Connectly.ai Pros and Cons

It is a very easy-to-use platform, from the first moment it is simple. The guidance they provide in its use is comprehensive and tailored to the client's needs. Review collected by and hosted on G2.com.

Dashboards with campaign data. Review collected by and hosted on G2.com.

Connectly care about customer goals and help us achieve it. Review collected by and hosted on G2.com.

Integration with our CRM. But it is on the way Review collected by and hosted on G2.com.

We build campaigns for multiple customers in South Africa, we make extensive use of the Connectly API. Vasi and his team have been great in helping us onboard and build Whatsapp experiences that customers love! They're always ready to assist and support us! Whenever Whatsapp releases new functionality Connectly has been quick in keeping us up to date and updating their API so that we can bring these new features to our own customers. Review collected by and hosted on G2.com.

Not much to dislike, although if anything, the support cycle can be a bit long sometimes due to our time zone differences. Review collected by and hosted on G2.com.

It is a very intuitive tool that has helped us to better understand the expectations of our clients and to have better communication with them. We continue to learn from this communication channel and the Connectly team has been very supportive in developing ideas and working as a team. Review collected by and hosted on G2.com.

There are still things to improve in the look of the tool and in the generation of reports there are opportunities for improvement to make them more advanced. Review collected by and hosted on G2.com.

Connectly has helped ApnaKlub to build a seamless Whatsapp chat flow. Connectly's unified inbox feature has helped us manage our communication across platforms better. Review collected by and hosted on G2.com.

We don't dislike anything but we don't use the assign feature much. I am sure it can be a very helpful feature for other companies. Review collected by and hosted on G2.com.

The customer Success of the company, that help us everytime Review collected by and hosted on G2.com.

they are a startup, need to improve some points in the app. Review collected by and hosted on G2.com.

Easiest onboarding and launch of the system Review collected by and hosted on G2.com.

Some support agents are not efficient enough Review collected by and hosted on G2.com.