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ClubReady Reviews & Product Details

Brian H.
BH
Franchisee
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClubReady?

I like that Clubready is a single platform to handle lead management, class schedules, membership management, and reporting.

Complexity is the enemy of scale, Clubready is simple and easy to train my team to use. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

The UI is a little outdated and could use a refresh. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

Clubready solves the problem of lead follow up, class scheduling and booking, and membership management. The benefit is that my studios are easy to operate and we can manage 8 locations with limited non location staffing. Review collected by and hosted on G2.com.

ClubReady Overview

What is ClubReady?

ClubReady is the leading provider of full-suite fitness studio and club management software and services designed to run your business and attract, retain, and engage members. The integrated solution was created to assist every type of fitness modality from start up to scale up. ClubReady solutions touch every critical fitness-business process, including: membership management, lead management, billing and payment processing, scheduling and booking, staff management, custom-branded mobile apps, marketing automation, access, business analytics, performance tracking, on-demand fitness, and lead conversion services. ClubReady’s Performance IQ enhances this platform with fitness tracking software that delivers high-quality, real-time, individual and group fitness results leading to higher member engagement, retention, and loyalty. ClubReady’s iKizmet analytics solution brings a predictive approach to fitness studio growth, leverages improved analytics tools allowing studios to unlock earning potential, capitalize on utilization trends, and optimize member acquisition and retention.

ClubReady Details
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Product Description

ClubReady is a Web-based fitness and gym management platform providing tools to bring all of a clubs operations into one system, including staff management, business automation, and membership retention.


Seller Details
Seller
Clubready
Year Founded
2009
HQ Location
Chesterfield, MO
Twitter
@ClubReady
547 Twitter followers
LinkedIn® Page
www.linkedin.com
109 employees on LinkedIn®

Devin M.
DM
Overview Provided by:

Recent ClubReady Reviews

DP
Danielle P.Enterprise (> 1000 emp.)
5.0 out of 5
"Club Ready | Wellhub Partnership"
I like how seamless the product is. How great the team is. Everyone is helpful, knowledgable, and personable. Ease of integration implementation is...
DR
Dominick R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Excellent company, product, and team"
Club Ready is a complete studio management tool all in one. No need for multiple log ins. The team is always available to help and have even built ...
Jesse L.
JL
Jesse L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Overall very efficient"
I like the Lead Management tools, automoation and CR CONNECT
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ClubReady Media

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Video Reviews

31 out of 32 Total Reviews for ClubReady

4.0 out of 5
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31 out of 32 Total Reviews for ClubReady
4.0 out of 5
31 out of 32 Total Reviews for ClubReady
4.0 out of 5

ClubReady Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ClubReadyQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Justin F.
JF
Owner / Operator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClubReady?

The support I get from the CR team. I really feel like they are part of my team. Often times I forget they aren't my employees! Their product really is engineered for our training business. I've used them all and nothing compares. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

They are getting more expensive but in reality so are all the other solutions and they still beat them on price. Only gripe is that they haven't developed or purchased a real solution for nutrition and workout creation. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

Better reporting! More access to cutting edge tech that streamlines our process. They're adding some great partners that have helped us and CR innovate. Review collected by and hosted on G2.com.

RH
CEO of Refwood Personal Training
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClubReady?

Its user interface is easy to use. Its my Apple of softwares compared to the complicated droid(my opinion). Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

If I had to pick something - Sometimes we need a 1 stop shop for reports and we don't have them all. We have Ikizmet which is great but it's a seperate software. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

Any problem we have is solved by the CR team. Big shout out to Meredith Olsen and Chris Gallo as they are unmatched with handling anything and everything with speed and accuracy. Review collected by and hosted on G2.com.

Dan F.
DF
Founder & CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClubReady?

The team we've been working with has been outstanding. They've guided us through our API integration, quickly responded to questions, and resolved issues quickly. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

So far, we haven't experienced challenges that we couldn't overcome. Nothing will ever be perfect so it's important to have a responsive partner like CR. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

My company, Impact Wrap, provides on-bag fitness tracking to group striking workouts. ClubReady helps us have a better member experience by leveraging our APIs to give a one-app experience.

Members can stay in the ClubReady app to reserve a bag in class, update their profiles, and more. If they want deeper metrics, they can easily head to the Impact Wrap. This tiered experience has been extremely well-received by gyms. Review collected by and hosted on G2.com.

DR
VP of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClubReady?

Club Ready is a complete studio management tool all in one. No need for multiple log ins. The team is always available to help and have even built custom solutions for our business Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

The aesthetics are a little dated, but thats purely subjective and does not effect the product at all. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

Membership management and billing for 1,000's of members. Review collected by and hosted on G2.com.

JL
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about ClubReady?

The ease of access and the user friendliness of the platform. I like how responsive the whole team is. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

No downside outside of specific features they have been working on to improve fuctionality. Typical growth process. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

Texting and task completion. They are constantly working to update and grow the capabilities. Review collected by and hosted on G2.com.

Jesse L.
JL
Studio Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClubReady?

I like the Lead Management tools, automoation and CR CONNECT Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

the member engagement tools, we need more ways to be able to engage existing clients, challenges, check in challenges, milestones that are well integrated to the app in order to encourage more attendance and decrease attrition. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

Booking platform, and lead management...helps ensure we stay on top of calling our leads to increase book rates and show rates. Review collected by and hosted on G2.com.

DP
Platform Ecosystem
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClubReady?

I like how seamless the product is. How great the team is. Everyone is helpful, knowledgable, and personable. Ease of integration implementation is always a plus! Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

N/A - I do not have any value to add here. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

This question isn't applicable to our partnership. Review collected by and hosted on G2.com.

Ashley D.
AD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ClubReady?

I like how you can find sales, call logs, and activity very easily. I also like that you are able to see what other collagues are doing as well to see how you are doing against them. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

I do not like when it crashes and no one tells you what exactly is happening or when the problem will be fixed. Also sometimes the calls are not connecting when you neee them the most. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

They have made it easier to see reports and be able to set goals and that makes it easier to see how you are doing throughout the month and what you need to do to complete the goal. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ClubReady?

I like that I could learn everything so quickly. I worked for a gym and was able to take people's payments super easy and check them in. It also makes writing up new agreements effortless. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

My only complaint is if you have to go back to the previous page. The "go back" buttons are in different locations on each screen. It makes it a little confusing because you have to look around for it. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

It makes it super easy to log notes so we can communicate across the company. Review collected by and hosted on G2.com.

Arthur D.
AD
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ClubReady?

Their customer service is convenient. They are available for live chat at most hours and respond quickly. There are also many ways to set up automations and rules- but not with 3rd party software. The presentation app is convenient in that it automatically uploads waivers into their account from the iPad app, but it is hard for clients to maneuver. Review collected by and hosted on G2.com.

What do you dislike about ClubReady?

It looks like it was made in 1999 and hasn't been touched since. My main complaint is their check-in system. There is no way to prevent clients from checking in for a class if they have past-dues. Even if they don't have a membership, THEY CAN CHECK IN. This is the most basic feature we need, yet they dont have this even after being in business for years. It really is a simple idea.

The client facing portal is just as bad, so we don't grant access to clients. For staff, there are so many buttons you have to click, just to perform one single action. There really are no functions to help you keep track of follow up with clients/leads. It's honestly just there to charge clients money, allow them to book classes and keep their contracts/waivers on file. Review collected by and hosted on G2.com.

What problems is ClubReady solving and how is that benefiting you?

No problems solved. It has allowed us to lose money by: not being able to keep track of clients in their follow-up and trial process and allowing clients with no memberships to check-in at the kiosk. Review collected by and hosted on G2.com.