Top 10 ConvoZen.AI Alternatives & Competitors

Top 10 Alternatives to ConvoZen.AI Recently Reviewed By G2 Community

#1

JustCall
By Saas Labs
(2,085)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversation Intelligence
• Speech Analytics
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#2

Invoca
By Invoca
(919)4.5 out of 5
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversation Intelligence
• Speech Analytics
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Sponsored
Customerly
(36)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
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#3

Balto
By Balto
(552)4.8 out of 5
Balto connects contact center agents with AI to enable better conversations that deliver results.
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversation Intelligence
• Sales Coaching
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#4

Convin.ai
By Convin
(543)4.7 out of 5
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversation Intelligence
• Speech Analytics
See all Convin.ai reviews
#5

Sprinklr Service
By Sprinklr
(497)4.3 out of 5
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversation Intelligence
• Speech Analytics
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#6

Gryphon.ai
By Gryphon Networks
(431)4.1 out of 5
Gryphon automatically captures and analyzes all sales activity from any phone and turns it into actionable insight. Understand the behaviors that get results with 100 % accuracy through real time visibility into your rep’s phone -based activity from any location. Our targeted speech analytics identifies the techniques and phrases used by your top performers allowing sales leaders to raise the performance of every rep on their team.
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversation Intelligence
• Sales Coaching
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#7

Salesforce Sales Cloud
By Salesforce
(23,224)4.4 out of 5
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
Categories in common with ConvoZen.AI:
• Conversation Intelligence
• Sales Coaching
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#8

Apollo.io
By Apollo.io
(8,238)4.7 out of 5
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
Categories in common with ConvoZen.AI:
• Conversation Intelligence
• Sales Coaching
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#9

Gong
By Gong
(6,065)4.8 out of 5
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Categories in common with ConvoZen.AI:
• Conversation Intelligence
• Sales Coaching
Get a quote
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#10

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with ConvoZen.AI:
• Contact Center Quality Assurance
• Conversational Support
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Sponsored
Customerly
(36)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
Visit Website
Visit Website