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Commun.It provides great insights into follower behaviour - making the sort of recommendations that you would not otherwise come to. It's more than just a simple follow/unfollow tool. There are useful prompts to engage with relevant followers and new accounts and excellent reporting on activity and performance.
Highly recommended! Review collected by and hosted on G2.com.
A few explainer videos and a better onboarding process would be useful, and a simpler, more flexible sales process, so you can choose easily between different subscription levels and durations. Review collected by and hosted on G2.com.
Video Reviews
Superb!
66 out of 67 Total Reviews for Commun.it
Overall Review Sentiment for Commun.it
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It is a tool to build relationship by providing insight to the Twitter community. It helps you manage multiple profiles, and influence and manage multiple factors. The tool also provides free analytics and manages your community and reports. Review collected by and hosted on G2.com.
The Lack of physical cues may lead to miscommunication. Without facial expressions and gestures it's difficult to understand and also a big risk of miscommunication. Review collected by and hosted on G2.com.
For Twitter, it seems to mostly work. The interface seems straight forward enough, and it has some value. When using for free, it has a lot of value. If I was looking just for a Twitter management platform rather than being led to believe it's a multi-platform management tool, I may have had a completely different view of it. Review collected by and hosted on G2.com.
I bought it to get Facebook and LinkedIn access since those are the platforms I use more than Twitter. After paying, I can see the charge on my card, but not in the portal. I emailed support asking how to add LinkedIn and Facebook, and got no response other than "We reply to most tickets within a day (on the weekend it may take up to 3 days)." After no response for a while, I looked up how to cancel, and you again have to put in a ticket to support. A week later, and still no answer to either how to add the profiles, or that I will be refunded since I cancelled in their 14-day money-back window.
Facebook is entirely missing from the Add Profiles. LinkedIn returns "The application is disabled" as soon as you click to add a profile.
If it was advertised as just Twitter I wouldn't mind so much. But to offer free, and "pay for other networks" is an outright lie if after paying, only the freely supported social media network is supported. (Supported being a loose term since over a week in and both tickets are still unanswered other than the automated emails that state "Since it's been over a day, we wanted to let you know that we're still on your ticket (#xxxxx). Sometimes, due to complexity of an issue, weekend time or high load, it takes us a bit longer to reply. We're sorry for that and want to assure you it's because we're taking each and every ticket seriously."
The only reason I'm submitting this review is because of the lack of responsiveness. Had I read a review like this, I wouldn't have entered in my credit card info assuming I'd get the features of the paid version, or at least be able to get a response from a person about broken features or cancelling my service during my "money-back guarantee". Review collected by and hosted on G2.com.
I used Commun.it regularly when it was available. Review collected by and hosted on G2.com.
I have not been able to access my Commun.it account for a couple of months, and the site now appears to be dead. Review collected by and hosted on G2.com.
Commun.it provides my marketing team with the ability to easily target potential followers while allowing them to better understand who and what to follow on Twitter. The dashboard is robust with solid information on common social metrics. Review collected by and hosted on G2.com.
The UI is not as intuitive as I'm typically used to for platforms that are used as enterprise solutions. The learning curve is also fairly steep, particularly when users manage multiple accounts. While there are good training tools available, things that are self-explanatory, or should be, aren't quite as easy to grasp without a bit of study. Review collected by and hosted on G2.com.
It's easier to engage with the right people. I can map my account and improve the quality of my engagements. Review collected by and hosted on G2.com.
I don't like this strategy of unfollowing x users per week, and my daily tasks include unfollowing people. I don't like to use Commun.it as a content curation tool, because of the relevance of the content given.
Lastly, I wish I could use it in other social networks. During my free trial, I saw no difference in other social networks. I could just curate content to them, nothing else. Review collected by and hosted on G2.com.
Commun.it has got.it! Although initially their platform can be confusing...given the complexity available depending on your membership level and your interest, but at it's core, this app has all your bases covered. Whether you wish to follow or unfollow, tweet or retweet, run competitor analyses, search your mentions, source news items to post, follow your hashtags or your brand keywords and website...it is all there. And much more. And, what is even more exciting is that you do not require another single app...because Commun.it has got.it on all levels. You want analytics, reports, insights, suggested actions, next steps, wise counsel...it is all there and much more. I cannot brag enough about how all encompassing and comprehensive this app is...congratulations to the makers and kudos to the users who are smart enough to work the potential it represents to the max. I must confess that I am somewhat of a dilettante, but I know my apps and this one really has.it! Congrats to the folks at Commun.it and thank.you! Review collected by and hosted on G2.com.
That which is its strength is also or rather can be its weakness. This is not an app you want to turn on for 5 minutes and think you've mastered it. If you do, you will miss the extraordinary level of complexity it offers. And, of course, with that comes the necessity to spend the time to learn the program and its ins-and-outs...which can sometimes be a challenge in this busy world competing for our attention. (But well worth it in the end.) Review collected by and hosted on G2.com.
I like the organization commun.it allows for twitter accounts. It takes care of all the red tape for me. This frees me up to make my messages personal and keep my followers engaged with my content. Review collected by and hosted on G2.com.
I find it repetitive to refresh my page and the same unfollows are still listed. It's like doing double work.
Also, I whitelist my favs and sometimes they reappear again as not being whitelisted. Review collected by and hosted on G2.com.
Great customer support and quite possibly the very best thing you can participate in! I love the fact that Commun.IT gathers all of my twitter followers and give me a report. Review collected by and hosted on G2.com.
Lot's of pop-ups! - The platform really has a lot of customer perks! I will have to become a paying member to really get the most out of this platform. Lot's of "SALES" - 50% off for the next 12 hours, this bonus and that give-away, it makes it hard to know when it really is a deal or just a sales pitch. Review collected by and hosted on G2.com.
