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Confluence Reviews & Product Details

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Free

Free
10 Users Per Month

Confluence Media

Confluence Demo - Confluence
Confluence - Turn knowledge into impact. Start with an insight and collaborate to bring your project to life across the entire lifecycle of work.
Confluence Demo - Confluence
Confluence - Versatile content types for every project: Pages, live docs, interactive whiteboards, and structured databases
Confluence Demo - Confluence
Confluence - Incorporate video with Loom, connecting synchronous and async work
Confluence Demo - Confluence
Confluence - Seamless Jira integration to drive large-scale cross-team alignment
Confluence Demo - Confluence
Confluence - Accelerate work with AI. Eliminate writer’s block, automate repetitive tasks, and summarize lengthy docs
Confluence Demo - Confluence
Confluence - Choose from hundreds of customizable templates for every team and project type
Learn how to get started with Confluence with this brief product tour. In this video, we'll cover the four basics of Confluence: Content types, Spaces, Home, and Sharing and Permissions.
Play Confluence Video
Learn how to get started with Confluence with this brief product tour. In this video, we'll cover the four basics of Confluence: Content types, Spaces, Home, and Sharing and Permissions.
Discover how to harness Confluence whiteboards for better brainstorming, and to foster creativity and collaboration within your team.
Play Confluence Video
Discover how to harness Confluence whiteboards for better brainstorming, and to foster creativity and collaboration within your team.
Rovo in Confluence is AI that actually helps you get things done. Go from idea to draft in seconds, stay up to date without information overload, and get relevant and accurate answers with true enterprise-grade AI-powered search
Play Confluence Video
Rovo in Confluence is AI that actually helps you get things done. Go from idea to draft in seconds, stay up to date without information overload, and get relevant and accurate answers with true enterprise-grade AI-powered search
Discover how Confluence helps teams achieve alignment with project hubs, templates, whiteboards, and Jira integration. Streamline collaboration, track progress, and centralize work for seamless teamwork. Perfect for project managers, progra
Play Confluence Video
Discover how Confluence helps teams achieve alignment with project hubs, templates, whiteboards, and Jira integration. Streamline collaboration, track progress, and centralize work for seamless teamwork. Perfect for project managers, progra
Jira and Confluence are the ultimate collaboration tools for high-performing teams across all departments. Jira tracks project work, while Confluence captures and organizes plans, documentation, and team knowledge.
Play Confluence Video
Jira and Confluence are the ultimate collaboration tools for high-performing teams across all departments. Jira tracks project work, while Confluence captures and organizes plans, documentation, and team knowledge.
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Confluence Reviews (4,271)

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Reviews

Confluence Reviews (4,271)

View 8 Video Reviews
4.1
4,271 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise ease of use and centralized documentation in Confluence, highlighting its ability to streamline collaboration and keep team knowledge organized. The platform's integration with Jira enhances project tracking and reduces context switching, making it a valuable tool for teams. However, many users note that the search functionality can be inconsistent, making it challenging to locate specific documents.

Pros & Cons

Generated from real user reviews
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Sanket P.
SP
Software engineering
Small-Business (50 or fewer emp.)
"Effortless Documentation with a Clean, Intuitive Interface"
What do you like best about Confluence?

What I like about Confluence is its clean and user-friendly UI with smooth performance. Creating blogs or documentation is very easy and intuitive. I can add images, format content, change font sizes, and structure documents neatly without any complexity. the editor feels flexible and powerful, which makes document look well organized and professional. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

What I dislike about Confluence is that sometimes it feels slow. When I open a document and try to edit it, it can take time to load properly. Due to this lag, some changes may not get saved if the page hasn't fully loaded, and I have to redo my work. This can be frustrating at times. Other than this performance issue, everything else about Confluence is good. Review collected by and hosted on G2.com.

MK
UX/UI Designer
Mid-Market (51-1000 emp.)
"Flexible documentation with small hurdles"
What do you like best about Confluence?

I particularly like the flexibility that Confluence offers in creating pages. There are many features, add-ons, and plug-ins that can be integrated, allowing the pages to be organized and customized according to current needs. I find these powerful features great. Additionally, it is helpful that I can structure content well through pages and subpages, which is super helpful for organizing everything smartly and quickly finding the relevant things. Confluence is really helpful for documenting knowledge, such as guides to specific tools or processes that are relevant internally for us. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

What sometimes bothers me are the smart links that simply don't work with some links. Sometimes, instead of a smart link, only a normal link is inserted, and I can't understand why that happens. Additionally, I find it annoying that I can't set the font sizes directly. I can only manipulate them through the different formats, which I don't understand for such a flexible tool. The formatting functions could definitely be improved. Review collected by and hosted on G2.com.

Shakti Prasad P.
SP
Support Specialist
Enterprise (> 1000 emp.)
"Empowers Team Collaboration with Seamless Integration and Centralized Knowledge"
What do you like best about Confluence?

This platform offers ease of access and centralized knowledge sharing, making it simple for teams to collaborate in real time. Its structured documentation and seamless integration capabilities support institutional transparency and encourage iterative feedback. The system also promotes cross-functional alignment, efficient project tracking, content versioning, and streamlined workflows, all of which contribute to a more organized and productive work environment. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The navigation feels cluttered, making it difficult to find what I need quickly. There's a steep learning curve, and I often experience notification fatigue. The formatting options are quite rigid, and page loading tends to be slow. I also encounter issues with search and discovery, and managing permissions can be complex. The platform relies too heavily on plugins, which leads to fragmented workspaces. Additionally, editing tables is limited and not as flexible as I would like. Review collected by and hosted on G2.com.

Dhruv K.
DK
Junior Software Engineer
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Centralized Documentation That Keeps Teams Aligned"
What do you like best about Confluence?

Confluence is extremely user-friendly and quickly becomes an essential part of daily workflows because it is used so frequently across different teams. Its straightforward implementation process allows new users to get started and begin documenting with minimal effort. Integration with other Atlassian tools, such as Jira, is seamless, which enhances both collaboration and traceability. The platform provides a robust set of features, including templates, version control, and real-time collaboration. When challenges occur, customer support and the wealth of community documentation are valuable resources, making Confluence a dependable solution for sharing knowledge within teams. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Although Confluence is a popular tool, its frequent use often results in cluttered spaces and pages that become difficult to organize. As the amount of content increases, it can be harder to find relevant information, which reduces its overall ease of use. Implementing and integrating Confluence can also be more challenging for larger teams, particularly when dealing with custom permissions or workflows. While the platform offers a wide range of features, some of them may seem unnecessary or even overwhelming. Additionally, customer support can be slow to respond to non-critical issues. Review collected by and hosted on G2.com.

Sourav C.
SC
Information Systems Security - Masters Student
Enterprise (> 1000 emp.)
"Robust Document Management with Stellar Integration"
What do you like best about Confluence?

I really appreciate how easy Confluence is to use. I find it very helpful that it is closely linked with JIRA and other Atlassian products. I like using Rovo AI as it really helps write Confluence docs, especially for summarizing and reading large documents quickly. The safe and secure file sharing capabilities within the organization give me peace of mind. I also enjoy the detailed insights like views, clicks, unique viewers, and graphs that Confluence provides. The version history feature is another helpful aspect, as it allows us to roll back or see version changes side by side. Overall, Confluence being a secure, ad-free product within the ecosystem is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Rovo AI can be improved. We can have better models or maybe the option to choose models based on coding, research etc. We can have something to create images or flowcharts easily making least errors. The editor can be made more user-friendly. Like I told, we can have the option to add diagrams, flowcharts etc, generate them properly using data and prompts. Also few basic options like point style, or some font editing options are quite hidden and we need to click on the options to expand and find. The bar can be expanded and more options can be provided. Review collected by and hosted on G2.com.

Mawuli D.
MD
Cloud Engineer
Mid-Market (51-1000 emp.)
"Effortless Documentation and Intuitive UI"
What do you like best about Confluence?

I really like Confluence for its great UI and how well-organized everything is. It makes data management easy. The layout is pretty intuitive and it gives me a good experience of visualizing and interacting with the information and data I put on there. This helps me stay organized and think clearly about my work. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I wish there was some sort of offline access if there is no internet connection. Being able to use it from the browser or on the mobile app offline would be great. Review collected by and hosted on G2.com.

MR
Marketing Team
Mid-Market (51-1000 emp.)
"Empowers Team Collaboration and Seamless Note-Taking"
What do you like best about Confluence?

Confluence is a software that we use mainly for deciding the policies of the company. This software also enables us to work together as a team and take important notes from the meeting that is being conducted for each and every employee of the company. It works like an digital notebook where everyone can give their inputs and write important notes and learning from the group discussions. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Confluence is a very smart tool and at the same time it is complex for new users. It has range of business management tools and operation handling systems. One of the main challenge while working with this software was that whenever I tried searching for old files and folders it always got messy and took a lot of time and this is something on which they need to work on Review collected by and hosted on G2.com.

Avyan S.
AS
Software Developer
Computer Software
Small-Business (50 or fewer emp.)
"Our Team's Memory Bank That Doesn't Forget Anything"
What do you like best about Confluence?

Confluence works best as a long-term knowledge home rather than just a place to write documents. We use it to store decisions, internal processes, technical notes, and meetings outcomes that need to stay accessible months later. The page hierarchy and linking make it easy to understand Context instead of reading isolated documents. I also appreciate how naturally it fits into day to day collaboration. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

For new users page organization can feel confusing at first especially when space grow large. Without clear ownership or structure content can become cluttered. Formatting complex layout sometimes take more clicks than expected compared to simpler editors. Review collected by and hosted on G2.com.

James H.
JH
CTO
Small-Business (50 or fewer emp.)
"Centralized Documentation Made Effortless"
What do you like best about Confluence?

Confluence provides a single source of truth for all internal documentation, from product specifications and meeting minutes to knowledge sharing. The page hierarchy and search functionality make it easy to locate and organise content at scale. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Formatting can sometimes feel restrictive compared to more traditional word processors. Loading times can increase with large pages containing embedded media or diagrams. Review collected by and hosted on G2.com.

DT
Technical Project Manager
Enterprise (> 1000 emp.)
"Centralized Team Knowledge with Seamless Jira Integration"
What do you like best about Confluence?

When working on a product, it is very important to manage all information in one place. For my team, Confluence plays a very important role in our day-to-day product activities and tracking. It helps us keep everything organized and easy to access.

Team members can easily collaborate, create, and edit content based on their roles. The version history feature helps us track changes and see who updated the document, which keeps everything transparent.

It also integrates well with third-party apps like JIRA. We can directly add JIRA tickets to a Confluence page and check the real-time status without switching tools again and again.

Our team uses Spaces, Pages, and Templates for different activities and events. The new AI features like summary, smart search, and auto text generation are very helpful and save a lot of time for the team. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

While using Confluence to manage product information, we face a few challenges. In large product teams, it becomes difficult to manage multiple spaces and a large user base, which can make the structure messy over time. Managing permissions and keeping content well organized requires continuous effort. Additionally, some important features depend on paid plugins, which increases the overall cost and maintenance effort. Review collected by and hosted on G2.com.

Questions about Confluence? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 4 months ago

How is Confluence being utilized to improve knowledge management and collaboration in remote work environments?

Verified User
G2
Verified User
Last activity almost 5 years ago

is there any plans to improve the markup options?

Pricing Options

Pricing provided by Confluence.

Free

Free
10 Users Per Month

Premium

$9.73
150000 Users Per Month

Standard

$5.16
150000 Users Per Month
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