Top Rated Complaints Management Software Alternatives
(164)
4.4 out of 5
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PK
Putul K.
Technical Lead
Enterprise(> 1000 emp.)
What do you like best about Complaints Management Software?
Quick handling of customer complaints and customer satisfaction.
Efficiency improvement Review collected by and hosted on G2.com.
What do you dislike about Complaints Management Software?
Expensive pricing for large teams and Persistent bugs or errors with the application Review collected by and hosted on G2.com.
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There are not enough reviews of Complaints Management Software for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Zoho Desk
4.4
(6,203)
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
2
Zendesk Support Suite
4.3
(6,149)
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
3
Salesforce Service Cloud
4.4
(5,607)
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
4
Freshdesk
4.4
(3,501)
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
5
Front
4.7
(2,245)
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
6
LiveAgent
4.5
(1,509)
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
7
Kapture CX
4.4
(164)
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
8
RingCentral Contact Center
4.0
(146)
RingCentral Contact Center is an omnichannel solution designed to let customers choose their preferred method of communicating with a company, including voice, chat, social media, SMS, email, and others.
9
HappyFox Help Desk
4.5
(134)
Super simple help desk software, that runs in the cloud, easily suits your business size and growth, enables you provide customer support on multi channels like email, voice and mobile (iOS and Android)
10
DevRev
4.5
(120)
Complaints Management Software Categories on G2
