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ContraForce Security Service Delivery Platform Reviews & Product Details

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ContraForce Security Service Delivery Platform?

ContraForce is an early-phase XDR tool, but it is evolving quickly. Most importantly, the expertise ContraForce personnel bring with the tool and backend has been excellent. Review collected by and hosted on G2.com.

What do you dislike about ContraForce Security Service Delivery Platform?

The tool is under active development. Things break occasionally, but it is largely stable, and ContraForce is quick with fixes. Review collected by and hosted on G2.com.

What problems is ContraForce Security Service Delivery Platform solving and how is that benefiting you?

ContraForce provides a single tool to monitor our security systems as well as monitoring security service for the tool. In addition to monitoring and reporting, ContraForce personnel have provided excellent support in integrating multiple security feeds. Review collected by and hosted on G2.com.

ContraForce Security Service Delivery Platform Overview

What is ContraForce Security Service Delivery Platform?

The ContraForce Security Service Delivery Platform (SSDP) transforms how managed security services are delivered by allowing service providers to jumpstart a new line of security services, improve their margins and deliver better client outcomes. Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) can use the ContraForce SSDP to easily manage industry-leading SIEM and EDR solutions including Microsoft Defender, Microsoft Sentinel, SentinelOne Singularity, Crowdstrike Falcon, IBM QRadar SIEM and Splunk Enterprise Security. Service providers around the world rely on the ContraForce SSDP to either have qualified providers deliver security services on their behalf by participating in the ContraForce Storm co-managed service program, or automate their own managed security service offerings using ContraForce Spark workbench. ContraForce Storm Have qualified independent security service providers deliver a managed detection and response (MDR) service on your behalf. Zero Upfront Investment Storm allows you to avoid the upfront costs of building a SOC and hiring security staff. Storm is a commercial program that allows you to have qualified independent security service providers (Storm Providers) deliver an MDR service on your behalf. Standardized Service Delivery Storm Providers must meet delivery requirements that include specified SLOs and SLAs including 24x7 continuous monitoring and an SLA of less than 1 hour to notify and respond to confirmed high severity security incidents. No Channel Conflict Storm allows you to protect your client relationship. Both you and the Storm Provider contract directly with ContraForce and co-manage client environments through the ContraForce security service delivery platform. The Storm Provider will not solicit your clients or share their name with your clients without consent. ContraForce Spark Deploy or improve an in-house managed detection and response (MDR) offering. MRR Growth Spark is a cloud-based managed service workbench for service providers that are looking to deploy or improve an in-house MDR offering. Grow your footprint within your install base while integrating an MDR service effortlessly with your current operations and ticketing system. Automated Service Delivery Spark harnesses AI and automation to standardize and simplify incident investigation and response workflows, streamlining the time and expertise you require to deliver managed security services. With features like automated security content updates, specialized security staff are not required (for most use cases). Real-Time Visibility Spark allows you to onboard clients within a few minutes and easily manage multiple clients and multiple security tools simultaneously in a single dashboard, including 24/7 visibility for your staff and your clients.

ContraForce Security Service Delivery Platform Details
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Seller Details
Year Founded
2021
HQ Location
McKinney, US
Twitter
@ContraForceSec
21 Twitter followers
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®
Description

ContraForce transforms how managed security services are delivered by allowing service providers to jumpstart a new line of business, improve their margins and deliver better client outcomes. The ContraForce Security Service Delivery Platform decouples security services from the underlying software used to provide them and employs proprietary AI and automation to improve service delivery efficiency. Service providers around the world rely on the ContraForce Spark workbench to deploy or improve their own managed security service offerings or participate in the ContraForce Storm commercial program to have qualified providers deliver security services on their behalf. ContraForce is a member of the Microsoft Intelligent Security Association and is the 2024 Microsoft Security ISV of the year.


Hannah G.
HG
Overview Provided by:
Vice Presidet, Marketing at ContraForce

Recent ContraForce Security Service Delivery Platform Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"Contraforce is a good and promising XDR/Incident Response Tool but could've improve more"
It is a centralized alerting and monitoring system, specially if you have multiple clients and as an MSSP provider. It can also cater several Secu...
GB
Garland B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent support for those worried about cybersecurity attacks"
Support for their customers is excellent Alway available to answer questions Adding endpoints to their service is easy They continue to provide ...
PE
Patrick E.Small-Business (50 or fewer emp.)
4.5 out of 5
"Demystifying Cybersecurity for SMEs"
Having been in Cybersecurity for the last 30+ years, we now see organizations simplifying cybersecurity for organizations that are under-funded and...
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0 people requested security information

ContraForce Security Service Delivery Platform Media

ContraForce Security Service Delivery Platform Demo - View All Incidents and All Clients Simultaneously
Enable your staff to view all of your clients and their incidents on a single dashboard. Provide each of your clients with full transparency of incidents in their environment and the actions you’ve taken to respond.
ContraForce Security Service Delivery Platform Demo - Prebuilt Detection Content
Reduce engineering effort by selecting from detection rule content available in ContraForce. Save more time by deploying new rules and by setting them to auto-update, all without having to switch between applications.
ContraForce Security Service Delivery Platform Demo - Recommended Incident Response Actions
Reduce the time and expertise needed to respond to cybersecurity incidents by using recommended response actions. ContraForce Gamebooks are mapped to MITRE techniques, and can be set to automatically run or be initiated by a staff member.
ContraForce Security Service Delivery Platform Demo - Ticketing Integration
Use bi-directional integrations with ticketing systems to efficiently manage and track customer service requests, technical issues, and other operational tasks; and communicate activity and results to your clients.
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5 out of 6 Total Reviews for ContraForce Security Service Delivery Platform

4.3 out of 5
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ContraForce Security Service Delivery Platform Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ContraForce Security Service Delivery Platform?

It is a centralized alerting and monitoring system, specially if you have multiple clients and as an MSSP provider.

It can also cater several Security solutions integration into Contraforce. Review collected by and hosted on G2.com.

What do you dislike about ContraForce Security Service Delivery Platform?

It has limited information or lacking details such as: alert/incident details, no actual logs, for email alerts the IP Source and related email entities were not provided and there's really nothing much we can do on the tool. In the end, we are still relying with our current XDR.

Contraforce doesn't have real-time logs generating tool/view/access which is very crucial and a must have to any incident and response tools. We understand that this product might still be in development and cheaper than the leading XDRs / SIEM tool but it must have at least the basic qualities that an XDR / SIEM tool should have. Review collected by and hosted on G2.com.

What problems is ContraForce Security Service Delivery Platform solving and how is that benefiting you?

It is a centralized alerting and monitoring system, specially if you have multiple clients and as an MSSP provider.

It can also cater several Security solutions integration into Contraforce. Review collected by and hosted on G2.com.

GB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ContraForce Security Service Delivery Platform?

Support for their customers is excellent

Alway available to answer questions

Adding endpoints to their service is easy

They continue to provide more service each year Review collected by and hosted on G2.com.

What do you dislike about ContraForce Security Service Delivery Platform?

I have nothing but good things to say about ContraForce Review collected by and hosted on G2.com.

What problems is ContraForce Security Service Delivery Platform solving and how is that benefiting you?

Avoidance of cybersecurity threats

Detection & handling of incidents Review collected by and hosted on G2.com.

JB
IT Director
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ContraForce Security Service Delivery Platform?

ContraForce makes managing our cybersecurity efforts simple without a dedicated cybersecurity team. The platform is simple yet effective. Our team really likes the automated incident response (automated gamebooks). We are notified of an incident and can respond with one click (i.e. reset password, block an IP address, isolate endpoint, invalidate user sessions, lockout user, and more). We can also observe data activity for all our data sources and easily add a new data source to the platform. Overall, we've had a fantastic experience using ContraForce. Review collected by and hosted on G2.com.

What do you dislike about ContraForce Security Service Delivery Platform?

When we started using ContraForce, we couldn't observe activity for our data sources. However, we communicated this need, and they implemented this feature shortly after. Review collected by and hosted on G2.com.

What problems is ContraForce Security Service Delivery Platform solving and how is that benefiting you?

The FTC requires our organization to develop, implement, and maintain an information security program. We're too big to rely on a dedicated MSP but too small for an internal security team. ContraForce allows our IT team to consolidate our security tools into one platform and quickly respond to incidents. Further, we're a Microsoft shop, so ContraForce allows us to make existing investments more optimal without investing in other products. Review collected by and hosted on G2.com.

PE
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ContraForce Security Service Delivery Platform?

Having been in Cybersecurity for the last 30+ years, we now see organizations simplifying cybersecurity for organizations that are under-funded and resource-constrained. ContraForce is ideally suited to work in a predominantly Microsoft environment and can be operationalized quickly automating the process of protecting one's environment from cyber threats. Using a point and click mechanism, ContraForce quickly understands what other data sources exist and immediately starts learning about the environment in which it has been deployed.

We have worked with Contraforce for the last 2 years frequently assessing their solution as a MSSP tool. Our assessment confirms its ease of use, requiring minimum resources, automating the process of advising events, the criticality associated with the event and any remediation required. Review collected by and hosted on G2.com.

What do you dislike about ContraForce Security Service Delivery Platform?

There is not much to dislike. ContraForce went GA in April. As more and more people deploy the solution, ContraForce will add to the functionality making it more feature-rich and valuable to organizations. Review collected by and hosted on G2.com.

What problems is ContraForce Security Service Delivery Platform solving and how is that benefiting you?

No organization is exempt from being targeted by cyber criminals, whether it be to steal credentials, exfiltrate private or personal information, steal IP, commit fraud or carry out a ransomware attack. Contraforce connects to a wide range of existing security controls from the likes of Microsoft Defender, Symantec, Crowdstrike, etc, and monitors for any attacks. If a attack is detected, ContraForce will automate the notification process and move to contain the breach with minimal or no human involvement. If human intervention is required, ContraForce will immediately send out notifications and mitigation recommendations.

No longer does an organization need to overspend on 24 x 365 cybersecurity monitoring solutions coupled with teams of analysts and technical experts to deal with cyber attacks. Review collected by and hosted on G2.com.

Paul H.
PH
Founder and CEO
Computer & Network Security
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ContraForce Security Service Delivery Platform?

It is a highly cost-effective way to ensure our SaaS environment is monitored. M365 is a critical business function for any company, and ensuring it is adequately monitored is vital. Review collected by and hosted on G2.com.

What do you dislike about ContraForce Security Service Delivery Platform?

I haven't found anything I dislike about Contraforce. Review collected by and hosted on G2.com.

What problems is ContraForce Security Service Delivery Platform solving and how is that benefiting you?

Having an existing AI-based antivirus and Endpoint Detection and Response (EDR) solution that monitors company resoures, we realized there was a gap related to the M365 ecosystem as this can be accessed outside of a company resource. Contraforce has allowed us to close that gap within minutes. Review collected by and hosted on G2.com.