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Commercient SYNC Reviews & Product Details

Heather Z.
HZ
Accounting Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Commercient SYNC?

Commercient easly transfers data from Salesforce to Syspro. Data is accruate and we were able to ensure all fields are getting populated appropriately. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

We are not currently finding any issues as we continue the use of Commercient for data transfer. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

We are benefiting by efficient data transfer to eliminate overhead. Review collected by and hosted on G2.com.

Commercient SYNC Overview

What is Commercient SYNC?

Commercient SYNC is a leading managed integration service that effortlessly streamlines data connectivity between systems. As a market leader in integration software, Commercient SYNC directly links your ERP data with your CRM, enabling seamless collaboration from various devices and locations, including mobile devices, warehouses, and office settings. We aim to offer organizations a distinct and enhanced approach to automating business functions, catering to the needs of organizations worldwide. Plus, with Commercient SYNC, you can achieve hassle-free data integration without the requirement for programming, coding, mapping, or dedicated servers.

Commercient SYNC Details
Product Website
Languages Supported
English, French, Italian, Portuguese, Spanish
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Product Description

Commercient SYNC is a prebuilt app to integrate your ERP with your CRM or eCommerce platform. This prebuilt app is not an ETL toolset, but rather a developed and scalable solution that includes pre-configured mapping, 24/7/365 customer support and ongoing SYNC maintenance and updates.

How do you position yourself against your competitors?

Commercient SYNC is a fully managed integration, not a traditional integration tool or ETL toolset. That means you purchase a solution, not a complicated and time consuming process. Commercient offers customer support 24/7/365.


Seller Details
Company Website
Year Founded
2001
HQ Location
Marietta, GA
Twitter
@Commercient
1,186 Twitter followers
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®
Description

Commercient, Inc. is a technology company specializing in data integration solutions for businesses. Their flagship product, Commercient SYNC, enables seamless data transfer between various business applications, such as ERP and CRM systems, to improve operational efficiency and enhance decision-making. Commercient focuses on helping organizations leverage their data effectively, providing tailored solutions that support growth and streamline processes. For more information, visit their website at https://www.commercient.com.


Diego G.
DG
Overview Provided by:

Recent Commercient SYNC Reviews

NM
Nathan M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience!"
Commercient has helped us easily and effectively move data between our ERP and CRM systems. Their support team is also very helpful and all of our ...
Luis G.
LG
Luis G.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Integration"
Easy to setup, and their technical team was very knoweldgeable and eager to help.
Yinia T.
YT
Yinia T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Experience!"
It's been a great experience working with Commercient to sync our QB data with Salesforce. They are very helpful when small issues arise and they ...
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Commercient SYNC Media

Not all integrations are built the same. 
Enjoy the Journey with Commercient SYNC!
Play Commercient SYNC Video
Not all integrations are built the same. Enjoy the Journey with Commercient SYNC!

Official Interactive Demo

Commercient SYNC demo available

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36 out of 37 Total Reviews for Commercient SYNC

4.9 out of 5
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Commercient SYNC Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Commercient SYNCQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Christina M.
CM
Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Commercient SYNC?

Our experience has been very positive. They've done a great job with syncing our ERP data into Zoho CRM, even when Zoho threw them a few curveballs (with changes on Zoho's end). They were able to navigate those changes without causing any issues on our end. Also, they have very efficient customer service - they pretty much held our hand throughout the entire process and always responded to emails promptly. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The overall sync process can take a long time and there can be a lot of back and forth. I think this is really dependent on the customer and how much data you are syncing though. They are upfront though and state that it can take 8-10 weeks. As a customer, ensuring you have all your ducks in a row can help you stay within that timeline. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

We were integrating a CRM into our business, but did not want to double up on data. Our ERP has all of our customer info, but is not a properly functioning CRM. So we wanted to integrate the ERP data into a CRM so that the sales team could bette track both existing customers and new customers with the overall goal of increasing sales. Additionally, it gives the marketing team more insight into customer trends and allows for more targeted marketing. Review collected by and hosted on G2.com.

Yinia T.
YT
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Commercient SYNC?

It's been a great experience working with Commercient to sync our QB data with Salesforce. They are very helpful when small issues arise and they are extremely proactive with maintaining our sync accurate and error free. We've been working with Commercient for a few years now and we look forward to continue to use their services. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The setup was a bit cumbersome and tedious but manageable. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Commercient syncs all of our customer & vendor data from Quickboks to Salesforce. Review collected by and hosted on G2.com.

NM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Commercient SYNC?

Commercient has helped us easily and effectively move data between our ERP and CRM systems. Their support team is also very helpful and all of our questions are resolved in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Setup can be a little complex, but still went fine. Overall not much to dislike, great application. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Moving and integrating data between our ERP and CRM systems. Review collected by and hosted on G2.com.

Response from Beth Walls of Commercient SYNC

Thank you so much for your kind words, Nathan! The team has really enjoyed working on your project.

Verified User in Manufacturing
AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Commercient SYNC?

Commercient is a "white glove" experience - the best part is that they manage the entire sync for you. Their support/engineering team is quick to respond and professional. Our Sales Team has access to more data than ever before (sales orders, shipping details, inventory/lead times, etc.) and our office staff can access almost any data from our ERP with ease. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

We implemented our Commercient Sync in 2014. If I could go back in time, I would've made sure we took advantage of the native "parent/child relationship" functionality in Salesforce. We're lacking those relationships between some of our Sage objects and it makes managing ownership/accessibilty to records a little tricky. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Commercient has allowed us to provide visibility into our ERP operations via Salesforce. Salesforce is inherently faster and easier to navigate than our cloud-based Sage 100 instance. It also allows our Sales Team to access this data on the go via the Salesforce mobile app. They would have no way to access that data otherwise! Review collected by and hosted on G2.com.

NN
Chief Commercial Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Commercient SYNC?

We have been working with Commercient for over two years now and whilst initial set up was slow as we have limited resources and IT infrastructure, since implementation, it has been a breeze. Successfully passing information through from our ERP to CRM and back again. For what they do, I don't believe there is a better option on the market. Thanks Cielo and the team, your work is very much appreciated! Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

The set up was a little problematic but we got through it in the end. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Allows data input on our CRM to directly update records in our ERP Review collected by and hosted on G2.com.

Luis G.
LG
Chief Information Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Commercient SYNC?

Easy to setup, and their technical team was very knoweldgeable and eager to help. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Nothing, the whole process was smooth and we didnt have an issues Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Our data syncing from Sage to Zoho CRM Review collected by and hosted on G2.com.

JP
Office and IT Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Commercient SYNC?

I like the ease of use between Salesforce and Sage. Customer service support was get and helped guide me to correct the issue. Joseph Anthony Menchavez was amazing at helping me. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Help documents doesn't always explain in detail how to fix things. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Syncing data between CRM and ERP with ease. Review collected by and hosted on G2.com.

NS
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Commercient SYNC?

Commercient has been stellar on the technical side as well as the customer support side when migrating our Quickbooks data to Salesforce. I've enjoyed working with the Commercient team, they've been friendly, helpful, and communicated great. I recommend you work with Commercient! Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Commercient truly had no issues. Working with them was a pleasure! Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

Commercient is successfully syncing data from QuickBooks to Salesforce. Review collected by and hosted on G2.com.

Jay S.
JS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Commercient SYNC?

We really love the flexibility of being able to pick as many (or as little) data fields that we need to sync over along with the ability to modify the format of the data being synced over. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

Not really any downsides, except the high cost of a two way sync if you need to add additional data syncing in the future. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

We are able to sync all our raw accounting data into the CRM and from CRM we are able to push sales orders into the accounting system. The sync makes it seamless for our sales team to access data in both places. The accounting data combined with the CRM data makes a great platform for powerful analytics. Review collected by and hosted on G2.com.

Response from Kim Costa of Commercient SYNC

Thank you for your review, Jay. We value your business.

JC
Director of Operations
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Commercient SYNC?

Great customer service. Very knowledgable in syncing Sage 300 to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Commercient SYNC?

I have not run into any issues yet with commercient. Review collected by and hosted on G2.com.

What problems is Commercient SYNC solving and how is that benefiting you?

This is helping our reps in the field have access to their accounts for better visability of what is going on. Review collected by and hosted on G2.com.