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Cocoon Reviews & Product Details

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cocoon?

Cocoon has made leave administration so much easier for the company and also for the employees. Great customer service. Always very helpful. Review collected by and hosted on G2.com.

What do you dislike about Cocoon?

Would be nice if Cocoon can venture out and manage leave for international countries as well. Review collected by and hosted on G2.com.

What problems is Cocoon solving and how is that benefiting you?

We used excel spreadsheets to track and calculate leave top up pay. It was a very manual process. After partnering up with Coccon, it has solved the manual process issue. Now employees an request their leave via Cocoon directly and as HR/Payroll Admin we receive a report that shows the payout. Review collected by and hosted on G2.com.

Cocoon Overview

What is Cocoon?

Cocoon is a leave management software that uses first-of-its-kind technology to take the work out of leave. We partner with employers like Carta, Vanta, and Benchling to support their people through life’s most pivotal moments — from having a baby to caring for a loved one to focusing on personal health. The process of taking and managing leave is often confusing, arduous, and stressful for everyone involved. Cocoon automates the complexities of compliance, claims, and payroll so People teams can focus instead on caring for their people. Cocoon has API integrations with all the top HRIS systems including Workday, Gusto, Namely, HiBob, and more.

Cocoon Details
Discussions
Cocoon Community
Languages Supported
English
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Product Description

Cocoon streamlines compliance, leave planning, claims, payroll, and tracking to help People teams mitigate risk, save hours per week, save thousands of dollars, and ensure a seamless, modern employee experience. Unlike traditional solutions that manage most tasks manually, our design-forward software actually automates the most complex parts of leave, making it more reliable and easier to use for both admins and employees.


Seller Details
Seller
Cocoon
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
123 employees on LinkedIn®

Libby B.
LB
Overview Provided by:

Recent Cocoon Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Senior Manager, People Operations"
Cocoon makes is possible for our small team to manage leaves with ease and keep our leave admin costs low. Their support allows our team to focus o...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Payroll Manager"
Cocoon has made leave administration so much easier for the company and also for the employees. Great customer service. Always very helpful.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Cocoon saved our leave process!"
1. Customer Support. Every member of the Cocoon team has been exceptionally responsive, extremely knowledgeable, and a pleasure to work with. Our e...
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Cocoon Media

Cocoon Demo - Private, compliant leave planning for employees
Employees can plan a fully compliant leave in a matter of minutes. Cocoon's software automatically layers federal and state laws with your private disability and company policies to calculate eligibility — no risk of human error or hours spent Googling state leave laws
Cocoon Demo - Simple, fast, accurate claims filing
Cocoon files any employer portion of claims forms and gives employees step-by-step guidance on what claims they need to file, when. Cocoon files private disability claims on behalf of employees, and empowers them with information and tools to file applicable state claims themselves. Our proprieta...
Cocoon Demo - Seamless insights and reporting for HR teams
Cocoon’s Admin Dashboard gives HR teams a comprehensive picture of leaves to help support employees and make informed decisions. Cocoon surfaces insights into trends and benefits dollars recovered across leave types and time frames. Admins can also click into any individual leave for details to h...
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5 out of 6 Total Reviews for Cocoon

4.9 out of 5
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5 out of 6 Total Reviews for Cocoon
4.9 out of 5
5 out of 6 Total Reviews for Cocoon
4.9 out of 5

Cocoon Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Consumer Services
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Cocoon?

1. Customer Support. Every member of the Cocoon team has been exceptionally responsive, extremely knowledgeable, and a pleasure to work with. Our employees have echoed this feedback as well.

2. Decreased administrative burden. We cannot overstate how much time this has saved our internal People team. Cocoon handles nearly ever step of the leave process on our behalf and anything they can't directly handle (i.e. payroll) is provided to use with maximum ease.

3. Cost savings. Our finance team is consistently pleased with the amount of savings we've been able to recoup by utilizing Cocoon and the pricing model is ideal for us. Review collected by and hosted on G2.com.

What do you dislike about Cocoon?

Nothing to really report here. We've had an exceptionally positive Cocoon experience and our feedback has been heard and more often than not has been actioned quickly. Review collected by and hosted on G2.com.

What problems is Cocoon solving and how is that benefiting you?

Outsourcing and optimizing the leave and cost recoup process. It benefits us by relieving our admin duties and repeaing cost savings. Review collected by and hosted on G2.com.

Alex S.
AS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cocoon?

Cocoon has made the leave process exponentially easier as an employer and for our employees.Cocoon takes the burden off our team to manage leave approvals, staying on top of state leave laws, and assisting our payroll team with leave pay.

From an employee perspective, Cocoon's dashboard provides a great visualization of their leave plan, displays all pay sources, and handles communications to managers and HR so the employee can focus on what's important.

The support team is knowledgeable and usually quick to respond when issues or confusion inevitably arises (leaves are confusing!).

In the few years we've partnered with Cocoon it's been amazing to see the pace at which they are evolving and adding new features as they continue to grow and learn in the space. Review collected by and hosted on G2.com.

What do you dislike about Cocoon?

Hoping for the ability to customize the automatic communications from Cocoon that go out to employees so we can highlight important, company-specific reminders leading up to and returning from leave. Review collected by and hosted on G2.com.

What problems is Cocoon solving and how is that benefiting you?

Cocoon is solving for the disjointed, and often confusing leave experience. This allows our team to complete more strategic work while ensuring that our leave experience is compliant and seamless. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cocoon?

Cocoon makes is possible for our small team to manage leaves with ease and keep our leave admin costs low. Their support allows our team to focus on other critical projects and processes while knowing our employees are getting the support they need when taking a leave. Review collected by and hosted on G2.com.

What do you dislike about Cocoon?

Can't think of anything negative to say! Review collected by and hosted on G2.com.

What problems is Cocoon solving and how is that benefiting you?

Cocoon makes is possible for our small team to manage leaves with ease and keep our leave admin costs low. Their support allows our team to focus on other critical projects and processes while knowing our employees are getting the support they need when taking a leave. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Cocoon?

Hatch's primary objective is to assist families in achieving good sleep. We accomplish this goal by providing people with thoughtfully designed products and experiences tailored to their ever-changing sleep needs.

Cocoon is a valuable resource that helps employees navigate leave laws and compliance regulations during these critical times. Making a mistake in this area can take a lot of work to rectify, both legally and financially, as well as on an interpersonal level. Therefore, we rely heavily on Cocoon, an essential tool for us. Instead of spending hours filling out paperwork and bouncing from website to document to website, our employees can be with their families or get to bed. Review collected by and hosted on G2.com.

What do you dislike about Cocoon?

There isn't anything to dislike! Who doesn't want someone to take the paperwork away? Review collected by and hosted on G2.com.

What problems is Cocoon solving and how is that benefiting you?

Navigation of state laws and health insurance paperwork. Review collected by and hosted on G2.com.

Lee T.
LT
Co-Founder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cocoon?

The most helpful parts of Cocoon are the administrative lift that the system provides and the Customer Success team. With the Cocoon team processing the leaves, I'm free to focus on other strategic parts of my job. Review collected by and hosted on G2.com.

What do you dislike about Cocoon?

Honestly, can't think of anything here. The whole process from demo to implementation and use was fantastic. Review collected by and hosted on G2.com.

What problems is Cocoon solving and how is that benefiting you?

Cocoon solves the administrative burden that HR professionals face with leave management. They also solve for policy creation which was very helpful during implementation. Review collected by and hosted on G2.com.