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Conga CLM Reviews & Product Details

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Conga CLM?

The ability to track the contract process, start to finish. Likewise, the ability to use Conga Contracts to create templates for contracts including additional language. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Setting up the system, including templates and language can be overly complex and frustrating. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

It decreases the time it takes Legal to draft new contracts as well as providing an easy way to store and reference contracts. This reduces time looking for contracts and allows us to keep track of key dates and contract provisions. Review collected by and hosted on G2.com.

Response from Kristina Tauber of Conga CLM

We appreciate your positive feedback about the contract tracking and template creation features. We apologize for any frustration you experienced during the setup process. Your input is valuable, and we will use it to enhance the user experience. Please consider joining our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Conga CLM Overview

What is Conga CLM?

Conga CLM with AI empowers your business by mitigating risk, reducing cycle times, and managing complex contract lifecycles. Accelerate contracting success across your enterprise, empowering legal, sales, procurement, and finance to get what they need from contracting. Get a 294% payback in six months, achieve a 45% increase in contract accuracy, and cut contracting time by more than 40% while gaining comprehensive insights and control to deliver a revenue advantage, streamline operations, reduce risk, and lower supplier costs. Reduce risk and contracting time while accelerating collaboration: Streamline your contract management processes, standardize language, collaborate, automate approval workflows, and secure contract storage to reduce contracting time from 14 days to as little as 90 minutes and enhance visibility and compliance. Manage risk at a larger scale: Make quick and informed decisions, save over 1,000 hours annually with state-of-the-art AI that identifies nonstandard terms and clauses, offers risk scoring and suggestions to mitigate risk before or after signing contracts, and provides Sales and Procurement instant access to standard contracts. Unleash dependable AI and ensure you and your suppliers fulfill commitments: Reduce at-risk revenue by an average of $9.3 million, prevent missed renewals, plan timely price increases, and meet obligations. With bulk contract import, data extraction, instant AI models, and lawyer-in-the-loop data verification services, to ensure the data you rely on is accurate. Integrate, automate, and empower your organization: Connect contract data and processes across departments to break down internal silos and empower everyone to work where they want and access the information they need. Our automated contract approval processes, e-signature integration, APIs, and connectors integrate any CRM, ERP, or Procurement system. Gain insight and act: Generate customizable reports, charts, and dashboards to track renewals, expirations, and workloads. Share, schedule, and set up alerts and notifications for better visualization and management.

Conga CLM Details
Product Website
Languages Supported
German, English, French, Dutch, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Conga Contracts is a solution that streamlines the contract creation and management process.

How do you position yourself against your competitors?

For companies looking for a complete CLM solution with capabilities to support both sales and legal teams, you need a solution that addresses the unique and complex challenges of each.

Conga Contracts is built to fit business needs across all industries. Unlike other traditional CLM systems on the market, Conga’s contract solution is the only CLM product that delivers all its capabilities and features on a single, CRM-agnostic platform.

Conga Contracts is easy to personalize, configure, and implement--not to mention our contract management software has the most extensive integrations available in the market.

We pride ourselves on our 5-star customer support experience. We are here to ensure your contract lifecycle management is properly configured and optimized for your business via professional training, implementation, and continued support from the Conga team.


Seller Details
Seller
Conga
Company Website
Year Founded
2006
HQ Location
Broomfield, CO
Twitter
@CongaHQ
11,339 Twitter followers
LinkedIn® Page
www.linkedin.com
1,770 employees on LinkedIn®
Phone
(303) 465-1616
Description

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion our 11,000+ customers. We’re committed to our customers and to removing complexity in an increasingly complex world. Our solutions quickly adapt to changing business models so you can normalize your revenue operations. Conga has global operations across North America, Europe, and Asia.


Haley R.
HR
Overview Provided by:
MBA | Conga: Customer Marketing Manager

Recent Conga CLM Reviews

Aniket A.
AA
Aniket A.Enterprise (> 1000 emp.)
5.0 out of 5
"Conga CLM: Significantly Used"
As an Admin Conga CLM is Easy to use and implement. Conga Support Team is also always ready helps us. when we are facing any issues or difficulties...
AJ
Aniket J.Enterprise (> 1000 emp.)
5.0 out of 5
"Conga Lifecycle management: Streamlined efficiency with customizable solutions"
I most like about Conga CLM is its ability to Streamline the entire contract process. Strong customer support.
MS
Mohit S.Enterprise (> 1000 emp.)
5.0 out of 5
"Excellent Product"
Excellent Product with great features from X Author template
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Conga CLM Media

Conga CLM Demo - Conga Contracts: Dashboard
Compact, yet robust end-to-end lifecycle management for legal and procurement departments
Conga CLM Demo - Conga Contracts: Contract Profile
Swap full clauses during negotiations with pre-approved alternates.
Conga CLM Demo - Conga Contracts: Clause Library
Store commonly used clauses & alternates to speed up contract negotiations.
Conga CLM Demo - Conga Contracts: Redlining
Automatically track changes & record accepted changes in your system of record.
Conga CLM Demo - Conga Contracts: Contract Request
Leverage existing company metadata to create a new contract profile.
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Video Reviews

546 out of 547 Total Reviews for Conga CLM

4.3 out of 5
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546 out of 547 Total Reviews for Conga CLM
4.3 out of 5
546 out of 547 Total Reviews for Conga CLM
4.3 out of 5

Conga CLM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Conga CLMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SJ
Project Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Conga CLM?

Conga CLM offers significant advantages in ease of use, implementation, and integration. It has the best streamlined process for the contract. Conga CLM is also integrated with quoting process of conga as well, we can integrate conga CLM while creating the contracts with microsft word and it can be integrated with different e-signature tools like conga sign, adobe sign, docusign. Conga CLM gives us the better understanding to manage the documents associated with contracts. We can publish it and made it stored in the cloud as well.

Conga CLM has ability to create complex contract templates with dynamic salesforce fields, clauses, section and also provide condtions to hide and show based on objects fields and its related objects.

Conga CLM helps customer with creating the agreement, generating the document, reivew it for legal team then send for signature to the client and then can we used as a contract for a particular purchase.

Conga CLM excels in user-friendly contract management, with strong customer support and frequent updates, enhancing efficiency in legal workflows.

Conga CLM can be frequently used for creating the contracts with customized templates and e-sign process Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

While Conga CLM offers many strengths, it does have some downsides. One notable challenge is the complexity of advanced customization. Conga has provided Fixed process and workflows for particular process, We have not much advanced customization on the CLM Part like callbacks and metadata settings.

There is a quite challange for the User training to create the templates for the contracts as it require a techincal person to have all the understanding on the salesforce and word end. User training needs more time instead of other products like conga contracts.

Conga CLM is not able to handle complex templates which requries third party integration and it is not useful when their is more dynamic things while creating the template.

The pricing is much higher as there are multiple users need to be purchased who needs to use the software. So costing needs to be taken in consideration. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM is helping us solve several critical business problems related to contract management. Firstly, it has streamlined the contract creation process, significantly reducing the time spent on drafting, editing, and approving contracts. By automating templates and approval workflows, it ensures that contracts are consistent and accurate, reducing human error and the risk of non-compliance.

Conga CLM reduces the risk for verifying it with the legal team as it has the option for reconcilation the document.

Conga CLM has integrated almost all the e-sign tool which gives the business flexibility while costing the e-sign tool.

Conga CLM is integrated with the conga order management tool which gives us the contracted data and we can order products/services accordingly and step on the deal values. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

It's great to hear how Conga CLM has benefited your business by streamlining the contract creation process and reducing the risk of non-compliance. We're committed to providing solutions that help our customers save time and improve efficiency in their legal workflows. Thank you for sharing your insights! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

RV
Senior Software developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Conga CLM?

It is a user friend product, the documentations are easy to access and having detail step by step process to achieve the functionality which helps in implementing the use cases. The Conga Support is great we get 24/7 support from them and are always ready to help us. We use it in our day to day work. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Everything is great sometimes feature request takes time to reach to customer. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

If we can see that there is a existing functionaily working before but not working now, then we contact out Conga Support and they get on a call with us and help us resolve the issue with root cause and resolution. They also provide valid documentations and Knowledge articles which helps us to avoid similar issues in the future. They also provide 24/7 support. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

We're delighted to hear that Conga CLM has been instrumental in resolving issues and providing valuable support for your day-to-day work. We appreciate your feedback on feature requests and will work on streamlining the process to better serve our customers. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Open Discussions in Conga CLM
Verified User in Information Technology and Services
G2
DS
Test Engineer
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Conga CLM?

As a consultant Conga CLM is Easy to Use. I am using Conga CLM on daily Basis to manage a contracts. while managing contracts sometimes I need to create a duplicate contract for that purpose Conga Provides Clone Functinality. When I faces any issues I conect with Conga Support Team. They are always available to solve my queries. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

In Some point UI of Conga CLM looking bit complex. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

While managing contracts sometimes I need to create a duplicate contract for that purpose Conga Provides Clone Functinality. By using this functionality I can wasily create a duplicate agreement. It saves my time and reduces too much of manual work. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

We're glad to hear that you find Conga CLM easy to use and that the Clone functionality has been helpful for managing contracts. Our support team is committed to providing timely assistance for any issues you encounter. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Conga CLM?

There are many features and customization options in terms of setting up the Agreement object with Conga to generate templates. They are also consistently enhancing and adding features.

Easy to add trmplates and generate many different agreements. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Their support team is not always aware of the features /functionality/limitations which is frustrating when dealing with support on issues.

Conga X-Author (for Word 365) is visually engaging but not easy to find functions/options within the app and often glitches in the middle of working.

Their product documentation needs work - it does not provide extensive overview on correct setup/usage steps. More involvement of Conga team when exploiting new features /enhancements on existing implementations Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Automation and Standardization of our agreements and templates. Our legal team has also been able to increase efficiency and turn around time for agreements. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

Thank you for sharing your feedback on Conga CLM. We're thrilled to hear that you appreciate the many features and customization options available for setting up agreements. We understand your concerns about the support team's knowledge and the usability issues with Conga X-Author. We will address these issues internally to ensure a smoother experience for our users.

It's great to hear that Conga CLM has helped automate and standardize your agreements, leading to increased efficiency for your legal team. We appreciate your business and are committed to continuously improving our product and support services. If you have any further questions or need assistance, please don't hesitate to reach out and consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

AK
PACKAGE CONSULTANT-SALESFORCE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Conga CLM?

Streamlined contract management process, robust functionality, and enhanced visibility into contract workflows Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Complex setup and configuration,Steep learning curve, Performance issues when handlinglarge volume or complex contracts. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM automates the creation of contracts by using pre-approved templates, clauses, and terms, which are consistent across all contracts. It provides real-time visibility into the contract lifecycle, allowing users to track the status of each contract, identify overdue approvals, and monitor contract performance. Conga CLM automates and streamlines the approval process by setting up customizable workflows and notifications to ensure that contracts are reviewed and approved quickly by the appropriate stakeholders Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

It's great to hear that Conga CLM is automating the creation of contracts and providing real-time visibility into the contract lifecycle, ultimately streamlining the approval process for you. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

SB
Developer
Computer & Network Security
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Conga CLM?

Conga CLM automates many stages of the contract lifecycle, from creation to negotiation, approval, and renewal. This reduces manual effort and speeds up the entire process. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Even though the interface is user-friendly, new users might find the depth of features overwhelming at first. Understanding all functionalities may require a learning curve and additional training. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Manual processes and siloed contracts can lead to missed deadlines, lost revenue, and compliance issues. Conga CLM automates and streamlines contract creation, negotiation, and approval, ensuring timely and compliant contracts. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

We're glad to hear that you find Conga CLM's automation capabilities helpful in speeding up the contract lifecycle process. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

PK
Senior Analyst
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Conga CLM?

As an Administrator I am Using Conga on Daily basis and it is easy to use. When Iam facing any difficulty I reach out to conga support team. They are always ready to help. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Initial Setup is complex of Conga CLM tool. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

As an Admin I have to manage Contract flow in that I have to Notify Deal Reviewer, Approver etc. that is agreement is sumitted for your Approval. It reduces my manual work that is write a mail to a particular user. The mail is triggered automatically. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

We're glad to hear that you find Conga CLM easy to use and that our support team has been helpful to you. We understand that the initial setup can be complex, and we are constantly working to improve the onboarding process for our users. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

RV
Technical Lead
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Conga CLM?

One of the most powerful feature of Conga CLM is Automationa capabilities. By automation the whole contract lifecycle -from creation to renewal.

As an admin ease of use and customer support is very nice. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Some users little bit worried about UI to be a bit clunky and not much user friendly. When working on larger nuumber of contracts or documents, the application sometime slow down. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

By automating contract creation, negotiation, execution, and renewal Conga CLM is reduces the manual processes, saving time and minimize errors. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

Thank you for your feedback on the automation capabilities and ease of use. We understand the concerns about the UI and performance for larger numbers of contracts, and we are actively working to address these issues. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

KM
Test Specialist
Information Technology and Services
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Conga CLM?

As an Admin i am using Conga CLM on daily basis it is very easy to use. By using feature of agreement start and end date we are easily manage agreement period. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Conga CLM is easy to use but initial setup is complex. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

By using Conga CLM we are managing agreement period. While agreement is going to expire it will notify the user. after that user ready to take decision that he want to renew it or not. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

We appreciate your input and are committed to making the initial setup of Conga CLM as seamless as possible for our users. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

SR
Salesforce Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Conga CLM?

What I like best about Conga CLM is its ability to seamlessly integrate contract management with core business processes, ensuring end-to-end visibility and control. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The main pain area is performance scalability. As the volume of contracts and associated metadata grows, system performance can occasionally lag, especially when executing bulk operations or generating extensive reports. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

Conga CLM enforces governance through standardized clauses, fallback rules, and audit trails. This helps mitigate risks associated with non-compliance or unauthorized contract modifications, protecting the organization from legal exposure. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

It's great to hear that Conga CLM is helping you enforce governance and mitigate risks, ultimately protecting your organization from legal exposure. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl