The G2 on ConsumerAffairs.com

ConsumerAffairs.com Overview

What is ConsumerAffairs.com?

With ConsumerAffairs for Brands, you can take control of the conversation happening about your products and services. Our reputation management platform, allows brands to not only collect consumer reviews in multiple ways but also communicate and resolve consumer concerns, increase star ratings and generate new customer leads.

ConsumerAffairs.com Details

Discussions

ConsumerAffairs.com Community

Languages Supported

English

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Product Description

The ConsumerAffairs for Brands platform allows businesses to collect reviews, engage with their customers, access impactful business insights, and generate more high-quality referrals.

How do you position yourself against your competitors?

We proactively collect reviews from our partner brands customers with our phone review center, right here in our hometown of Tulsa, OK, USA! By not only relying on email review collection but also phone, video, and social reviews our partners to have high quality, rich content reviews that are highly indexed in search engine rankings. We recently released video reviews so Brands can leverage branded search visibility in the 2nd largest search engine - YouTube.

Our powerful platform, ConsumerAffairs for Brands, helps businesses meet their customer service and marketing needs quickly and effectively — all in one place. The ConsumerAffairs for Brands platform allows businesses to collect reviews, engage with their customers, access impactful business insights, and generate more high-quality referrals.

ConsumerAffairs has been recognized on the Inc 5000 list of America's Fastest Growing Companies with rankings of #562 in 2017 and #839 in 2018.

Seller Details

Seller

ConsumerAffairs

Year Founded

1998

HQ Location

Tulsa, Oklahoma

Twitter

@ConsumerAffairs
9,598 Twitter followers

LinkedIn® Page

www.linkedin.com
200 employees on LinkedIn®

Overview Provided by:

Recent ConsumerAffairs.com Reviews

8/10/2022

Verified UserMid-Market (51-1000 emp.)

1.0 out of 5

"Expensive, Beware:Auto Renew of Contract"

They solicit reviews from your customers. It's always great to get more reviews from customers in more places.

1/3/2019

Verified UserMid-Market (51-1000 emp.)

5.0 out of 5

"Great Partnership"

Consumer Affairs has helped us gain more exposure to potential customers thru online searches, and helped our company grow.

11/19/2018

Jordan D.Enterprise (> 1000 emp.)

4.0 out of 5

"A nice review collection tool with some lead gen features"

The ability to invite customers with pre-made template. Excellent customer service.

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

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ConsumerAffairs.com Media

ConsumerAffairs.com Demo - Collect Video Reviews

Your video reviews on ConsumerAffairs.com appear in "Your Brand Name" Reviews

ConsumerAffairs.com Demo - Respond to Reviews

Respond to customer reviews publicly or privately and ask for an increase in star rating.

ConsumerAffairs.com Demo - Review insights to make key business decisions

Take data about your reviews and reviewers to make changes to your product and business

ConsumerAffairs.com Demo - Drive Conversions

Multiple lead path to connect with purchase ready consumers

G2 reviews are authentic and verified.

Here's how.

Verified User in Apparel & Fashion

Mid-Market(51-1000 emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Aug 25, 2018

"Whats the best part"

What do you like best about ConsumerAffairs.com?

I like that The ConsumerAffairs for Brands platform allows businesses to collect reviews, engage with their customers, access impactful business insights, and generate more high-quality referrals Review collected by and hosted on G2.com.

What do you dislike about ConsumerAffairs.com?

Nothing. Overall I love it and would recommend every company to use. The platform and layout is very easy and nice to use Review collected by and hosted on G2.com.

Recommendations to others considering ConsumerAffairs.com:

YOU WONT REGRET IT Review collected by and hosted on G2.com.

What problems is ConsumerAffairs.com solving and how is that benefiting you?

Businesses are able to serve better customer service faster. The biggest benefit is the customers are happier and more satisfied Review collected by and hosted on G2.com.

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