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Complaints Management Software Reviews & Product Details

Complaints Management Software Overview

What is Complaints Management Software?

Qualityze Complaint Management software emerges as a powerful tool in addressing customer complaints effectively. It provides organizations with a structured and streamlined approach to capturing, tracking, and resolving complaints. With Qualityze you get an organized system to handle complaints thus enhancing response time, improving customer satisfaction, regulatory compliance and upholding brand reputation.

Complaints Management Software Details
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Product Description

Having a robust complaint management system is crucial for maintaining customer satisfaction. Qualityze Complaint Management offers a closed-loop mechanism for resolving customer issues and managing adverse events. This solution enhances your existing complaint handling process by enabling you to effectively manage the full lifecycle of customer complaints.


Seller Details
Year Founded
2015
HQ Location
Tampa, Florida, United States
Twitter
@qualityze
232 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®

James P.
JP
Overview Provided by:

Recent Complaints Management Software Reviews

Putul K.
PK
Putul K.Enterprise (> 1000 emp.)
4.0 out of 5
"Complaints Management Software leading solution"
Quick handling of customer complaints and customer satisfaction. Efficiency improvement
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Complaints Management Software Media

Complaints Management Software Demo - Qualityze Complaints Management Software
Organizations must restructure their complaint handling, management, settlement, and reporting processes due to increasing regulatory challenges, product liability concerns, and the cost of compliance. Regulatory reporting and effective customer complaint management are crucial elements of the re...
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1 Complaints Management Software Reviews

4.0 out of 5
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1 Complaints Management Software Reviews
4.0 out of 5
1 Complaints Management Software Reviews
4.0 out of 5

Complaints Management Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Putul K.
PK
Technical Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Complaints Management Software?

Quick handling of customer complaints and customer satisfaction.

Efficiency improvement Review collected by and hosted on G2.com.

What do you dislike about Complaints Management Software?

Expensive pricing for large teams and Persistent bugs or errors with the application Review collected by and hosted on G2.com.

What problems is Complaints Management Software solving and how is that benefiting you?

Quick handling of customer complaints.

Efficiency improvement: Automates many aspects of the complaint handling process.

Improved customer satisfaction: Enhances customer satisfaction and brand perception. Review collected by and hosted on G2.com.

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