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Connectly.ai Reviews & Product Details

Tomas G.
TG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Connectly.ai?

It's an intuitive platform with highly proactive professionals which are always behind you. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

Price, although I imagine it depends on Whatsapp pricing Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Effective customer communication Review collected by and hosted on G2.com.

Connectly.ai Overview

What is Connectly.ai?

Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting.

Connectly.ai Details
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Product Description

Connectly.ai, a WhatsApp Business Partner Solution (BPS), is a conversational commerce software focused on simplifying how companies transform customer messages into revenue. Connectly's no-code tool allows businesses to easily create and send interactive and personalized marketing campaigns through AI-powered mini bots at scale. This promotes a 2-way conversation, which engages your customers and therefore increases conversions. Connectly centralizes your customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram - where you'll be able to segment your audience and make data-driven decisions based on our smart reporting. Connectly.ai was founded in 2020 by former Big Tech executives who saw a need for businesses to gain equity in conversational commerce, a market that is expected to become a $130B market by 2025, according to Forrester.


Seller Details
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@ConnectlyAI
111 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®

DG
Overview Provided by:

Recent Connectly.ai Reviews

Mauricio G.
MG
Mauricio G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great tool, easy to use and perfect support."
how easy it is to create and send a campaign.
AC
Ana C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Ease in sending campaigns through WhatsApp"
You create campaign flows in seconds, supported by artificial intelligence Correction of phone number formats and instant verification of this da...
Yaritse  D.
YD
Yaritse D.Small-Business (50 or fewer emp.)
4.0 out of 5
"It is a very easy tool to use"
Its interface is very intuitive, with very simple and fast processes. It allows communications to be activated in a short time thanks to the speed ...
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Connectly.ai Media

Connectly.ai Demo - Smart Tags
Connectly's inbox lets you add "smart tags" to better categorize and segment your audience, while helping your agents better know which next steps to take next for each customer.
Connectly.ai Demo - Connectly Tool
This shows how AI-powered bots work and their flow.
Connectly.ai Demo - Connectly Dashboard
Here you can see how campaigns are created on how they look on WhatsApp. After each campaign is sent you'll get accurate and insightful reporting.
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16 out of 17 Total Reviews for Connectly.ai

4.7 out of 5
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Connectly.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Connectly.aiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Natalia D.
ND
Product Owner CRM Cliente Hogar
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Connectly.ai?

Connectly has become one of the main partners for our business in WhatsApp mass communications, currently the channel gives us excellent openness and engagement with our customers.

The team has online support that is always ready to help and resolve doubts. We feel very well accompanied throughout the process.

Another issue to highlight is the continuous improvement that they are always promoting, incorporating new features to the platform, analytics and flow of campaigns that allow us to reach the data more easily and that the creation of campaigns is done with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

The support team is great, however sometimes certain issues depend on META, so they can't fix it right away, but they are attentive to it. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Mainly technical with a particular template, or delay in loading information in the proactive message. Everything related to platform issues are resolved as soon as possible in less than 24hrs. Review collected by and hosted on G2.com.

Yaritse  D.
YD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Connectly.ai?

Its interface is very intuitive, with very simple and fast processes. It allows communications to be activated in a short time thanks to the speed of template approval with Meta, which is a super differentiator from other providers. In addition to this, the Connectly team is very receptive to changes and requests for solvency in the shortest possible time. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

There is an opportunity for improvement in your reports, shorter data options for general reports and not detailed ones by users.

In addition to this, the creation of audiences is very manual, today there is already the option to save segments but since it is not integrated with databases it makes it difficult to extract data from its platform and it ends up being a manual process. Although we were able to integrate it with our CRM, there are brands that would find it very useful to have these automations in audiences. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

It helps us keep our users informed of the benefits they can obtain with the brand, in addition to the dissemination of promotions that they will not be able to see so easily in our product. On the other hand, it allows us to reach users who are no longer as committed to our product and with this we avoid possible churned users. Review collected by and hosted on G2.com.

AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Connectly.ai?

You create campaign flows in seconds, supported by artificial intelligence

Correction of phone number formats and instant verification of this data in the cloud, which helps you understand the actual population you expect to receive the campaign

Reports that allow you to measure user interaction with any element of the campaign

To use it, you don't need to install anything, and they offer API documentation and support to help you implement integrations Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

The creation of templates should be through a flow. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Mass sending of campaigns without presenting the errors or blockages that other platforms generated for me. Review collected by and hosted on G2.com.

TC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Connectly.ai?

It is a very intuitive tool in which you will be able to communicate personalized messages regarding the formats it offers (audio video, PDF) that makes the experience of your customers more dynamic and enjoyable. The support is amazing when it comes to the attention of doubts you may have. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

There are opportunities for improvement in the monthly reports, as the process you have to carry out to extract the data is very manual. Overall it is an excellent tool. We recommend it. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Mediante la herramienta podemos llegar de forma más directa a nuestro cliente objetivo, generando una experiencia favorable en cuanto a las campañas que tenemos mensualmente. Review collected by and hosted on G2.com.

Luis T.
LT
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Connectly.ai?

It is a very intuitive platform that brings great results with very low effort. The best thing I like about Connectly is that, it allows us to use our time in strategy and not it build campaigns. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

I had not notice anything yet, I started working with Connectly just a few days ago but so far so good. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Direct and successfull comunication. Review collected by and hosted on G2.com.

Ximena  F.
XF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Connectly.ai?

It helps you build campaigns with AI which take no longer than 5 minutes. The abandoned cart flow is super quick to create and has amazing results. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

Segmentation is a bit tricky since it's not automated and not connected to shopify, you have to do it manually. But overall, great tool for ecommerce businesses. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Easy and fast way to let our customers know about our promos or specificcampaigns. Recover abandoned carts and that reflects on revenue. Be more productive by reducing the time we spend comunicating our campaigns. Review collected by and hosted on G2.com.

Mariana L.
ML
Growth Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Connectly.ai?

Closeness with our users and knowing what they need most from our products.

For me, the only thing that needs to be done is to get the chat part in order... that's something they should implement. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

Chats and notification, and more cuality of analisis Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

More Users ,understand the users Review collected by and hosted on G2.com.

Mauricio G.
MG
Global Growth Product Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Connectly.ai?

how easy it is to create and send a campaign. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

for the moment nothing, everything is fine :) Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

They way we connect whit our users Review collected by and hosted on G2.com.

Valentina M.
VM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Connectly.ai?

The best thing about Connectly is the timely help from all its professionals! They resolve all our doubts and issues in the shortest possible time! Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

Our experience has been a 10/10, I have no opportunities for improvement. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Communicating to our users, but from my focus, Finance, allows us to have reliable and timely information about the platform's expenses and therefore real figures of our company. Review collected by and hosted on G2.com.

MR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Translated Using AI
What do you like best about Connectly.ai?

It is a very easy-to-use platform, from the first moment it is simple. The guidance they provide in its use is comprehensive and tailored to the client's needs. Review collected by and hosted on G2.com.

What do you dislike about Connectly.ai?

Dashboards with campaign data. Review collected by and hosted on G2.com.

What problems is Connectly.ai solving and how is that benefiting you?

Mass communication with users, growth marketing, personalization. Review collected by and hosted on G2.com.