Condeco Pros and Cons

Organises our desk booking and car parking needs well. Simple to use and most users are pleased with their day to day tasks needed to keep their bookings up to date. Review collected by and hosted on G2.com.

The presentation of the GUI is quite outdated, and the updates post-COVID are minimal and really add nothing to the interface to make it feel like a 2020's product.

The support website that Condeco maintain is also a little screwy: the login process is long and non-intuitive, and the presented cases that belong to your account are not user-friendly to follow history on or to see responses from agents.

That's leaving out the fact that though Support is quick to respond, they lack the knowledge to follow up problems in an organized, timely fashion with a satisfying outcome.

Most often, the response is, "it's in a future patch." Review collected by and hosted on G2.com.

Condeco streamlines meeting room bookings and has outlook calendar compatability. Review collected by and hosted on G2.com.

The badge access was fairly spotty and required users to enter their password on many occasions. Review collected by and hosted on G2.com.

A user-friendly application to book personal and meeting spaces in your company. It's so helpful to find a colleague and see the bookings so you can collaborate in an efficient way Review collected by and hosted on G2.com.

There is no integration between Condeco App to book meeting spaces and Outlook Calendar to do the same Review collected by and hosted on G2.com.

Outlook add in can book desks and time slots that will automatically change and update for everyone else. Its quick and easy to use and not to complicated for newer users to understand. Review collected by and hosted on G2.com.

When condeco doesn't work it's very hard to find the problem and then solve it. The support desk could be better so we can have a solid place to go for infomation and troubleshotting Review collected by and hosted on G2.com.

Portal easy to use and to book a workspace. Review collected by and hosted on G2.com.

support desk team sometimes does not sync Review collected by and hosted on G2.com.

I like that once everything is setup correctly there is not a lot of day-to-day maintenance to allow people to book resources across our support campus. I like that our Customer Success Manager is engaged and follows up on topics and issues during regular project calls. Review collected by and hosted on G2.com.

The software control panel can take a little getting used to with regards to navigation but it's a minor issue as you become acclimated quickly. I would like to see some of the settings hold as I navigate around the setup but again it does not keep you from doing what you need to do. Review collected by and hosted on G2.com.

Workspace and meeting room booking API.

Workspace and meeting room booking API Review collected by and hosted on G2.com.

None, I don't find any issue.Everything gone well. Review collected by and hosted on G2.com.

Condeco Support team has been very helpful for us when we had to troubleshoot issues. Even though there were hiccups along the way the Condeco support team made sure the software was working for all of our organization's needs. Review collected by and hosted on G2.com.

The initial programming and setup were difficult to import. There is a big learning curve for setting up the specific requirements our organization needs. We did appreciate that the support team was able to help us with the bulk of our data import and changes that needed to be made. Review collected by and hosted on G2.com.

Useful for booking meetings, booking desks and user management, all very straightforward and very easy to set up new users, show them how to use it, etc. App is also very useful for quickly checking in. Review collected by and hosted on G2.com.

The mobile app can be extremely buggy at times, in cases not working at all and users have to completely reinstall and reauthenticate to work. In the web app, it can be very hard to find what I need when I am doing basic admin tasks like permanently booking out desks, adding/editing existing resources. The UI could just be a little bit more friendly to newcomers. Review collected by and hosted on G2.com.

That it helps our company with desk booking now that we are in a hybrid state. Review collected by and hosted on G2.com.

The user import and management cannot be automated by groups Review collected by and hosted on G2.com.