Connectly.ai Pros and Cons

Connectly has become one of the main partners for our business in WhatsApp mass communications, currently the channel gives us excellent openness and engagement with our customers.

The team has online support that is always ready to help and resolve doubts. We feel very well accompanied throughout the process.

Another issue to highlight is the continuous improvement that they are always promoting, incorporating new features to the platform, analytics and flow of campaigns that allow us to reach the data more easily and that the creation of campaigns is done with just a few clicks. Review collected by and hosted on G2.com.

The support team is great, however sometimes certain issues depend on META, so they can't fix it right away, but they are attentive to it. Review collected by and hosted on G2.com.

Its interface is very intuitive, with very simple and fast processes. It allows communications to be activated in a short time thanks to the speed of template approval with Meta, which is a super differentiator from other providers. In addition to this, the Connectly team is very receptive to changes and requests for solvency in the shortest possible time. Review collected by and hosted on G2.com.

There is an opportunity for improvement in your reports, shorter data options for general reports and not detailed ones by users.

In addition to this, the creation of audiences is very manual, today there is already the option to save segments but since it is not integrated with databases it makes it difficult to extract data from its platform and it ends up being a manual process. Although we were able to integrate it with our CRM, there are brands that would find it very useful to have these automations in audiences. Review collected by and hosted on G2.com.

You create campaign flows in seconds, supported by artificial intelligence

Correction of phone number formats and instant verification of this data in the cloud, which helps you understand the actual population you expect to receive the campaign

Reports that allow you to measure user interaction with any element of the campaign

To use it, you don't need to install anything, and they offer API documentation and support to help you implement integrations Review collected by and hosted on G2.com.

The creation of templates should be through a flow. Review collected by and hosted on G2.com.

It is a very intuitive tool in which you will be able to communicate personalized messages regarding the formats it offers (audio video, PDF) that makes the experience of your customers more dynamic and enjoyable. The support is amazing when it comes to the attention of doubts you may have. Review collected by and hosted on G2.com.

There are opportunities for improvement in the monthly reports, as the process you have to carry out to extract the data is very manual. Overall it is an excellent tool. We recommend it. Review collected by and hosted on G2.com.

It is a very intuitive platform that brings great results with very low effort. The best thing I like about Connectly is that, it allows us to use our time in strategy and not it build campaigns. Review collected by and hosted on G2.com.

I had not notice anything yet, I started working with Connectly just a few days ago but so far so good. Review collected by and hosted on G2.com.

It helps you build campaigns with AI which take no longer than 5 minutes. The abandoned cart flow is super quick to create and has amazing results. Review collected by and hosted on G2.com.

Segmentation is a bit tricky since it's not automated and not connected to shopify, you have to do it manually. But overall, great tool for ecommerce businesses. Review collected by and hosted on G2.com.

Closeness with our users and knowing what they need most from our products.

For me, the only thing that needs to be done is to get the chat part in order... that's something they should implement. Review collected by and hosted on G2.com.

Chats and notification, and more cuality of analisis Review collected by and hosted on G2.com.

how easy it is to create and send a campaign. Review collected by and hosted on G2.com.

for the moment nothing, everything is fine :) Review collected by and hosted on G2.com.

The best thing about Connectly is the timely help from all its professionals! They resolve all our doubts and issues in the shortest possible time! Review collected by and hosted on G2.com.

Our experience has been a 10/10, I have no opportunities for improvement. Review collected by and hosted on G2.com.

It's an intuitive platform with highly proactive professionals which are always behind you. Review collected by and hosted on G2.com.

Price, although I imagine it depends on Whatsapp pricing Review collected by and hosted on G2.com.