Contentsquare Features
What are the features of Contentsquare?
Metrics
- Sessions - Digital Analytics
- Engagement
- Entry and Exit Pages
- Standard Event Tracking
- Custom Event Tracking
- Conversions
- Funnels
Reporting
- Real-Time Reporting
- Retroactive Reporting
- Segmentation
- Mobile Reporting
- Custom Reports and Dashboards
- Heat Maps
Other
- E-Commerce
Administration
- Performance and Reliability
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Technology Glossary Features
View definitions of the features and discover new technology terms.
Contentsquare Categories on G2
Filter for Features
Metrics
Sessions - Digital Analytics | Accurately measure total web traffic and present data elegantly. 139 reviewers of Contentsquare have provided feedback on this feature. | 90% (Based on 139 reviews) | |
Engagement | As reported in 141 Contentsquare reviews. Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. | 92% (Based on 141 reviews) | |
Entry and Exit Pages | Based on 142 Contentsquare reviews. Accurately determine where most people enter your site and where they leave and present data elegantly. | 91% (Based on 142 reviews) | |
Standard Event Tracking | Software automatically tracks standard user actions. 126 reviewers of Contentsquare have provided feedback on this feature. | 86% (Based on 126 reviews) | |
Custom Event Tracking | Based on 119 Contentsquare reviews. Able to set up custom variables to track any user activity on the site. | 88% (Based on 119 reviews) | |
Retention | Accurately measure bounce rate. This feature was mentioned in 100 Contentsquare reviews. | 89% (Based on 100 reviews) | |
Return | Based on 97 Contentsquare reviews. Track user return rates and related metrics. | 87% (Based on 97 reviews) | |
Conversions | Based on 140 Contentsquare reviews. Track what proportion of users convert via a certain action. | 90% (Based on 140 reviews) | |
Funnels | As reported in 129 Contentsquare reviews. See how many users proceed down a certain path to conversion. | 90% (Based on 129 reviews) | |
Engagement | Configures and accurately measures an appropriate measure of engagement, such as average session length. 23 reviewers of Contentsquare have provided feedback on this feature. | 92% (Based on 23 reviews) | |
Exit Tracking | Based on 20 Contentsquare reviews. Accurately determines where users close the app during their sessions. | 93% (Based on 20 reviews) | |
Retention | As reported in 17 Contentsquare reviews. Accurately measures bounce rate. | 88% (Based on 17 reviews) | |
Return | Tracks user return rates and related metrics. This feature was mentioned in 13 Contentsquare reviews. | 88% (Based on 13 reviews) | |
Conversions | Tracks what proportion of users convert via a certain action. This feature was mentioned in 22 Contentsquare reviews. | 90% (Based on 22 reviews) |
Reporting
Real-Time Reporting | Obtain live data for who is currently accessing your site. This feature was mentioned in 123 Contentsquare reviews. | 87% (Based on 123 reviews) | |
Trending | Report on how any user activity has changed over time. 104 reviewers of Contentsquare have provided feedback on this feature. | 88% (Based on 104 reviews) | |
Retroactive Reporting | Based on 117 Contentsquare reviews. Report on user activity in the past and set up predictive models for the future. | 83% (Based on 117 reviews) | |
Segmentation | Break down a population of users by demographics, sequence actions, time, and able to build custom segments. 145 reviewers of Contentsquare have provided feedback on this feature. | 89% (Based on 145 reviews) | |
Mobile Reporting | See feature definition | Analytic tools are also available for mobile and tablet versions of websites. This feature was mentioned in 118 Contentsquare reviews. | 90% (Based on 118 reviews) |
Unification Across Devices | Based on 94 Contentsquare reviews. Able to unify user data across devices, recognizing returning users. | 87% (Based on 94 reviews) | |
Custom Reports and Dashboards | As reported in 133 Contentsquare reviews. Allows users to easily build customized reports and dashboards. | 86% (Based on 133 reviews) | |
Segmentation | As reported in 13 Contentsquare reviews. Break down a population of users by demographics, sequence actions, time, and able to build custom segments. | 90% (Based on 13 reviews) | |
Reports and Dashboards | Based on 14 Contentsquare reviews. Access pre-built and custom reports and dashboards. | 90% (Based on 14 reviews) | |
Heat Maps | Based on 121 Contentsquare reviews. Aggregates and visualizes webpage clicks, scrolls, and movement data into color-coordinated data points | 93% (Based on 121 reviews) | |
Session Replays | Records web visitor sessions 114 reviewers of Contentsquare have provided feedback on this feature. | 86% (Based on 114 reviews) | |
Monitoring | Tracks and monitors web visitor behavior 103 reviewers of Contentsquare have provided feedback on this feature. | 88% (Based on 103 reviews) | |
Data Segmentation | As reported in 106 Contentsquare reviews. Segments collected data on predetermined criteria | 89% (Based on 106 reviews) |
Other
User Data | Able to access user-specific data such as location, language, gender, and activity while on the site. This feature was mentioned in 101 Contentsquare reviews. | 87% (Based on 101 reviews) | |
Site Search Reporting | Report on keywords used in internal searches. 86 reviewers of Contentsquare have provided feedback on this feature. | 81% (Based on 86 reviews) | |
Load Time Monitoring | Track load times on different devices and systems. This feature was mentioned in 95 Contentsquare reviews. | 88% (Based on 95 reviews) | |
Campaign Tracking | As reported in 94 Contentsquare reviews. Analyze inbound marketing traffic to identify which campaigns are working best. | 84% (Based on 94 reviews) | |
E-Commerce | Track revenue and transactions. This feature was mentioned in 114 Contentsquare reviews. | 91% (Based on 114 reviews) | |
Promotional Messages | See feature definition | Based on 51 Contentsquare reviews. Able to deploy promotional or other pop-up messages based on user actions. | 84% (Based on 51 reviews) |
Administration Alerts | As reported in 76 Contentsquare reviews. System can self-monitor critical metrics and alert administrators when they reach concerning levels. | 87% (Based on 76 reviews) |
Administration
API / Integrations | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. 93 reviewers of Contentsquare have provided feedback on this feature. | 85% (Based on 93 reviews) | |
QA Testing | As reported in 82 Contentsquare reviews. Able to test that event and variable setup are reporting data accurately. | 85% (Based on 82 reviews) | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond. This feature was mentioned in 124 Contentsquare reviews. | 88% (Based on 124 reviews) | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 114 Contentsquare reviews. | 91% (Based on 114 reviews) | |
API / Integrations | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | Not enough data | |
QA Testing | See feature definition | Able to test that event and variable setup are reporting data accurately. | Not enough data |
Performance and Reliability | As reported in 15 Contentsquare reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond. | 94% (Based on 15 reviews) | |
User, Role, and Access Management | As reported in 13 Contentsquare reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 95% (Based on 13 reviews) |
Variation Testing
A/B Testing | Test changes to a screen by administering the change to a portion of visitors and measuring conversion. | Not enough data | |
WYSIWYG Editor | Quickly create variant web pages with an easy-to-use WYSIWYG editor. | Not enough data | |
Conversion Goal | Based on 12 Contentsquare reviews. Able to set any user action as the conversion goal of the test. | 93% (Based on 12 reviews) | |
Percentage of Traffic | Able to adjust both the percentage of total traffic being tested and the proportion of the tested traffic that sees A and that sees B. This feature was mentioned in 10 Contentsquare reviews. | 93% (Based on 10 reviews) | |
Confidence Level | Able to view or adjust the necessary confidence level of your test. | Not enough data | |
Multivariant Testing | Test multiple changes at once by directing traffic to a random combination of all changes being analyzed. | Not enough data |
Personalization
Standard Targeting | Deploy different versions of app screens based on user demographics, user activity, etc. with out-of-the-box configuration. | Not enough data | |
Custom Targeting | Show different versions based on any variable set up to be tracked on the app's back end. | Not enough data | |
Data Segmentation | As reported in 10 Contentsquare reviews. Segment data by various user demographics to find deeper trends within specific user groups. | 90% (Based on 10 reviews) |
Analysis
Conversion Opportunities | Based on 107 Contentsquare reviews. Identifies poorly performing or problematic areas of a web page | 90% (Based on 107 reviews) | |
Side-By-Side Analysis | Based on 112 Contentsquare reviews. Overlays heatmaps on top of existing web pages | 90% (Based on 112 reviews) | |
Mobile Device Analysis | As reported in 102 Contentsquare reviews. Optimizes to gather insight about mobile web browser visitors | 92% (Based on 102 reviews) | |
Data Quantification | Contextualizes web visitor behavior beyond pure data points and statistics 106 reviewers of Contentsquare have provided feedback on this feature. | 89% (Based on 106 reviews) | |
Webpage Element Analysis | Based on 111 Contentsquare reviews. Analyzes the performance and effectiveness of forms, call-to-actions, links, etc. that appear on a web page | 91% (Based on 111 reviews) |
User Identification
Demographics | Identifies user demographics like gender or age. | Not enough data | |
User Segmentation | See feature definition | Based on 20 Contentsquare reviews. Enables the view of analytic data based on user segment. | 90% (Based on 20 reviews) |
Geolocation | Identifies users locations. | Not enough data |
Tracking & Reporting
Custom Event Tracking | Enables you to define custom events for analysis. 13 reviewers of Contentsquare have provided feedback on this feature. | 90% (Based on 13 reviews) | |
Real-Time Insights | As reported in 16 Contentsquare reviews. Provides real-time reports. | 83% (Based on 16 reviews) | |
Attribution | Measures user acquisition analytics. | Not enough data | |
Dashboard | Provides a holistic summary of your data. This feature was mentioned in 20 Contentsquare reviews. | 83% (Based on 20 reviews) | |
User Path Tracking | As reported in 20 Contentsquare reviews. Displays a users progress throughout specific paths in an application. | 93% (Based on 20 reviews) | |
User Activity History | As reported in 15 Contentsquare reviews. Displays a users activity history. | 88% (Based on 15 reviews) |
User Behavior
Click Tracking | Based on 102 Contentsquare reviews and verified by the G2 Product R&D team. Tracks where users are clicking on a web page. | 95% (Based on 102 reviews) | |
Mouse Movement | Based on 93 Contentsquare reviews and verified by the G2 Product R&D team. Tracks mouse movement over a web page. | 88% (Based on 93 reviews) | |
Frustration Tracking | Based on 89 Contentsquare reviews and verified by the G2 Product R&D team. See where users experience the most difficulty on a web page. | 89% (Based on 89 reviews) |
A/B Testing
Error and Bug Tracking | Based on 70 Contentsquare reviews and verified by the G2 Product R&D team. Tracks sessions where users encountered errors and bugs. | 86% (Based on 70 reviews) | |
Split URL Testing | As reported in 42 Contentsquare reviews. Split web traffic to a page between two different URLs. | 86% (Based on 42 reviews) | |
Data Analysis | Based on 99 Contentsquare reviews. Offers insights into relationships between user information and user behavior. | 92% (Based on 99 reviews) | |
Notes | Based on 51 Contentsquare reviews and verified by the G2 Product R&D team. Leave notes on sessions and bugs. | 80% (Based on 51 reviews) |
Visitor Information
User Identification | Based on 63 Contentsquare reviews and verified by the G2 Product R&D team. Collects user information (location, IP address, email, etc.). | 82% (Based on 63 reviews) | |
Search Box | Search sessions by keywords or IP address. 64 reviewers of Contentsquare have provided feedback on this feature. | 83% (Based on 64 reviews) |
Product Analytics
Account-Level Analytics | Based on 19 Contentsquare reviews. Ability to see analytics at the account level. | 86% (Based on 19 reviews) | |
User-Level Analytics | As reported in 25 Contentsquare reviews. Ability to see analytics at the user level. | 89% (Based on 25 reviews) | |
Segmentation | As reported in 32 Contentsquare reviews. Ability to compare usage across segments such as role, company size, etc. | 91% (Based on 32 reviews) | |
Funnels | As reported in 31 Contentsquare reviews. See how users move though a product via grouped page sequences | 93% (Based on 31 reviews) | |
Alerts | Receive automated alerts and reports based on gains or losses in performance. 23 reviewers of Contentsquare have provided feedback on this feature. | 86% (Based on 23 reviews) | |
Multi-Product Analytics | View analytics for multiple products in a single dashboard, including cross-product engagement This feature was mentioned in 19 Contentsquare reviews. | 86% (Based on 19 reviews) | |
User Scoring | Based on 17 Contentsquare reviews. Scores customers and visitors to identify at-risk or thriving accounts. | 83% (Based on 17 reviews) | |
Integrations | Breadth and functionality of integrations with third-party products. 19 reviewers of Contentsquare have provided feedback on this feature. | 86% (Based on 19 reviews) |
Experience
Real-Time Monitoring | Based on 23 Contentsquare reviews. Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application. | 89% (Based on 23 reviews) | |
Session Replay | Based on 33 Contentsquare reviews. Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. | 93% (Based on 33 reviews) | |
Behavioral Analysis | Based on 31 Contentsquare reviews. Allow administrators to gain valuable insights related to end-user behavior. | 95% (Based on 31 reviews) |
Management
Content Management | Based on 21 Contentsquare reviews. Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise. | 92% (Based on 21 reviews) | |
Alerts | Alert over email, text, phone call, or more to multiple parties. This feature was mentioned in 21 Contentsquare reviews. | 90% (Based on 21 reviews) | |
Budget Analysis | As reported in 16 Contentsquare reviews. Provides information related to unnecessary spending and unused resources relating to their digital offerings. | 81% (Based on 16 reviews) |
Performance
Uptime Monitoring | Based on 15 Contentsquare reviews. Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events. | 89% (Based on 15 reviews) | |
Performance Monitoring | As reported in 24 Contentsquare reviews. Provides tools to track and measure application or website performance. | 93% (Based on 24 reviews) | |
Issue Tracking | See feature definition | Based on 22 Contentsquare reviews. Track problems and manage resolutions related to end-user experience issues. | 89% (Based on 22 reviews) |
Resource Monitoring | As reported in 14 Contentsquare reviews. Tracks infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. | 88% (Based on 14 reviews) |
Platform Basics
Templates | Provide templates for customer journey mapping to jumpstart the process. 41 reviewers of Contentsquare have provided feedback on this feature. | 84% (Based on 41 reviews) | |
Exporting | Ability to export customer journey maps in a variety of formats to present and analyze. This feature was mentioned in 49 Contentsquare reviews. | 85% (Based on 49 reviews) | |
Multi-user Access and Collaboration | Allow team members to invite others to collaborate on journey maps and make direct changes. This feature was mentioned in 53 Contentsquare reviews. | 87% (Based on 53 reviews) | |
Multiple Personas | Provide the ability to compare the experiences of multiple personas in one journey map. 33 reviewers of Contentsquare have provided feedback on this feature. | 83% (Based on 33 reviews) | |
Data Analytics | Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation. 23 reviewers of Contentsquare have provided feedback on this feature. | 91% (Based on 23 reviews) | |
Dynamic Segmentation | As reported in 64 Contentsquare reviews. Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.). | 88% (Based on 64 reviews) | |
Journey Optimization | As reported in 95 Contentsquare reviews. Automates the testing and optimization of customer-facing messaging and campaigns. | 91% (Based on 95 reviews) |
Platform Data
Journey Reporting | Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s). 99 reviewers of Contentsquare have provided feedback on this feature. | 88% (Based on 99 reviews) | |
Trends Reporting | As reported in 66 Contentsquare reviews. Ability to measure product usage by feature, campaign performance by source, and other trending metrics. | 87% (Based on 66 reviews) | |
Dashboards | As reported in 102 Contentsquare reviews. Provides dashboards to combine and visualize quantitative and qualitive customer journey data. | 89% (Based on 102 reviews) | |
Advanced Data Filtering | As reported in 66 Contentsquare reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data. | 87% (Based on 66 reviews) |
Platform Additional Functionality
Journey Mapping | Based on 108 Contentsquare reviews. Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data. | 90% (Based on 108 reviews) | |
Integrations | Based on 63 Contentsquare reviews. Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics. | 85% (Based on 63 reviews) | |
Automated Alerts | Based on 56 Contentsquare reviews. Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements. | 85% (Based on 56 reviews) |
