# Commercient SYNC Reviews **Vendor:** Commercient, Inc. **Category:** [Other ERP Software](https://www.g2.com/categories/other-erp) **Average Rating:** 4.8/5.0 **Total Reviews:** 47 ## About Commercient SYNC Commercient SYNC is a data integration solution designed to seamlessly connect your ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. This innovative platform leverages advanced AI technology to automate data synchronization, eliminating the burdens of manual data entry, coding, and server management. By ensuring that your data remains consistent, current, and accessible across all teams and devices, Commercient SYNC empowers businesses to operate efficiently, whether employees are in the office, working from home, or on the move. The primary target audience for Commercient SYNC includes businesses of all sizes that rely on both ERP and CRM systems to manage their operations and customer relationships. Companies often face challenges such as duplicate data entry, delayed access to inventory information, and order fulfillment errors. Commercient SYNC addresses these issues by automating bi-directional updates between systems, allowing teams to focus on strategic initiatives rather than repetitive tasks. This integration is particularly beneficial for sales teams that require real-time access to inventory data, enabling them to make informed decisions quickly. One of the standout features of Commercient SYNC is its ability to provide real-time inventory visibility. By automatically syncing ERP inventory data directly into the CRM, sales representatives gain instant access to critical information, which enhances their ability to respond to customer inquiries and fulfill orders accurately. Additionally, the platform minimizes manual errors by synchronizing customer, product, and order data, leading to improved order processing and heightened customer satisfaction. Commercient SYNC also supports both on-premises and cloud-based ERP systems, offering pre-built integrations with over 150 different ERP solutions. This versatility ensures that businesses can implement the platform regardless of their existing infrastructure. The deployment process is designed to be quick and efficient, with many businesses able to go live within weeks rather than months, thanks to pre-built templates and an intuitive setup approach. As businesses grow, Commercient SYNC scales alongside them, accommodating the synchronization of hundreds to millions of records without compromising performance. By streamlining operations and eliminating data bottlenecks, Commercient SYNC ultimately enhances productivity and supports smarter decision-making, making it a valuable asset for organizations looking to optimize their workflows and drive growth. ## Commercient SYNC Pros & Cons **What users like:** - Users praise the **exceptional customer support** from Commercient, highlighting their dedication and responsiveness throughout the process. (3 reviews) - Users value the **seamless data syncing** of Commercient SYNC, ensuring reliability between Salesforce and Epicor systems. (2 reviews) - Users commend the **exceptional support** from Commercient, highlighting their dedication and helpfulness throughout the syncing process. (2 reviews) - Users appreciate the **seamless cloud integration** of Commercient SYNC, enhancing data access and efficiency across teams. (1 reviews) - Users value the **seamless connectivity** of Commercient SYNC, enhancing access to critical data and improving efficiency. (1 reviews) - Users value the **efficient data management** of Commercient SYNC, which seamlessly integrates ERP and CRM systems. (1 reviews) - Data Transfer (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Efficiency Improvement (1 reviews) **What users dislike:** - Users find the **setup complex** , yet the overall experience remains positive and the application is great. (1 reviews) - Users find the **complex setup** requires external support for customizations, impacting their control over sync configurations. (1 reviews) - Users find the **difficult setup** of Commercient SYNC challenging, yet the overall experience remains positive. (1 reviews) - Users find the **delayed support response** frustrating, especially when dealing with overseas support teams. (1 reviews) - Users often experience **poor customer support** , with delays in ticket responses causing frustration and inconveniences. (1 reviews) - Users face **syncing issues** that can delay the process, necessitating support assistance for effective customizations. (1 reviews) ## Commercient SYNC Reviews ### 1. Seamless CRM & ERP Sync with Reliable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan S. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Commercient SYNC?** I use Commercient SYNC to connect our CRM and ERP systems, creating a seamless data environment. It solves the problem of manual order and account entry by letting us import records from our CRM to our ERP without manual data entry. I like that the product is very reliable, and the support team is quick to address problems. The concept of connecting the business environment and eliminating redundant data entry is a strong tool to support scalable operations suited for business growth. The ERP to CRM connection was easy, and it works great. **What do you dislike about Commercient SYNC?** Early on, some of the configuration was tough to figure out - but partially due to the complexity of the environment I wanted to create for our business. We did get it solved, but you'll want to have someone with a strong knowledge of your data architecture involved in your configuration. **What problems is Commercient SYNC solving and how is that benefiting you?** Commercient SYNC connects our CRM and ERP, creating a seamless data environment. It solves manual order and account entry by importing records, eliminating redundant data entry and supporting scalable operations. ### 2. Effortless Synchronization with Commercient SYNC **Rating:** 5.0/5.0 stars **Reviewed by:** Max H. | Sales/Tech Support/Software Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Commercient SYNC?** I use Commercient SYNC to sync our Sage accounting software with Salesforce. It updates any product pricing changes in Sage to Salesforce and creates orders in Sage from Salesforce orders, saving us the time of double entry. It just works in the background and I don't have to think about it. It's customizable, so if our workflow changes, we can adapt the integration to handle it. I don't have to spend a lot of time talking to support trying to figure out issues. As we add new features or fields to objects in Salesforce, we can easily add them to the Sage sync so all the important data matches between the two systems. **What do you dislike about Commercient SYNC?** Real time syncing between the systems would be nice **What problems is Commercient SYNC solving and how is that benefiting you?** I use Commercient SYNC to sync Sage with Salesforce, saving time on double entry by updating product pricing and creating orders automatically. It's customizable, adapts to workflow changes, and works in the background, so I don't have to think about it. **Official Response from Lorenzo Maranto:** > We're thrilled to hear that Commercient SYNC has been such a valuable time-saving tool for you! It's great to know that the customization and seamless integration have made your workflow more efficient. ### 3. Flawless Sage-to-HubSpot Sync Backed by Dedicated Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Commercient SYNC?** The accuracy with which the data syncs between Sage and Hubspot is spot on! Customer service is great and once it's set up, you can basically set it and forget it. **What do you dislike about Commercient SYNC?** The onboarding was extensive and requires a good bit of time to perfect it but worth the effort. **What problems is Commercient SYNC solving and how is that benefiting you?** I was looking for a way to sync our custom quoting from Sage into our Hubspot CRM, and Commercient made that possible, enabling us to track closure rates and enhance our follow-up process. I was particularly impressed with the dedication and assistance from Daniel, Cliezl, Heath, and Lorenzo. While the onboarding does take some time, it ensures a flawless sync and a top-notch experience in the end. If there's ever an issue, a prompt notification is sent and their team is ready to resolve it swiftly. I would definitely recommend Commercient for their excellent service and results. **Official Response from Lorenzo Maranto:** > We're thrilled to hear that you are enjoying the accuracy and ease of use of our Sage-to-HubSpot sync, as well as our dedicated customer service. We understand that the onboarding process can be time-consuming, but we're glad to hear that it was worth the effort in the end. Thank you for recommending us and for your kind words about our team members Daniel, Cliezl, Heath, and Lorenzo. We appreciate your feedback and are here to support you with any future needs. ### 4. Great experience and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan M. | Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Commercient SYNC?** Commercient has been instrumental in maintaining consistent data between our Salesforce and Epicor systems, providing us with a reliable and efficient sync. The dedication and support from team members Sudha Kamble, Tessha Perez, and Thomas Foster has been exceptional—they're always ready to help and available for discussions. I would confidently recommend Commercient for their reliable syncing solution between ERP and CRM systems, and their remarkable customer service and support. **What do you dislike about Commercient SYNC?** Setup was a little complex, but still went fine. Overall not much to dislike, great application. **What problems is Commercient SYNC solving and how is that benefiting you?** Moving and integrating data between our ERP and CRM systems. **Official Response from Beth Walls:** > Thank you so much for your kind words, Nathan! The team has really enjoyed working on your project. ### 5. Seamless CRM-ERP Integration with Responsive Support and Superb Sync **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Commercient SYNC?** Our goal was to connect and integrate our CRM with our ERP, and Commercient made this a seamless process. Their service and support team were responsive and always ready to assist during the entire integration process and beyond. I would recommend Commercient because their sync works superbly, providing an essential function that ensures our CRM has the necessary data our sales team needs. **What do you dislike about Commercient SYNC?** requires a separate windows user and instance of QB to be running **What problems is Commercient SYNC solving and how is that benefiting you?** synced our quickbooks data to Hubspot CRM, allowing our sales team to have sales data ### 6. Easy, Streamlined Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah T. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Commercient SYNC?** I like how easy and streamlined it is to use. **What do you dislike about Commercient SYNC?** I dont like how long the implementation takes. **What problems is Commercient SYNC solving and how is that benefiting you?** Sage has significantly streamlined our workflow by eliminating the need for manual entry of pricing details, which has notably increased our productivity by 32% across all teams at Shepherd. **Official Response from Lorenzo Maranto:** > Thank you for the positive feedback on the ease of use of Commercient SYNC. We apologize for any inconvenience caused by the implementation time and we are committed to finding ways to make this process more efficient for our customers. ### 7. Seamless ERP-to-CRM Connection with Exceptional Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Commercient SYNC?** The team at Commercient was instrumental in connecting our client's ERP to CRM, a task which they executed nicely. Notably, Felix and Ricky really stood out for their exceptional service. I recommend Commercient for their ability to seamlessly connect your ERP to CRM and vice versa. **What do you dislike about Commercient SYNC?** Not an amazing UX / UI in the customer portal **What problems is Commercient SYNC solving and how is that benefiting you?** Helped us connect erp to crm **Official Response from Lorenzo Maranto:** > We're thrilled to hear that Felix and Ricky provided exceptional service in connecting your client's ERP to CRM. Thank you for recommending Commercient for seamless ERP-to-CRM connection. ### 8. Strong ERP–CRM API Integration, Though Setup Was Challenging **Rating:** 3.5/5.0 stars **Reviewed by:** Mikaela L. | CRM Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Commercient SYNC?** There ability to make an API between our ERP and CRM **What do you dislike about Commercient SYNC?** We had a difficult time hearing back from the team regarding progress on projects. Required multiple times reaching out. **What problems is Commercient SYNC solving and how is that benefiting you?** Connecting the data between our CRM and our ERP. **Official Response from Lorenzo Maranto:** > Thank you for sharing the specific benefits of Commercient SYNC in connecting data between your CRM and ERP. We appreciate your feedback and will use it to enhance our services. ### 9. Seamless Daily Sync with Multiple Updates a Day **Rating:** 5.0/5.0 stars **Reviewed by:** Dami O. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Commercient SYNC?** The sync is seamless with daily sync, with multiple sync a day **What do you dislike about Commercient SYNC?** Only when there is a glitch, which its no fault of theirs. **What problems is Commercient SYNC solving and how is that benefiting you?** We have two ERP apps, and we were inputting data in both manually, until we came across Commercient and the manual way of doing things became a process of the past. **Official Response from Lorenzo Maranto:** > We're glad to hear that you are enjoying the seamless daily sync and multiple updates with Commercient SYNC. Thank you for sharing your positive experience! ### 10. Long and complicated process but they stuck with us the whole time. **Rating:** 4.0/5.0 stars **Reviewed by:** Jean J. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Commercient SYNC?** The customer support has been pretty good. It has been over 2 years trying to get this to work in our system, and we are finally getting close to having it the way we need it. They have been very helpful, and haven't charged for additional support except for very specific out of scope things. **What do you dislike about Commercient SYNC?** Most of the people we have dealt with are overseas and a support ticket placed today will not be addressed until at least tomorrow. Sometimes the gap in time is frustrating. **What problems is Commercient SYNC solving and how is that benefiting you?** It is soon going to be allowing us to reduce data entry. We have to enter information in two and sometimes three systems. This allows is to do most of the work in the CRM, much of it automated, and then complete the work in the ERP. **Official Response from Lorenzo Maranto:** > Thank you for sharing your experience with Commercient SYNC. We are delighted to hear that our customer support team has been helpful throughout your journey, and we appreciate your patience as we work towards meeting your needs. We understand your concern about the time gap due to our overseas support team and will strive to improve our response times. We are glad to hear that Commercient SYNC will soon help you reduce data entry and streamline your processes. If you have any further questions or need assistance, please feel free to reach out to us. Thank you for choosing Commercient SYNC! ### 11. Commercient SYNC + ERP + Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Jenna J. | Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Commercient SYNC?** Commercient SYNC provides seamless, near real-time integration between our ERP and Salesforce, giving our team easy access to critical customer and order data. It’s user-friendly, reliable, and has greatly improved cross-department visibility and efficiency. **What do you dislike about Commercient SYNC?** Occasionally, customizations require assistance from support instead of being done in-house. While not a major issue, having more control over sync configurations would be helpful. That said, the support team is responsive and always quick to help resolve issues. **What problems is Commercient SYNC solving and how is that benefiting you?** Commercient SYNC seamlessly connects our ERP data with Salesforce allowing our teams visibility across departments. **Official Response from Lorenzo Maranto:** > Thank you for sharing your positive experience with Commercient SYNC. We understand the importance of having control over sync configurations and are working to make the customization process more user-friendly. We're committed to providing responsive support to ensure a smooth integration for your team. ### 12. Unique service offering with great customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Christina M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Commercient SYNC?** Our experience has been very positive. They've done a great job with syncing our ERP data into Zoho CRM, even when Zoho threw them a few curveballs (with changes on Zoho's end). They were able to navigate those changes without causing any issues on our end. Also, they have very efficient customer service - they pretty much held our hand throughout the entire process and always responded to emails promptly. **What do you dislike about Commercient SYNC?** The overall sync process can take a long time and there can be a lot of back and forth. I think this is really dependent on the customer and how much data you are syncing though. They are upfront though and state that it can take 8-10 weeks. As a customer, ensuring you have all your ducks in a row can help you stay within that timeline. **What problems is Commercient SYNC solving and how is that benefiting you?** We were integrating a CRM into our business, but did not want to double up on data. Our ERP has all of our customer info, but is not a properly functioning CRM. So we wanted to integrate the ERP data into a CRM so that the sales team could bette track both existing customers and new customers with the overall goal of increasing sales. Additionally, it gives the marketing team more insight into customer trends and allows for more targeted marketing. ### 13. Great Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Yinia T. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2024 **What do you like best about Commercient SYNC?** It's been a great experience working with Commercient to sync our QB data with Salesforce. They are very helpful when small issues arise and they are extremely proactive with maintaining our sync accurate and error free. We've been working with Commercient for a few years now and we look forward to continue to use their services. **What do you dislike about Commercient SYNC?** The setup was a bit cumbersome and tedious but manageable. **What problems is Commercient SYNC solving and how is that benefiting you?** Commercient syncs all of our customer & vendor data from Quickboks to Salesforce. ### 14. Syncing ERP + Salesforce = More Visibility, Cleaner Data, More Selling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Commercient SYNC?** Commercient is a "white glove" experience - the best part is that they manage the entire sync for you. Their support/engineering team is quick to respond and professional. Our Sales Team has access to more data than ever before (sales orders, shipping details, inventory/lead times, etc.) and our office staff can access almost any data from our ERP with ease. **What do you dislike about Commercient SYNC?** We implemented our Commercient Sync in 2014. If I could go back in time, I would've made sure we took advantage of the native "parent/child relationship" functionality in Salesforce. We're lacking those relationships between some of our Sage objects and it makes managing ownership/accessibilty to records a little tricky. **What problems is Commercient SYNC solving and how is that benefiting you?** Commercient has allowed us to provide visibility into our ERP operations via Salesforce. Salesforce is inherently faster and easier to navigate than our cloud-based Sage 100 instance. It also allows our Sales Team to access this data on the go via the Salesforce mobile app. They would have no way to access that data otherwise! ### 15. Working Perfectly **Rating:** 5.0/5.0 stars **Reviewed by:** Nick N. | Chief Commercial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Commercient SYNC?** We have been working with Commercient for over two years now and whilst initial set up was slow as we have limited resources and IT infrastructure, since implementation, it has been a breeze. Successfully passing information through from our ERP to CRM and back again. For what they do, I don't believe there is a better option on the market. Thanks Cielo and the team, your work is very much appreciated! **What do you dislike about Commercient SYNC?** The set up was a little problematic but we got through it in the end. **What problems is Commercient SYNC solving and how is that benefiting you?** Allows data input on our CRM to directly update records in our ERP ### 16. Great Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Luis G. | Chief Information Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Commercient SYNC?** Easy to setup, and their technical team was very knoweldgeable and eager to help. **What do you dislike about Commercient SYNC?** Nothing, the whole process was smooth and we didnt have an issues **What problems is Commercient SYNC solving and how is that benefiting you?** Our data syncing from Sage to Zoho CRM **Official Response from Lorenzo Maranto:** > We're thrilled to hear that you found our integration easy to set up and that our technical team provided knowledgeable and eager assistance. Thank you for your positive feedback! ### 17. Ease To Order Entry **Rating:** 5.0/5.0 stars **Reviewed by:** Heather Z. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Commercient SYNC?** Commercient easly transfers data from Salesforce to Syspro. Data is accruate and we were able to ensure all fields are getting populated appropriately. **What do you dislike about Commercient SYNC?** We are not currently finding any issues as we continue the use of Commercient for data transfer. **What problems is Commercient SYNC solving and how is that benefiting you?** We are benefiting by efficient data transfer to eliminate overhead. ### 18. Duplication error Salesforce/Sage 50 **Rating:** 5.0/5.0 stars **Reviewed by:** Jillian P. | Office and IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Commercient SYNC?** I like the ease of use between Salesforce and Sage. Customer service support was get and helped guide me to correct the issue. Joseph Anthony Menchavez was amazing at helping me. **What do you dislike about Commercient SYNC?** Help documents doesn't always explain in detail how to fix things. **What problems is Commercient SYNC solving and how is that benefiting you?** Syncing data between CRM and ERP with ease. ### 19. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Commercient SYNC?** Commercient has been stellar on the technical side as well as the customer support side when migrating our Quickbooks data to Salesforce. I've enjoyed working with the Commercient team, they've been friendly, helpful, and communicated great. I recommend you work with Commercient! **What do you dislike about Commercient SYNC?** Commercient truly had no issues. Working with them was a pleasure! **What problems is Commercient SYNC solving and how is that benefiting you?** Commercient is successfully syncing data from QuickBooks to Salesforce. ### 20. Excellent solution for our Sage integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jay S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Commercient SYNC?** We really love the flexibility of being able to pick as many (or as little) data fields that we need to sync over along with the ability to modify the format of the data being synced over. **What do you dislike about Commercient SYNC?** Not really any downsides, except the high cost of a two way sync if you need to add additional data syncing in the future. **What problems is Commercient SYNC solving and how is that benefiting you?** We are able to sync all our raw accounting data into the CRM and from CRM we are able to push sales orders into the accounting system. The sync makes it seamless for our sales team to access data in both places. The accounting data combined with the CRM data makes a great platform for powerful analytics. **Official Response from Kim Costa:** > Thank you for your review, Jay. We value your business. ### 21. Commercient Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica C. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Commercient SYNC?** Great customer service. Very knowledgable in syncing Sage 300 to Salesforce. **What do you dislike about Commercient SYNC?** I have not run into any issues yet with commercient. **What problems is Commercient SYNC solving and how is that benefiting you?** This is helping our reps in the field have access to their accounts for better visability of what is going on. ### 22. Excellent Customer Service. Committed to Your Success **Rating:** 5.0/5.0 stars **Reviewed by:** Alison K. | President and CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Commercient SYNC?** The implementation team was accessible, committed to my clients success and resolved any issues quickly. **What do you dislike about Commercient SYNC?** Honestly, I do not have anything negative to say about SYNC. **What problems is Commercient SYNC solving and how is that benefiting you?** SYNC was connected to an on-prem, antiquated version of SXe. With SYNC my client was able to have the line of site it need to fully develop their sales program. With SYNC the entire sales history was migrated into the CRM, we had all purchases imported and additional details, in addition, because Commercient has such a long standing relationship with Salesforce the subscription cost includes several Salesforce Managed Custom Objects (MCOs) which included even more data to help the sales team drive revenue. **Official Response from Kim Costa:** > Thank you for the great review, Allison. We are in the business of happy customers, and feedback helps us to make that happen! ### 23. Syncing Stripe with Sage 100 **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Commercient SYNC?** Commercient created a sync between our Stripe account and our Sage 100 ERP that turned our manual processes of daily posting invoices and cash receipts into an automated process where we review and post. Since the Sync runs automatically overnight it makes our mornings easy and pleasant. Once it is running, unless there is something we change, there is no need for customer support. **What do you dislike about Commercient SYNC?** Getting past some language barriers with the developers was the only downside we had. But even with that, they were successful. Integration was easy but it did take longer than we expected. **What problems is Commercient SYNC solving and how is that benefiting you?** Eliminating manual process of creating customers, invoices, and cash receipts batchs. ### 24. Lost without it **Rating:** 5.0/5.0 stars **Reviewed by:** Nina T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Commercient SYNC?** Seamless, efficient and reliable. Sync elliminates any room for error when sedning from our CRM to Sage. Its easy to use and makes our day to day much more effecient. **What do you dislike about Commercient SYNC?** Not many, there can very rarely be an issue with the sync. This is always correceted when I raise a Ticket. **What problems is Commercient SYNC solving and how is that benefiting you?** It makes the handover from Sales to accounts quick and efficint, saving us time and eliminating any human errors if we were to manually input into Sage. **Official Response from Kim Costa:** > We appreciate your review, Nina, and we can't wait to exceed your expectations in 2024! ### 25. Commercient SYNC w/Zoho CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Zack M. | Database Manager/CRM Administer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2023 **What do you like best about Commercient SYNC?** Have had very good experiences working with the Commercient team now for a few years. We have a couple of businesses that use differentiating workflows, and they were able to accommodate our needs on both sides. Implementation is a thorough process that takes some time, but they will do what it takes to make sure the outcome is what you envision **What do you dislike about Commercient SYNC?** Implementation time and sync frequency -- but have not run into many issues otherwise. **What problems is Commercient SYNC solving and how is that benefiting you?** Having reliable information readily available for our reps out in the field. Also, being able to push notifications based on our end-all data in the ERP so that it is accurate and from the source. ### 26. Very helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Commercient SYNC?** The Commercient team was extremely helpful and solved my issues with their dedication and experience. **What do you dislike about Commercient SYNC?** There is nothing that I disliked about my experience. **What problems is Commercient SYNC solving and how is that benefiting you?** Changing the salesperson information ### 27. Commericent a top notch partner **Rating:** 5.0/5.0 stars **Reviewed by:** Biju D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Commercient SYNC?** The Commercient helped us intergrate quickly and without any complication. They under stood the process without tying other tech sources. **What do you dislike about Commercient SYNC?** Nothing to note everthing has been working great for the past 6 months. **What problems is Commercient SYNC solving and how is that benefiting you?** It is keeping our Salesforce data in sync with our ERP **Official Response from Kim Costa:** > Thank you for your glowing review. Your satisfaction fuels our passion at Commercient! ### 28. Adaptec Solutions SYNC Review **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas T. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Commercient SYNC?** I think their customer service is top-notch. They respond very quickly when you have problems or questions **What do you dislike about Commercient SYNC?** I did not like how the helpdesk and customer portal were different platforms. I would have liked them be rolled into 1 so I didn't have multiple places to go **What problems is Commercient SYNC solving and how is that benefiting you?** SYNC is enabling us to instantly cross-reference data from our ERP into our CRM. Helping us prioritize our resources better when going after new leads **Official Response from Kim Costa:** > We're delighted to know you're happy with our services, and thank you for the feedback about the platforms. We are always striving to make a better experience for our customers. Thanks for being a part of the Commercient family! ### 29. INTEGRATION WITH SAGE 300 ERP **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Commercient SYNC?** The customer service and support was exceptional. **What do you dislike about Commercient SYNC?** No dislikes to report on the product at this time. **What problems is Commercient SYNC solving and how is that benefiting you?** Commercient SYNC provides integration for the ERP system and CRM software. ### 30. Good Sync Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Commercient SYNC?** Easy to use, not much to do after setup. Customer service is very helpful. **What do you dislike about Commercient SYNC?** Occasionally there are some errors. It doesn't take long to have them resolved. **What problems is Commercient SYNC solving and how is that benefiting you?** We need to transfer data between our ERP and our CRM. ### 31. Commercient review **Rating:** 4.5/5.0 stars **Reviewed by:** Kushal A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Commercient SYNC?** It's easy to see where eveything is. Also easy to do some troubleshooting. **What do you dislike about Commercient SYNC?** We have it set up so that it syncs 4 times per day. I believe it can be optimized so it can capture more records per sync. **What problems is Commercient SYNC solving and how is that benefiting you?** It's transforming the data before it dropps the file into our other system so that the users doesn't have to do this manually. **Official Response from Kim Costa:** > Thank you for choosing Commercient; your satisfaction is our top priority! Your CSM will be reaching out to your directly to set up time to chat about optimizing your 4x/day SYNC! ### 32. Commercient SYNC helped our company integrate our CRM and ERP. **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Commercient SYNC?** Helps us communicate better to our customers now that we can connect our ERP data to our CRM. **What do you dislike about Commercient SYNC?** It was a little tricky to set up in the beginning, but that was mostly because I was a one man team managing it all. **What problems is Commercient SYNC solving and how is that benefiting you?** Connecting our ERP data to our CRM **Official Response from Kim Costa:** > Thanks for taking the time to leave us a review, Kelly! We value your business and strive to make sure you love your experience with Commercient. ### 33. SYNC helps us work efficiently! **Rating:** 5.0/5.0 stars **Reviewed by:** Brad B. | Division IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Commercient SYNC?** SYNC has a team behind it that gets the job done right! **What do you dislike about Commercient SYNC?** It took a bit longer to get setup then intially expected, but they helped us figure out the process since we had never done a connection like this! **What problems is Commercient SYNC solving and how is that benefiting you?** It moves our Data from Salesforce B2B Commerces to our Sage500 ERP. **Official Response from Kim Costa:** > At Commercient, your feedback is invaluable. Thanks for taking the time to share your experience! ### 34. Infor Visual to Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Commercient SYNC?** It has been a pleasure working with Commericent on the integration of our ERP and CRM systems. The success, application, and technical support teams have been extremely reliable in assisting with the integration. The Help Desk center streamlined timely support when needed. **What do you dislike about Commercient SYNC?** The feature I liked the least about Commercient Sync was the Customer Guided Implementation (CGI). **What problems is Commercient SYNC solving and how is that benefiting you?** SYNC is solving the need for manual data entry into our CRM system by syncing new records and updating existing records on a daily basis, which saves our team valuable time. ### 35. Great at Connectin our ERP and CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Anna B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Commercient SYNC?** Because of the SYNC, we don't have to double-enter our customer information into two different systems, and it helps our entire organization have clarity across the board. It was a fairly easy process to set up the SYNC agent, Commercient did the heavy lifting configuring the sync to our CRM, and the post-implementation support has been good as well. **What do you dislike about Commercient SYNC?** The more often you want the two systems to sync with each other, it's going to cost you. To have a real-time sync can be pretty pricey. If you upgrade your ERP system and need to establish the sync between the ERP and CRM, it's an extra add-on cost to do that, which I wasn't expecting. **What problems is Commercient SYNC solving and how is that benefiting you?** Having our ERP data at our fingertips within our CRM has been a game-changer for our sales and marketing teams. Our ERP isn't the most user-friendly, so getting that ERP data in a system that our sales team can easily navigate has helped them get more insight on their customers and see their sales data without having to wait until the end of the month or quarter to get a report out of the ERP. From a marketing standpoint, it helps me get a better view of our customer sales and product mix. ### 36. Commercient review **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Commercient SYNC?** Their customer support is top notch. If they don't get it right the first time, they will work with you to ensure your needs are met. **What do you dislike about Commercient SYNC?** You must be very specific with your requests to ensure all needs are met. **What problems is Commercient SYNC solving and how is that benefiting you?** Integration to and from ERP and CRM system. ### 37. Continuous Improvement is easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Commercient SYNC?** The team at Salesforce has responded quickly with requested improvements or changes to the app made by our sales team. We've also been able to communicate with our initial implementation team which really sped up the process as they know us. **What do you dislike about Commercient SYNC?** There was one aspect of our accounting software that they didn't have a pre-determined way to integrate. It didn't take them long to figure it out though. **What problems is Commercient SYNC solving and how is that benefiting you?** It provides the ability to sync robust CRM and Marketing tools in addition to sales information from our accounting software to Salesforce. **Official Response from Kim Costa:** > Your positive feedback is much appreciated, and it motivates us to maintain high standards of service at Commercient! ### 38. Commercient was the best solution we found (Sage to Salesforce) **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Commercient SYNC?** It's a very affordable way to get almost live data from Sage to Salesforce. Helps make our sales team expenentially more effective. **What do you dislike about Commercient SYNC?** Had a few issues getting data in the right buckets during the sync but it was quickly remedied. **What problems is Commercient SYNC solving and how is that benefiting you?** It moves our ERP data to Salesforce ### 39. Ahead of schedule, thorough communication **Rating:** 4.5/5.0 stars **Reviewed by:** Todd B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Commercient SYNC?** Delivered ahead of shcedule exactly what we expected **What do you dislike about Commercient SYNC?** There are no drawbacks to using SYNC. I'll use them every time. **What problems is Commercient SYNC solving and how is that benefiting you?** INtegration between ERP and CRM **Official Response from Kim Costa:** > We're overjoyed to receive your positive feedback and look forward to exceeding your expectations again! ### 40. Excellent Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Commercient SYNC?** Working with a great team, like with Julian. The tool itself is pretty straightforward. This helps us work with the system to accommodate any needs we may have. **What do you dislike about Commercient SYNC?** Since the system is a little straightforward and from our case with our accounting system, we have to make sure data integrity is solid. If the system could be a little better with giving that confidence it would be above and beyond. **What problems is Commercient SYNC solving and how is that benefiting you?** Helps reduce double entry (even triple at times). Also having both systems talk help make the process flow easier and better. ### 41. Fantastic product and pre/post live support! **Rating:** 5.0/5.0 stars **Reviewed by:** John E. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Commercient SYNC?** Very configurable and reliable. Set it and forget it! Once you map your data and set the SYNC schedule, you honestly forget about the background process. Reliable uptime and logic prevents a need to touch. **What do you dislike about Commercient SYNC?** Haven't come across any yet. Pricing is reasonable, value is great and they are very responsive to case for support and projects **What problems is Commercient SYNC solving and how is that benefiting you?** 2 way sync. Quotes and Orders sync to Epicor ERP. Company and contact management in both systems. Double Entry Demolition. ### 42. Integrating Salesforce and NAV **Rating:** 5.0/5.0 stars **Reviewed by:** James S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Commercient SYNC?** Purchased the integration for our company with multiple sites over the globe. The integration worked well and allowed geographically distant members of staff access to information without having to access the ERP or to take the time of administration staff by requesting reports. **What do you dislike about Commercient SYNC?** The contract could have been clearer to me, however that is down to me and not commercient. Sometimes the reports can be tricky to create, especially when they are complicated. **What problems is Commercient SYNC solving and how is that benefiting you?** Salesforce does not "Sync" with Ms Dynamics, with a sales team all over the globe we need a solution to integrate sales and customer data with salesforce. Sync does this for us well. ### 43. Great ERP sync **Rating:** 5.0/5.0 stars **Reviewed by:** Christian K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Commercient SYNC?** The Sync lets us grab the critical data from our old ERP and move it to a CRM system ( Salesforce). Without facing the challenges of updating/migrating our ERP **What do you dislike about Commercient SYNC?** Nothing, all problems have been on our end. **What problems is Commercient SYNC solving and how is that benefiting you?** Redundant communication, having to update more than one system, sync debug and maintenance, ability to work around an older ERP system, sharing internal data ### 44. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Commercient SYNC?** Very easy to implement. Customer support is easy to deal with. **What do you dislike about Commercient SYNC?** No real downsides. Maybe slighly more communication from customer support. **What problems is Commercient SYNC solving and how is that benefiting you?** Sync between SAP B1 and Salesforce. ### 45. Quality service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Rob E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Commercient SYNC?** Good software linking SalesForce with our Sag accounts application **What do you dislike about Commercient SYNC?** A few technical issues but always received good support **What problems is Commercient SYNC solving and how is that benefiting you?** Linking Sage accounts application to SalesForce ### 46. One stop solution for integration of ERP with CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Commercient SYNC?** The team they put on the task is super skilled in their field and provides an amazing smooth service. Also, it is very customisable solution and the team can actually mould the solution as per your needs **What do you dislike about Commercient SYNC?** It took little longer than expected for the team to implement the solution. But, since i am really sastisfied with the final version, i have no complaints at all **What problems is Commercient SYNC solving and how is that benefiting you?** It has actually developed lot of formulas and database which makes the enture process of invoicing very easier ### 47. Easy integration tool for ERPs and CRMs **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly Michael S. | Digital Transformation Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2020 **What do you like best about Commercient SYNC?** Commercient's team handles the technical side of integration and give you a lot of control on what information syncs and when it passes information back and forth between systems. **What do you dislike about Commercient SYNC?** I've worked with Commercient twice and both times their project timeline estimates have ran behind schedule. Their team works in specific areas of their sync, they could do a better job of being efficient with timeline. **What problems is Commercient SYNC solving and how is that benefiting you?** We're getting near-real time inventory updates in our CRM for our sales team to quote on and we're decreasing the amount of copy/manual entry our fulfillment specialists need to do between the CRM and ERP. ## Commercient SYNC Discussions - [What for SYNC make a different?](https://www.g2.com/discussions/what-for-sync-make-a-different) - 1 upvote - [View Commercient SYNC pricing details and edition comparison](https://www.g2.com/products/commercient-sync/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+07%3A38%3A59+-0500&secure%5Bsession_id%5D=a7eda40a-966a-4444-a867-2e9d4f297f6e&secure%5Btoken%5D=c708721a63cf2a9399f1a02dde790e484ec011ffb4105f421c38264b974d341b&format=llm_user) ## Commercient SYNC Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Genius ERP](https://www.g2.com/products/genius-erp/reviews) - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Infor VISUAL](https://www.g2.com/products/infor-visual/reviews) - [Magneto](https://www.g2.com/products/magneto/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Plex](https://www.g2.com/products/broadcom-plex/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Sage X3](https://www.g2.com/products/rockford-computer-sage-x3/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Syspro](https://www.g2.com/products/syspro/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Commercient SYNC Features **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Development ** - Pre-built Connectors - Custom Connectors **API Construction** - API Testing - Data Security - Orchestration - Scalability **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management **Management ** - Reporting and Analytics - Data Mapping **API Management** - Traffic Control - Logs/Documentation - API Monitoring - Monetization - Gateway **Security** - Data Encryption - Security Standards - Communication Protocol **Integration Options** - ERP Systems - Accounting Systems - CRM and Marketing Automation Systems - EDI **Data Integration** - App Integration - Data Transformation - Plugins **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Deployment ** - Hybrid - Cloud to Cloud ## Top Commercient SYNC Alternatives - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (615 reviews) - [Workato](https://www.g2.com/products/workato/reviews) - 4.7/5.0 (727 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) - 4.5/5.0 (578 reviews)