Confluence Reviews & Product Details

I appreciate Confluence for making project documentation and support cases easy to manage since it's cloud-based. It's simple to share documents, and people can review them without needing to download anything, which is very convenient. I like how Confluence integrates with JIRA, as it allows us to attach product documents and other stuff to JIRA tickets and scrum boards effortlessly. Setting it up was human-friendly and didn't require excessive steps. Overall, the ease of use and convenient features like JIRA integration, along with how it facilitates new people accessing information in the cloud, makes it valuable to me. Review collected by and hosted on G2.com.

I would like improvement in search functionality. I want to see integrated AI features that provide more real-time search results. Review collected by and hosted on G2.com.

What I appreciate most about Confluence is its ability to centralize documentation, making it straightforward for teams to collaborate within a single platform. It is particularly useful for maintaining up-to-date specifications, decisions, and knowledge, all of which remain easily accessible without the need to search through countless emails or chat conversations. Review collected by and hosted on G2.com.

What I dislike about Confluence is that it can feel slow and cluttered as spaces grow, making pages harder to find and maintain. The editor and formatting can also be inconsistent, and managing permissions or page structure often takes more effort than it should. Review collected by and hosted on G2.com.

The default font and page design is good.

Autosave is there.

Less complicated than Microsoft word.

I will recommend confluence over ms word or office for documentation.

Searching is easy in confluence Review collected by and hosted on G2.com.

I think the page is heavy in confluence, it takes time to load , even with searching. Searching is easy but it also takes time ti load the exact content Review collected by and hosted on G2.com.

Confluence has become the central hub for our team's documentation and collaboration. I appreciate how simple it is to organize pages, link them, and maintain version control. The real-time editing and robust search features make locating information effortless. It's particularly useful for onboarding new team members, as they can easily access everything they need in one place without having to sift through countless Slack threads. Review collected by and hosted on G2.com.

At times, the editor may feel somewhat sluggish when handling large pages or tables, and the formatting does not always respond as expected. Additionally, managing permissions could be more straightforward, especially for bigger teams. However, these are minor drawbacks when weighed against the significant time it saves us in sharing knowledge. Review collected by and hosted on G2.com.

I like that it eliminates the need of shared drives and email attachments as it consolidates all our sales collateral, policies, and technical documentation into one place. Review collected by and hosted on G2.com.

It does not have any clear way to request access to a specific page, if I forget to give someone access upfront. Review collected by and hosted on G2.com.

With the help of confluence we create platform for all of our business documents and project plans for its productivity and share it with our colleagues so that they can work on it make and make the plans and documents more efficient for our business. Review collected by and hosted on G2.com.

The platform is little complex and confusing for new users as for creating multiple pages at the same time and add macro and spaces on it, takes a lot of time and it needs to be done much carefully. Also there are limitations for editing same page in details which is not there in Ms Word. Review collected by and hosted on G2.com.

It’s great for cross‑team collaboration and visibility. I can easily see what my team is creating, updating, and referencing. The structured Spaces work well for departments and projects: each department can have its own workspace, and permissions can be tailored per space. This also helps keep pages more consistent across the organization and reduces the time spent on formatting. On top of that, you can embed Jira issues, reports, and dashboards directly inside pages. Review collected by and hosted on G2.com.

Permissions feel “hidden” or fragmented across space settings, global admin, and licensing. Users often assume they’re blocked by permissions, but in our case the real root cause is a licensing mismatch. Review collected by and hosted on G2.com.

I love using Confluence as it makes easy to keep everything in one place.The implementation gets very easy and smooth thanks to the in built AI features . My team uses it for meeting notes, project plans, and documentation, and it is so much easier to find things now. The best part is that it connects perfectly with Jira, so I can link tasks in jira and confluence pages without switching tools. The editor is simple, even if you are not technical, you can create clean pages in minutes. It also has the search feature which gives results with few key words. Review collected by and hosted on G2.com.

Everything about confluence is very smooth. The only part I believe can be improved is formatting as it gets a bit tricky sometimes when i add tables or images for HLD's or LLD's. Review collected by and hosted on G2.com.

What I like best about Confluence is how it centralizes team knowledge in a clear, structured way. As a developer, it makes documentation, design decisions, and onboarding materials easy to create, search, and keep up to date, so information isn’t scattered across chats or lost in people’s heads. This saves time, reduces repeated questions, and helps the whole team stay aligned. Review collected by and hosted on G2.com.

What I dislike about Confluence is that it can feel slow and clunky, especially with large spaces or pages full of content. Its formatting and page structuring can be unintuitive at times, making edits and navigation cumbersome. Also, search isn’t always precise, so finding specific information can take longer than expected. Review collected by and hosted on G2.com.

Confluence is generally considered user-friendly once you get used to its layout, though new users may find the interface slightly complex at first. Implementation is smooth for teams already using Atlassian tools like Jira, but it may take some setup time for those new to the platform. Customer support is reliable, with plenty of documentation and community resources, though response times can sometimes be slow. Most teams use Confluence daily as it becomes the main hub for documentation, meeting notes, and project updates. It offers a wide range of features—such as templates, version control, and real-time editing—making it powerful for collaboration, though it can feel a bit feature-heavy for smaller teams. Integration is one of its biggest strengths, working seamlessly with Jira, Trello, and many third-party apps, which helps teams streamline their workflows effectively. Review collected by and hosted on G2.com.

Some users find Confluence a bit overwhelming due to its many features and options, which can make navigation and setup confusing at first. The search function isn’t always accurate, making it harder to find specific pages or older documents quickly. Performance can slow down when handling large amounts of data or complex pages, affecting efficiency. Customer support, while helpful, can sometimes be slow to respond or lacks real-time assistance. Additionally, the pricing can become expensive as team size grows or when more add-ons are needed, which may not suit smaller organizations or those with limited budgets. Review collected by and hosted on G2.com.