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The portable clover Unit allows us to hand off the device for signatures and do transactions without being stuck to a static desk or location. This is a significant benefit if we need to deliver a project to the customer and collect payment via hotspot. Review collected by and hosted on G2.com.
I wish that the unit would be able to accept standard-size receipt papers so we don't have to use tiny ones. If the housing were larger at the end, which it already is, it would be perfect. Review collected by and hosted on G2.com.
Video Reviews
Good for small scale and medium scale busienss
The best POS system
80 out of 81 Total Reviews for Clover
Overall Review Sentiment for Clover
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I appreciate the versatility that Clover provides for my clients. If you are a restaurant, retail store, service industry it's great for you. If you need to manage customers or clients or employees, there are tools for all! Review collected by and hosted on G2.com.
I wish there was a bit more flexibility with the equipment. Being able to update from one processor to another could be helpful if needed. It would be nice if there was an approval process for that. Review collected by and hosted on G2.com.
Cool looking, lots of apps with convenient resources Review collected by and hosted on G2.com.
Never know who to contact for help...clover or app or cc processor and when you finally figure out who most often it's via email which takes days to resolve Review collected by and hosted on G2.com.
Clover makes it incredibly easy to run PCI compliance scans and generate compliance documents. As an end-user, I love that we can schedule our scans on a regular basis and then have them automatically transmitted to our merchant service provider. Review collected by and hosted on G2.com.
If you don't have any prior experience with web architecture or security scans, the interface can be a little difficult to understand. More robust help files and better click-paths would be a huge help. Review collected by and hosted on G2.com.
Easy to take payment. Easy to access payment data. Generally simple dashboard to navigate. Review collected by and hosted on G2.com.
Their setup process could be better. The codes needed to verify the account were glitchy at best. We don't use a clover device so some of the tutorials didn't apply in terms of refunding orders. We were coming off of PayEazy (acquired) and predominately needed a system provide return payments. Review collected by and hosted on G2.com.
Clover can be easy to setup. It doesn't take long to begin taking payments. Review collected by and hosted on G2.com.
Pretty much everything else is a negative. It's hard to know where to start. To begin, you must know that they disallow the use of used equipment. That means if you're dissatisfied with Clover your equipment is pretty much bricked. You get nothing for it. Oh, and you will be dissatified with them. There are so many annoyances. Their batch is setup for 7pm PST, in the middle of a shift. Their deposits then combine multiple days with no report to know what days are in the deposit. You can't do partial refunds unless you're in their highest tier. I can almost never get a report on the device, I have to login on a computer. It goes on and on. Oh, and forget a "trial period" they don't honor it and won't allow you to return the equipment. Clover is just in it to get your money. They do not care about you as a customer, at all. Review collected by and hosted on G2.com.
It's a very reliable platform for handling a small business I would say, keeps inventory in order and is easy to use on a daily basis during Sales, returns and such Review collected by and hosted on G2.com.
I wouldn't say dislike, but the lack of variants/child products integration kind of make it hard to organize, as we needed to enter the items as individual items even though they were part of a Parent Product Review collected by and hosted on G2.com.
The physical units are solid, responsive, and loved by the employee. Review collected by and hosted on G2.com.
Internet outages will cause certain transactions not to authorize without notice, leaving your accountants confused and asking questions. Review collected by and hosted on G2.com.
I like that it walks you through each step and will let you know if you filled out a part incorrectly. I also like that it will show you what card you are using (Visa,Amex, etc.). I like all the options for how you can send a receipt. I usually email it to myself and will forward it to the homeowner. It makes it easier to accept payments over the phone if you are not currently set up to take online payments. Review collected by and hosted on G2.com.
Only issues I've had is with logging in, but with the facial recognition it makes it no problem to log in. I also don't like that you can't run payments on their website, only able to do so in the mobile app. It might be something as simple as how I am set up on our company account, but other than that, its a great app to use for a company. Review collected by and hosted on G2.com.
The ease of use of Clover is fantastic. It's an Android-based product, so anyone with a smartphone will know how to use it. It's a guarantee any business owner would like Clover Review collected by and hosted on G2.com.
The only complaint I would have about Clover is their support team. They are not all that helpful and take a while to get issues resolved. We rarely have an issue so we can look past that Review collected by and hosted on G2.com.
