living inside Salesforce.com. The Orca team continues to innovate and develop the solution as well. Specifically, I loved using the reference management inside Salesforce, to track each individual reference, how often they engaged with prospects, their strengths and topics of expertise. On the customer base side, Account Managers and CSMs can easily refer to new references. Best of all, reference requests are made at the Opportunity level, which lets you track the win/loss and dollar amount of influence. Review collected by and hosted on G2.com.
Not much at all. The team is open to feedback and product enhancements. During our onboarding, we made a suggestion or two about how a specific feature worked or how you accessed it and they were quite receptive. Review collected by and hosted on G2.com.
The Orca team has figured out how to manage a growing reference pool for existing and ramping sales reps very well. This was quite difficult before and required my sales staff to investigate who implemented or managed comparable customers to figure out if the customer would be a good reference for the current deal, taking a lot of time. Orca's analytics also fills the gap in tracking how often and how effective our references are.
I see the main value of Orca is that it gives our ramping reps the same reference resources that our veteran reps have built up over time and keeps us from overusing our star references.
Definitely worth it. Review collected by and hosted on G2.com.
No real downsides to Orca. It does exactly what we needed it to do. Review collected by and hosted on G2.com.
