Top 10 Connectly.ai Alternatives & Competitors

Top 10 Alternatives to Connectly.ai Recently Reviewed By G2 Community

#1

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Connectly.ai:
• Conversational Marketing
• Chatbots
• Customer Communications Management
• Social Customer Service
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#2

Insider
By Insider
(1,079)4.8 out of 5
Insider is the first integrated Growth Management Platform helping digital marketers drive growth across the funnel, from Acquisition to Activation, Retention, and Revenue from a unified platform powered by Artificial Intelligence and Machine Learning.
Categories in common with Connectly.ai:
• Mobile Marketing
Try for free
Reviewers say compared to Connectly.ai, Insider is:
Better at meeting requirements
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Sponsored
Customerly
(35)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
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#3

Podium
By Podium
(1,845)4.6 out of 5
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
Categories in common with Connectly.ai:
• Conversational Marketing
• Chatbots
• Communication Platform as a Service
• Customer Communications Management
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#4

Tidio
By Tidio
(1,614)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with Connectly.ai:
• Conversational Marketing
• Chatbots
• Customer Communications Management
• Social Customer Service
Try for free
Reviewers say compared to Connectly.ai, Tidio is:
Easier to admin
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#5

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Connectly.ai:
• Chatbots
• Customer Communications Management
• Social Customer Service
Try for free
See all LiveAgent reviews
#6

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Connectly.ai:
• Conversational Marketing
• Chatbots
• Social Customer Service
Get a quote
Reviewers say compared to Connectly.ai, Genesys Cloud CX is:
Slower to reach roi
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#7

Dotdigital
By Dotdigital
(995)4.3 out of 5
Customer data platform and cross-channel marketing automation for SMEs, retailers, and big brands.
Categories in common with Connectly.ai:
• Push Notification
• Communication Platform as a Service
• Mobile Marketing
Get a quote
See all Dotdigital reviews
#8

Plivo
By Plivo
(731)4.5 out of 5
Global SMS & Voice calls for businesses of all sizes
Categories in common with Connectly.ai:
• Conversational Marketing
• Communication Platform as a Service
• Mobile Marketing
Get a quote
See all Plivo reviews
#9

SendPulse
By SendPulse
(648)4.6 out of 5
Integrated messaging platform providing user communication on all devices with Emails, SMS, Web Push, SMTP and more
Categories in common with Connectly.ai:
• Push Notification
• Chatbots
• Mobile Marketing
See all SendPulse reviews
#10

FreshChat
By Freshworks
(492)4.4 out of 5
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Categories in common with Connectly.ai:
• Conversational Marketing
• Chatbots
• Social Customer Service
See all FreshChat reviews

Sponsored
Customerly
(35)4.4 out of 5
Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.
Visit Website
Visit Website